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A new wave of social media apps provide hope in a doomscrolling world  | TechCrunch

A new wave of social media apps provide hope in a doomscrolling world  | TechCrunch

Zehra Naqvi recalls the magical days of the early social internet.  

She grew up in the One  Direction and Marvel fandoms in the early 2010s. This was back when people posted photos of lattes using the Valencia filter on Instagram, and Twitter was still Twitter, a place where people came together to exchange jokes and cultural analysis.  

But now Instagram is full of influencers, and Twitter is X, a digital town hall with a  fierce political divide. 

“The platforms that won were the ones that kept people scrolling the longest, not the ones that made them feel the most connected,”  Naqvi told TechCrunch. “Now there is an abundance of content but a scarcity of joy.”  

But that is starting to change. Naqvi is part of the new wave of social media: interest-first, niche online communities. This month, she announced the launch of her company, Lore  — a site that helps fans keep up with their fandoms.

Users increasingly want to spend less time on generalized sites like Facebook,  Instagram, and Twitter, and instead join online communities tailored to their interests, she believes.

Natalie Dillon, a consumer investor at venture firm Maveron, says she’s starting to see an increasing number of founders build interest-first networks. 

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“At its core, consumer behavior is pushing a shift from performance to participation,” Dillon told TechCrunch. “For the next generation, community isn’t a feature layered on top of a product. It is the product.” 

She offers examples like Beli, an app that lets users share their favorite restaurants with friends, or  Fizz, which connects people going to the same college. Others include the  astrology-bonding  app Co-Star, or even Partiful, which lets people connect with friends to plan events. 

These are the types of participatory apps that Naqvi wants to build — something resembling the early social internet before it  “became fractured and joyless.”

“Niche spaces give people permission to be specific and to show up as their whole selves without being lost in the algorithm,” she said.

The previous generation of social media companies found success through “more,” she continued; more followers, more reach, more noise.  But some founders and users are now coming to a different conclusion  —  maybe there  isn’t  one social media app that will  become “the next big thing. ” There will be several.

Maybe that’s the point.

“What we have learned is that depth matters more than breadth,” Naqvi said.  

Niche online communities are expanding

Of course, private groups like subreddits, Discord servers, and Facebook communities have always existed. On X, following many of the same accounts was also a way to enter a different online sphere: Think Tech Twitter or Black Twitter. 

But large sites’ algorithms curate content for users by giving a person more of what they think they want to see. Content creators are not innocent either, feeding and fueling trends, topics, and discussions — anything that could spark fame and keep steady eyeballs on their work.

“We hit a saturation point,” Naqvi said. “Everyone is tired of doomscrolling and performative content.”  

In other words, the days of building large, generalized sites like Facebook are over, according to Claire Wardle, an associate professor at Cornell University, who studies contemporary information ecosystems. 

Wardle said users have grown worried about how much time they are spending online, content moderation, hyper-political spaces, and the permanence of social media posts.

Naturally, there are a few glaring exceptions: Beijing-based TikTok, which has seen massive growth in popularity in recent years, was briefly outlawed in the U.S. as the government worried over the scale of its potential influence. Even Facebook’s Threads now has over 400 million active monthly users as of this month.

But all of these have founding roots in what has already become the “last generation” of social media. Wardle, in particular, called TikTok a “broadcast-style” site.

“For the rare few who love the spotlight, that works,” Maya Watson, founder of the recently shuttered social media website Why?! said. She is now working on another app in stealth. “Most people didn’t sign up to be creators; we just wanted community.”

Alphonzo Terrell’s social network Spill has found much success by focusing on community.

Image Credits:Robin L Marshall/Getty Images for AfroTech / Getty Images

Spill became a refuge for Black X users who fled in the wake of rising extremism. Terrell said Spill shifted its design from simply feeding users content to matching them with communities that might be of interest to them.

For example, those who like watching the WNBA can join a group specifically for that. Spill also has games, like Spades — a staple in the Black community — and has partnered with Netflix, Amazon, and Paramount to host co-viewing events called “Tea Parties,” in which users can watch movies and sports together on the app.

“The next era of social media isn’t about the biggest follower counts,” Terrell told TechCrunch. “It’s about depth; helping people find their people.” 

Many Black users also fled to Blacksky, founded by Rudy Fraser. With Blacksy, he’s building an open-sourced network on the same protocol and distribution network as Bluesky.

Concept illustration depicting decentralized social network BlueskyImage Credits:Bluesky (opens in a new window)

Bluesky’s user base is currently nearing 40 million, according to an online user tracker built with the Bluesky API. Wardle called the social network a representative of how online communities are seeking out content more tailored to their political interests, given Bluesky’s left-wing bent.

But Blacksky takes it one step further.

It targets minorities and marginalized individuals and has an algorithm that can filter out racial harassment.  Unlike X, where a user might block one racist person and then see another,  users on  Blacksky can completely filter out whatever they want from their timelines, providing a custom social media experience.  

“Sometimes you need a global stage. Sometimes  you just want a cozy corner with close internet friends where you can control who sees what,” Fraser told TechCrunch.  

Users own their data and can decide to host such information on  Blacksky rather than Bluesky, giving them  control over who has access to their content.

People also vote on decisions together, Fraser said, such as what the community guidelines should be and if non-Black users should be allowed to post in the community.   

“Until now, folks have had to make the choice, unconsciously or otherwise, between the jankiness of the fediverse or closed platforms where they have no control,” Fraser said. (The fediverse is another network of open social web services built on a different protocol, ActivityPub.)

“We’re demonstrating with AT Protocol that you can have a great user experience, have a good time again on the internet, and have real autonomy the entire time,” Fraser said.

Artificial intelligence is playing a big part in helping build more niche social communities.

Austin Clements, a managing partner at the firm Slauson & Co., is seeing founders use AI to build apps that understand nuance so well, they go beyond niche social networks into tailored experiences.  

“The newer apps are natively built for the niche itself, enabling them to create the tools and features most relevant to that niche,” he told TechCrunch. “In fact, newer applications typically lead with the tools and call the social part ‘community.’”   

Naqvi’s product has an AI tool, though she remains mum on further details. Her product is a search engine that lets people go down internet rabbit holes. It provides an interactive experience, linking to fan theories, cultural context, and easter eggs; it builds personalized graphs, reveals fandom updates, and gives users monthly reports on their obsessions.

“One of our early testers said it best: ‘It’s like Wikipedia — but if Wikipedia knew exactly what I was thinking,’” she said, adding that her users call her “Mother Lore.”

Evan Santiago, Zehra Naqvi, and Sid Chava.
Image Credits:Lore

Emily Herrera, a consumer investor who worked at Slow Ventures, said that creators, like Naqvi, are now in the front seat of this new social media ecosystem. Creators are moving away from participating in the “broadcast” ecosystem to instead building environments in which they operate as owners, she said, citing newsletters as an example of this trend.

Dani Tran, a principal at BITKRAFT Ventures, said she’s also seeing the further rise of “niche passion communities” in gaming, giving Superbloom, a gaming studio that targets underrepresented audiences, as an example.

“Looking ahead, the most vibrant social communities will be those built around interactive experiences,” she said. 

Maveron’s Dillon added to that. “The winners will be the platforms that combine intimacy, utility, and creativity in one ecosystem,” she said. “They won’t look like traditional social networks; they’ll feel like multiplayer environments where people can build, buy, and belong all at once.”  

Or, as Naqvi put it: People “want tools that help them remember why being online was fun in the first place.”

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#wave #social #media #apps #provide #hope #doomscrolling #world #TechCrunch

#Tovala #Oven #Meal #Kit #Robot #Chef #Futurekitchen,food and drink,cooking,review,meal kits,shopping">The Tovala Oven and Meal Kit Is Like a Robot Chef of Future PastA garlic-herb salmon with risotto was probably the best among the family meals I tried. The chopped asparagus was less than visually appealing when drizzled in garlic butter, but still tasty and a bit crisp. The salmon was tender and flaky. And the sweet pea risotto had no choice but to be delicious. There was so much cheese, butter, and lemon it was pretty much a concert of fats and acid.That chicken parm was likewise a mountain of cheese and salt. It reminded me, pleasantly, of countless family meals I had as a child in the 1980s: cheese-topped chicken, garlic bread, shells stuffed with ricotta and topped with even more cheese. The big difference is that there is simply no way my mother would have cooked this meal without a vegetable.Toval app via Matthew KorfhageAnd nutrition is where Toval runs aground a little. The nutritional notes on that chicken parm meal betray 2,300 milligrams of sodium per serving, pretty much the entire daily allowance for an adult human. This is also on par with comparable servings of Stouffer’s meat lasagna. The Tovala meal also carried about 10 times the cholesterol as Stouffer’s.Many other meals followed a similar pattern, loading up on fats and salt in order to make meals tasty. The net effect is that it’s a lot more like rich restaurant food than what most people prepare at home. Whether this is a good or a bad quality is up to you.Only one meal of the seven I tried failed utterly: I flagged a teriyaki chicken dinner to my editor as a possible cultural crime against Japan. The meal was sweet soy drenching pale and steaming chicken, with an implausible side of thick egg rolls and some loose, unseasoned broccoli. It felt like the “Japanese” food you’d get at a mall food court in the ’90s. But again, this was a rare major misstep.A more pernicious issue, in meals designed for the whole family, is the near-universal high-fat, cholesterol, and sodium content. Many with the income and inclination to eat hearty, low-effort meals like the ones from Tovala are either parents with children, or people in the retirement bracket. Each has their own reason to desire a little more nutrition, and less fat and salt.By the end of a couple of weeks of testing recipes, I’ll admit I felt a little relieved. I was grateful to feel my arteries slowly reopen. Tovala’s culinary model makes a lot of sense to me, as a smart way of splitting the difference between prepared meals and fresh food. And the company has proven it can cook well. It might be nice if they’d also cook a diet that felt more sustainable.Power up with unlimited access to WIRED. Get best-in-class reporting that’s too important to ignore. Includes unlimited digital access and exclusive subscriber-only content. Subscribe Today.#Tovala #Oven #Meal #Kit #Robot #Chef #Futurekitchen,food and drink,cooking,review,meal kits,shopping


Power up with unlimited access to WIRED. Get best-in-class reporting that’s too important to ignore. Includes unlimited digital access and exclusive subscriber-only content. Subscribe Today.

#Tovala #Oven #Meal #Kit #Robot #Chef #Futurekitchen,food and drink,cooking,review,meal kits,shopping">The Tovala Oven and Meal Kit Is Like a Robot Chef of Future Past

A garlic-herb salmon with risotto was probably the best among the family meals I tried. The chopped asparagus was less than visually appealing when drizzled in garlic butter, but still tasty and a bit crisp. The salmon was tender and flaky. And the sweet pea risotto had no choice but to be delicious. There was so much cheese, butter, and lemon it was pretty much a concert of fats and acid.

That chicken parm was likewise a mountain of cheese and salt. It reminded me, pleasantly, of countless family meals I had as a child in the 1980s: cheese-topped chicken, garlic bread, shells stuffed with ricotta and topped with even more cheese. The big difference is that there is simply no way my mother would have cooked this meal without a vegetable.

Image may contain Page Text Electronics Mobile Phone and Phone

Toval app via Matthew Korfhage

And nutrition is where Toval runs aground a little. The nutritional notes on that chicken parm meal betray 2,300 milligrams of sodium per serving, pretty much the entire daily allowance for an adult human. This is also on par with comparable servings of Stouffer’s meat lasagna. The Tovala meal also carried about 10 times the cholesterol as Stouffer’s.

Many other meals followed a similar pattern, loading up on fats and salt in order to make meals tasty. The net effect is that it’s a lot more like rich restaurant food than what most people prepare at home. Whether this is a good or a bad quality is up to you.

Only one meal of the seven I tried failed utterly: I flagged a teriyaki chicken dinner to my editor as a possible cultural crime against Japan. The meal was sweet soy drenching pale and steaming chicken, with an implausible side of thick egg rolls and some loose, unseasoned broccoli. It felt like the “Japanese” food you’d get at a mall food court in the ’90s. But again, this was a rare major misstep.

A more pernicious issue, in meals designed for the whole family, is the near-universal high-fat, cholesterol, and sodium content. Many with the income and inclination to eat hearty, low-effort meals like the ones from Tovala are either parents with children, or people in the retirement bracket. Each has their own reason to desire a little more nutrition, and less fat and salt.

By the end of a couple of weeks of testing recipes, I’ll admit I felt a little relieved. I was grateful to feel my arteries slowly reopen. Tovala’s culinary model makes a lot of sense to me, as a smart way of splitting the difference between prepared meals and fresh food. And the company has proven it can cook well. It might be nice if they’d also cook a diet that felt more sustainable.


Power up with unlimited access to WIRED. Get best-in-class reporting that’s too important to ignore. Includes unlimited digital access and exclusive subscriber-only content. Subscribe Today.

#Tovala #Oven #Meal #Kit #Robot #Chef #Futurekitchen,food and drink,cooking,review,meal kits,shopping

Ask.com, originally founded as the Y2K stalwart Ask Jeeves, is officially dead.

“As IAC continues to sharpen its focus, we have made the decision to discontinue our search business, which includes Ask.com. After 25 years of answering the world’s questions, Ask.com officially closed on May 1, 2026,” the homepage now reads.

Ask Jeeves was launched in 1997 by the Berkeley-based duo Garrett Gruener and David Warthen, a year before Google’s now-dominant search engine debuted to the masses. At the time, Ask Jeeves’ natural language processing, combined with its personality-filled voice and branding, made it the go-to web search and answer engine for early internet adopters. The website’s butler mascot, Jeeves, modeled after the P.G. Wodehouse character, made appearances at the Macy’s Thanksgiving Day Parade, holding its own against other iconic corporate logos of the early 2000s.

“Can one man have all the answers?” If he has access to the entire internet, absolutely.

But while many still refer to the site by its 1990s name, Ask.com hasn’t been “Ask Jeeves” for nearly 20 years, with the brand dropping the latter word and its valet logo in 2006. The shift came after a change in ownership, when the brand was transferred to American holding company IAC. In 2009, Ask.com was dubbed the official search engine of NASCAR.

“We are deeply grateful to the brilliant engineers, designers, and teams who built and supported Ask over the decades. And to you — the millions of users who turned to us for answers in a rapidly changing world — thank you for your endless curiosity, your loyalty, and your trust,” Ask.com reads. “Jeeves’ spirit endures.”

Amid an overwhelming shift toward generative AI-powered search engines and a repositioning of AI agents as the future of web browsing, the loss of Ask.com feels like a true end of the early dot-com era. So long Jeeves, hello AI.

#Jeeves #Ask.com #officially #shuttered">No more Jeeves: Ask.com officially shuttered
                                                            Ask.com, originally founded as the Y2K stalwart Ask Jeeves, is officially dead.  “As IAC continues to sharpen its focus, we have made the decision to discontinue our search business, which includes Ask.com. After 25 years of answering the world’s questions, Ask.com officially closed on May 1, 2026,” the homepage now reads. 
        SEE ALSO:
        
            Friendster has returned! But you can only connect with offline friends.
            
        
    
Ask Jeeves was launched in 1997 by the Berkeley-based duo Garrett Gruener and David Warthen, a year before Google’s now-dominant search engine debuted to the masses. At the time, Ask Jeeves’ natural language processing, combined with its personality-filled voice and branding, made it the go-to web search and answer engine for early internet adopters. The website’s butler mascot, Jeeves, modeled after the P.G. Wodehouse character, made appearances at the Macy’s Thanksgiving Day Parade, holding its own against other iconic corporate logos of the early 2000s. 
        
            Mashable Trend Report
        
        
    

“Can one man have all the answers?” If he has access to the entire internet, absolutely. But while many still refer to the site by its 1990s name, Ask.com hasn’t been “Ask Jeeves” for nearly 20 years, with the brand dropping the latter word and its valet logo in 2006. The shift came after a change in ownership, when the brand was transferred to American holding company IAC. In 2009, Ask.com was dubbed the official search engine of NASCAR.  
“We are deeply grateful to the brilliant engineers, designers, and teams who built and supported Ask over the decades. And to you — the millions of users who turned to us for answers in a rapidly changing world — thank you for your endless curiosity, your loyalty, and your trust,” Ask.com reads. “Jeeves’ spirit endures.”Amid an overwhelming shift toward generative AI-powered search engines and a repositioning of AI agents as the future of web browsing, the loss of Ask.com feels like a true end of the early dot-com era. So long Jeeves, hello AI. 

                    
                                    #Jeeves #Ask.com #officially #shuttered

Ask.com, originally founded as the Y2K stalwart Ask Jeeves, is officially dead.

“As IAC continues to sharpen its focus, we have made the decision to discontinue our search business, which includes Ask.com. After 25 years of answering the world’s questions, Ask.com officially closed on May 1, 2026,” the homepage now reads.

Ask Jeeves was launched in 1997 by the Berkeley-based duo Garrett Gruener and David Warthen, a year before Google’s now-dominant search engine debuted to the masses. At the time, Ask Jeeves’ natural language processing, combined with its personality-filled voice and branding, made it the go-to web search and answer engine for early internet adopters. The website’s butler mascot, Jeeves, modeled after the P.G. Wodehouse character, made appearances at the Macy’s Thanksgiving Day Parade, holding its own against other iconic corporate logos of the early 2000s.

“Can one man have all the answers?” If he has access to the entire internet, absolutely.

But while many still refer to the site by its 1990s name, Ask.com hasn’t been “Ask Jeeves” for nearly 20 years, with the brand dropping the latter word and its valet logo in 2006. The shift came after a change in ownership, when the brand was transferred to American holding company IAC. In 2009, Ask.com was dubbed the official search engine of NASCAR.

“We are deeply grateful to the brilliant engineers, designers, and teams who built and supported Ask over the decades. And to you — the millions of users who turned to us for answers in a rapidly changing world — thank you for your endless curiosity, your loyalty, and your trust,” Ask.com reads. “Jeeves’ spirit endures.”

Amid an overwhelming shift toward generative AI-powered search engines and a repositioning of AI agents as the future of web browsing, the loss of Ask.com feels like a true end of the early dot-com era. So long Jeeves, hello AI.

#Jeeves #Ask.com #officially #shuttered">No more Jeeves: Ask.com officially shuttered

Ask.com, originally founded as the Y2K stalwart Ask Jeeves, is officially dead.

“As IAC continues to sharpen its focus, we have made the decision to discontinue our search business, which includes Ask.com. After 25 years of answering the world’s questions, Ask.com officially closed on May 1, 2026,” the homepage now reads.

Ask Jeeves was launched in 1997 by the Berkeley-based duo Garrett Gruener and David Warthen, a year before Google’s now-dominant search engine debuted to the masses. At the time, Ask Jeeves’ natural language processing, combined with its personality-filled voice and branding, made it the go-to web search and answer engine for early internet adopters. The website’s butler mascot, Jeeves, modeled after the P.G. Wodehouse character, made appearances at the Macy’s Thanksgiving Day Parade, holding its own against other iconic corporate logos of the early 2000s.

“Can one man have all the answers?” If he has access to the entire internet, absolutely.

But while many still refer to the site by its 1990s name, Ask.com hasn’t been “Ask Jeeves” for nearly 20 years, with the brand dropping the latter word and its valet logo in 2006. The shift came after a change in ownership, when the brand was transferred to American holding company IAC. In 2009, Ask.com was dubbed the official search engine of NASCAR.

“We are deeply grateful to the brilliant engineers, designers, and teams who built and supported Ask over the decades. And to you — the millions of users who turned to us for answers in a rapidly changing world — thank you for your endless curiosity, your loyalty, and your trust,” Ask.com reads. “Jeeves’ spirit endures.”

Amid an overwhelming shift toward generative AI-powered search engines and a repositioning of AI agents as the future of web browsing, the loss of Ask.com feels like a true end of the early dot-com era. So long Jeeves, hello AI.

#Jeeves #Ask.com #officially #shuttered

New Mexico Attorney General Raúl Torrez won a historic sum of $375 million in a landmark child safety case against Meta earlier this year. But the next stage of the fight could be even more consequential for Meta and the social media industry at large.

Beginning Monday, attorneys for Meta and New Mexico will return to a Santa Fe courthouse for a three-week public nuisance trial, where they’ll argue over the changes the AG wants the judge to order Meta make to Facebook, Instagram, and WhatsApp. Those changes include adding age verification for New Mexico users, prohibiting end-to-end encryption for users under 18 and capping their use to 90 hours per month, limiting engagement-boosting features like infinite scroll and autoplay, and requiring Meta to detect 99 percent of new child sexual abuse material (CSAM).

“From the outset, our goal was to try and change the way the company’s doing business,” Torrez told The Verge on a recent visit to Washington, DC, to advocate for new kids safety legislation. “I recognize that even at $375 million for a company this big and this profitable, it’s not enough in and of itself to change the way they’re doing business. In fact, there’s probably some folks in that company who think of it as the cost of doing business.”

“Even at $375 million for a company this big and this profitable, it’s not enough in and of itself to change the way they’re doing business”

While any changes ordered by the judge would only apply to Meta and its operations in New Mexico, the company could apply the changes in other states for the sake of simplicity. Or, as it’s threatened to do, it could simply go dark in the state. A court order could send a message to other tech companies that courts may be willing to alter their businesses if they’re found liable.

During the trial, New Mexico will argue Meta has become a public nuisance by creating a public health hazard in the state. The AG’s office expects to call on about 15 witnesses, including experts who will testify to the feasibility of their proposed remedies, and fact witnesses who will testify about Meta’s alleged harms. After Meta makes its defense, Judge Bryan Biedscheid will evaluate which proposals are relevant and feasible — a process that could take some time, compared to the speedy turnaround of the jury verdict in March.

A sweeping win for New Mexico could energize Torrez and thousands of other plaintiffs currently pursuing cases against tech companies. Conversely, a limited order could be a significant blow. The outcome won’t directly impact other cases, but it will almost certainly color negotiations over potential settlements.

Several of Torrez’s requests are hot-button tech policy issues. Age verification would almost certainly require Meta or a third-party provider to collect more personal information on adults and minors alike, which privacy advocates have consistently warned can make users less safe. Don McGowan, who previously served on the board of the National Center for Missing and Exploited Children (NCMEC), said that barring encrypted communications on platforms like Facebook “is a great way to make sure that nobody uses Facebook Messenger anymore and just moves their activity to other platforms that aren’t touched by this lawsuit.”

The mandate may do little to change the reality of certain parts of the business — Meta recently announced it was getting rid of end-to-end encrypted messaging on Instagram that it said “very few people” actually used.

Peter Chapman, associate director of the Knight-Georgetown Institute, which works to connect policymakers and others with independent tech policy research, said there could be “significant tradeoffs” to a prohibition on encryption, and other changes may be more effective. For example, evidence presented by the state showed that Meta’s own profile recommendations were connecting adults and minors, a feature that poses a clearer danger of harm without much benefit, and which Torrez is also asking the court to stop. “There’s an opportunity to intervene at that level and try to prevent more of these harmful interactions from taking place without having to tackle encryption,” said Chapman.

No single feature change is likely to solve the entire child and teen safety problem, said Chapman, which is why it’s notable that Torrez plans to ask for several layers of changes. Still, the overall effectiveness of any given remedy will also depend on how it’s implemented and monitored. For instance, what would be the methodology Meta uses to report a 99 percent detection rate of new CSAM? How does it count or surmise what it hasn’t caught? The same goes for the accuracy and reliability of any mandated age verification.

Meta points to this potential issue in its argument against Torrez’s proposed remedies. “Regardless of where the accuracy threshold is set, Meta would never be able to prove that the system met that standard, because doing the calculation would require that Meta detect 100% of CSAM to use as the denominator,” the company wrote in a legal filing. Torrez’s chief deputy, James Grayson, said on a press call that the court and an appointed independent monitor would have some discretion over tracking; the office hasn’t yet identified who this monitor would be.

“The demands that are being made in New Mexico are ill-informed and provide massive additional exposure for other kinds of exploitation”

Meta and other groups that oppose the AG’s approach say the outcomes he’s seeking are counterproductive. “The demands that are being made in New Mexico are ill-informed and provide massive additional exposure for other kinds of exploitation,” said Maureen Flatley, president of Stop Child Predators, a group that advocates for more funding for enforcement of criminal laws against child predators, and has received funding from Meta-backed trade group NetChoice. “This notion that the platforms have to be responsible for pushing all these people out would be like saying to the US Bankers Association, ‘By the way, you are responsible for all the bank robberies from now on,’ which is ludicrous.”

“The New Mexico Attorney General’s focus on a single platform is a misguided strategy that ignores the hundreds of other apps teens use daily,” Meta spokesperson Chris Sgro said in a statement. “The state’s proposed mandates infringe on parental rights and stifle free expression for all New Mexicans. Regardless, we remain committed to providing safe, age-appropriate experiences and have already launched many of the protections the state seeks, including 13 safety measures this past year.”

But Torrez has taken aim at the broader tech industry, too. He recently visited Washington, DC, to advocate for new protections for kids online and an overhaul of Section 230, the law that protects tech platforms from being held liable for their users’ posts. “While we were able to prevail in our district court in Santa Fe, I still think the law as it currently exists creates a lot of ambiguity,” he told The Verge on that visit. “If Section 230 were not something that these companies could hide behind, then it increases the chances that they’re going to have to actually make their case to a jury.”

But Chapman said regulation through lawsuits isn’t an “uncommon sort of story” in the US. “Whether that’s tobacco, opioids, e-cigarettes, there is precedent for legal action moving a broader policy conversation.”

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#Metas #historic #loss #court #cost #lot #millionLaw,Meta,Policy,Privacy,Speech,Tech">Meta’s historic loss in court could cost a lot more than 5 millionNew Mexico Attorney General Raúl Torrez won a historic sum of 5 million in a landmark child safety case against Meta earlier this year. But the next stage of the fight could be even more consequential for Meta and the social media industry at large.Beginning Monday, attorneys for Meta and New Mexico will return to a Santa Fe courthouse for a three-week public nuisance trial, where they’ll argue over the changes the AG wants the judge to order Meta make to Facebook, Instagram, and WhatsApp. Those changes include adding age verification for New Mexico users, prohibiting end-to-end encryption for users under 18 and capping their use to 90 hours per month, limiting engagement-boosting features like infinite scroll and autoplay, and requiring Meta to detect 99 percent of new child sexual abuse material (CSAM).“From the outset, our goal was to try and change the way the company’s doing business,” Torrez told The Verge on a recent visit to Washington, DC, to advocate for new kids safety legislation. “I recognize that even at 5 million for a company this big and this profitable, it’s not enough in and of itself to change the way they’re doing business. In fact, there’s probably some folks in that company who think of it as the cost of doing business.”“Even at 5 million for a company this big and this profitable, it’s not enough in and of itself to change the way they’re doing business”While any changes ordered by the judge would only apply to Meta and its operations in New Mexico, the company could apply the changes in other states for the sake of simplicity. Or, as it’s threatened to do, it could simply go dark in the state. A court order could send a message to other tech companies that courts may be willing to alter their businesses if they’re found liable.During the trial, New Mexico will argue Meta has become a public nuisance by creating a public health hazard in the state. The AG’s office expects to call on about 15 witnesses, including experts who will testify to the feasibility of their proposed remedies, and fact witnesses who will testify about Meta’s alleged harms. After Meta makes its defense, Judge Bryan Biedscheid will evaluate which proposals are relevant and feasible — a process that could take some time, compared to the speedy turnaround of the jury verdict in March.A sweeping win for New Mexico could energize Torrez and thousands of other plaintiffs currently pursuing cases against tech companies. Conversely, a limited order could be a significant blow. The outcome won’t directly impact other cases, but it will almost certainly color negotiations over potential settlements.Several of Torrez’s requests are hot-button tech policy issues. Age verification would almost certainly require Meta or a third-party provider to collect more personal information on adults and minors alike, which privacy advocates have consistently warned can make users less safe. Don McGowan, who previously served on the board of the National Center for Missing and Exploited Children (NCMEC), said that barring encrypted communications on platforms like Facebook “is a great way to make sure that nobody uses Facebook Messenger anymore and just moves their activity to other platforms that aren’t touched by this lawsuit.”The mandate may do little to change the reality of certain parts of the business — Meta recently announced it was getting rid of end-to-end encrypted messaging on Instagram that it said “very few people” actually used.Peter Chapman, associate director of the Knight-Georgetown Institute, which works to connect policymakers and others with independent tech policy research, said there could be “significant tradeoffs” to a prohibition on encryption, and other changes may be more effective. For example, evidence presented by the state showed that Meta’s own profile recommendations were connecting adults and minors, a feature that poses a clearer danger of harm without much benefit, and which Torrez is also asking the court to stop. “There’s an opportunity to intervene at that level and try to prevent more of these harmful interactions from taking place without having to tackle encryption,” said Chapman.No single feature change is likely to solve the entire child and teen safety problem, said Chapman, which is why it’s notable that Torrez plans to ask for several layers of changes. Still, the overall effectiveness of any given remedy will also depend on how it’s implemented and monitored. For instance, what would be the methodology Meta uses to report a 99 percent detection rate of new CSAM? How does it count or surmise what it hasn’t caught? The same goes for the accuracy and reliability of any mandated age verification.Meta points to this potential issue in its argument against Torrez’s proposed remedies. “Regardless of where the accuracy threshold is set, Meta would never be able to prove that the system met that standard, because doing the calculation would require that Meta detect 100% of CSAM to use as the denominator,” the company wrote in a legal filing. Torrez’s chief deputy, James Grayson, said on a press call that the court and an appointed independent monitor would have some discretion over tracking; the office hasn’t yet identified who this monitor would be.“The demands that are being made in New Mexico are ill-informed and provide massive additional exposure for other kinds of exploitation”Meta and other groups that oppose the AG’s approach say the outcomes he’s seeking are counterproductive. “The demands that are being made in New Mexico are ill-informed and provide massive additional exposure for other kinds of exploitation,” said Maureen Flatley, president of Stop Child Predators, a group that advocates for more funding for enforcement of criminal laws against child predators, and has received funding from Meta-backed trade group NetChoice. “This notion that the platforms have to be responsible for pushing all these people out would be like saying to the US Bankers Association, ‘By the way, you are responsible for all the bank robberies from now on,’ which is ludicrous.”“The New Mexico Attorney General’s focus on a single platform is a misguided strategy that ignores the hundreds of other apps teens use daily,” Meta spokesperson Chris Sgro said in a statement. “The state’s proposed mandates infringe on parental rights and stifle free expression for all New Mexicans. Regardless, we remain committed to providing safe, age-appropriate experiences and have already launched many of the protections the state seeks, including 13 safety measures this past year.”But Torrez has taken aim at the broader tech industry, too. He recently visited Washington, DC, to advocate for new protections for kids online and an overhaul of Section 230, the law that protects tech platforms from being held liable for their users’ posts. “While we were able to prevail in our district court in Santa Fe, I still think the law as it currently exists creates a lot of ambiguity,” he told The Verge on that visit. “If Section 230 were not something that these companies could hide behind, then it increases the chances that they’re going to have to actually make their case to a jury.”But Chapman said regulation through lawsuits isn’t an “uncommon sort of story” in the US. “Whether that’s tobacco, opioids, e-cigarettes, there is precedent for legal action moving a broader policy conversation.”Follow topics and authors from this story to see more like this in your personalized homepage feed and to receive email updates.Lauren FeinerCloseLauren FeinerPosts from this author will be added to your daily email digest and your homepage feed.FollowFollowSee All by Lauren FeinerLawCloseLawPosts from this topic will be added to your daily email digest and your homepage feed.FollowFollowSee All LawMetaCloseMetaPosts from this topic will be added to your daily email digest and your homepage feed.FollowFollowSee All MetaPolicyClosePolicyPosts from this topic will be added to your daily email digest and your homepage feed.FollowFollowSee All PolicyPrivacyClosePrivacyPosts from this topic will be added to your daily email digest and your homepage feed.FollowFollowSee All PrivacySpeechCloseSpeechPosts from this topic will be added to your daily email digest and your homepage feed.FollowFollowSee All SpeechTechCloseTechPosts from this topic will be added to your daily email digest and your homepage feed.FollowFollowSee All Tech#Metas #historic #loss #court #cost #lot #millionLaw,Meta,Policy,Privacy,Speech,Tech

won a historic sum of $375 million in a landmark child safety case against Meta earlier this year. But the next stage of the fight could be even more consequential for Meta and the social media industry at large.

Beginning Monday, attorneys for Meta and New Mexico will return to a Santa Fe courthouse for a three-week public nuisance trial, where they’ll argue over the changes the AG wants the judge to order Meta make to Facebook, Instagram, and WhatsApp. Those changes include adding age verification for New Mexico users, prohibiting end-to-end encryption for users under 18 and capping their use to 90 hours per month, limiting engagement-boosting features like infinite scroll and autoplay, and requiring Meta to detect 99 percent of new child sexual abuse material (CSAM).

“From the outset, our goal was to try and change the way the company’s doing business,” Torrez told The Verge on a recent visit to Washington, DC, to advocate for new kids safety legislation. “I recognize that even at $375 million for a company this big and this profitable, it’s not enough in and of itself to change the way they’re doing business. In fact, there’s probably some folks in that company who think of it as the cost of doing business.”

“Even at $375 million for a company this big and this profitable, it’s not enough in and of itself to change the way they’re doing business”

While any changes ordered by the judge would only apply to Meta and its operations in New Mexico, the company could apply the changes in other states for the sake of simplicity. Or, as it’s threatened to do, it could simply go dark in the state. A court order could send a message to other tech companies that courts may be willing to alter their businesses if they’re found liable.

During the trial, New Mexico will argue Meta has become a public nuisance by creating a public health hazard in the state. The AG’s office expects to call on about 15 witnesses, including experts who will testify to the feasibility of their proposed remedies, and fact witnesses who will testify about Meta’s alleged harms. After Meta makes its defense, Judge Bryan Biedscheid will evaluate which proposals are relevant and feasible — a process that could take some time, compared to the speedy turnaround of the jury verdict in March.

A sweeping win for New Mexico could energize Torrez and thousands of other plaintiffs currently pursuing cases against tech companies. Conversely, a limited order could be a significant blow. The outcome won’t directly impact other cases, but it will almost certainly color negotiations over potential settlements.

Several of Torrez’s requests are hot-button tech policy issues. Age verification would almost certainly require Meta or a third-party provider to collect more personal information on adults and minors alike, which privacy advocates have consistently warned can make users less safe. Don McGowan, who previously served on the board of the National Center for Missing and Exploited Children (NCMEC), said that barring encrypted communications on platforms like Facebook “is a great way to make sure that nobody uses Facebook Messenger anymore and just moves their activity to other platforms that aren’t touched by this lawsuit.”

The mandate may do little to change the reality of certain parts of the business — Meta recently announced it was getting rid of end-to-end encrypted messaging on Instagram that it said “very few people” actually used.

Peter Chapman, associate director of the Knight-Georgetown Institute, which works to connect policymakers and others with independent tech policy research, said there could be “significant tradeoffs” to a prohibition on encryption, and other changes may be more effective. For example, evidence presented by the state showed that Meta’s own profile recommendations were connecting adults and minors, a feature that poses a clearer danger of harm without much benefit, and which Torrez is also asking the court to stop. “There’s an opportunity to intervene at that level and try to prevent more of these harmful interactions from taking place without having to tackle encryption,” said Chapman.

No single feature change is likely to solve the entire child and teen safety problem, said Chapman, which is why it’s notable that Torrez plans to ask for several layers of changes. Still, the overall effectiveness of any given remedy will also depend on how it’s implemented and monitored. For instance, what would be the methodology Meta uses to report a 99 percent detection rate of new CSAM? How does it count or surmise what it hasn’t caught? The same goes for the accuracy and reliability of any mandated age verification.

Meta points to this potential issue in its argument against Torrez’s proposed remedies. “Regardless of where the accuracy threshold is set, Meta would never be able to prove that the system met that standard, because doing the calculation would require that Meta detect 100% of CSAM to use as the denominator,” the company wrote in a legal filing. Torrez’s chief deputy, James Grayson, said on a press call that the court and an appointed independent monitor would have some discretion over tracking; the office hasn’t yet identified who this monitor would be.

“The demands that are being made in New Mexico are ill-informed and provide massive additional exposure for other kinds of exploitation”

Meta and other groups that oppose the AG’s approach say the outcomes he’s seeking are counterproductive. “The demands that are being made in New Mexico are ill-informed and provide massive additional exposure for other kinds of exploitation,” said Maureen Flatley, president of Stop Child Predators, a group that advocates for more funding for enforcement of criminal laws against child predators, and has received funding from Meta-backed trade group NetChoice. “This notion that the platforms have to be responsible for pushing all these people out would be like saying to the US Bankers Association, ‘By the way, you are responsible for all the bank robberies from now on,’ which is ludicrous.”

“The New Mexico Attorney General’s focus on a single platform is a misguided strategy that ignores the hundreds of other apps teens use daily,” Meta spokesperson Chris Sgro said in a statement. “The state’s proposed mandates infringe on parental rights and stifle free expression for all New Mexicans. Regardless, we remain committed to providing safe, age-appropriate experiences and have already launched many of the protections the state seeks, including 13 safety measures this past year.”

But Torrez has taken aim at the broader tech industry, too. He recently visited Washington, DC, to advocate for new protections for kids online and an overhaul of Section 230, the law that protects tech platforms from being held liable for their users’ posts. “While we were able to prevail in our district court in Santa Fe, I still think the law as it currently exists creates a lot of ambiguity,” he told The Verge on that visit. “If Section 230 were not something that these companies could hide behind, then it increases the chances that they’re going to have to actually make their case to a jury.”

But Chapman said regulation through lawsuits isn’t an “uncommon sort of story” in the US. “Whether that’s tobacco, opioids, e-cigarettes, there is precedent for legal action moving a broader policy conversation.”

Follow topics and authors from this story to see more like this in your personalized homepage feed and to receive email updates.

#Metas #historic #loss #court #cost #lot #millionLaw,Meta,Policy,Privacy,Speech,Tech">Meta’s historic loss in court could cost a lot more than $375 million

New Mexico Attorney General Raúl Torrez won a historic sum of $375 million in a landmark child safety case against Meta earlier this year. But the next stage of the fight could be even more consequential for Meta and the social media industry at large.

Beginning Monday, attorneys for Meta and New Mexico will return to a Santa Fe courthouse for a three-week public nuisance trial, where they’ll argue over the changes the AG wants the judge to order Meta make to Facebook, Instagram, and WhatsApp. Those changes include adding age verification for New Mexico users, prohibiting end-to-end encryption for users under 18 and capping their use to 90 hours per month, limiting engagement-boosting features like infinite scroll and autoplay, and requiring Meta to detect 99 percent of new child sexual abuse material (CSAM).

“From the outset, our goal was to try and change the way the company’s doing business,” Torrez told The Verge on a recent visit to Washington, DC, to advocate for new kids safety legislation. “I recognize that even at $375 million for a company this big and this profitable, it’s not enough in and of itself to change the way they’re doing business. In fact, there’s probably some folks in that company who think of it as the cost of doing business.”

“Even at $375 million for a company this big and this profitable, it’s not enough in and of itself to change the way they’re doing business”

While any changes ordered by the judge would only apply to Meta and its operations in New Mexico, the company could apply the changes in other states for the sake of simplicity. Or, as it’s threatened to do, it could simply go dark in the state. A court order could send a message to other tech companies that courts may be willing to alter their businesses if they’re found liable.

During the trial, New Mexico will argue Meta has become a public nuisance by creating a public health hazard in the state. The AG’s office expects to call on about 15 witnesses, including experts who will testify to the feasibility of their proposed remedies, and fact witnesses who will testify about Meta’s alleged harms. After Meta makes its defense, Judge Bryan Biedscheid will evaluate which proposals are relevant and feasible — a process that could take some time, compared to the speedy turnaround of the jury verdict in March.

A sweeping win for New Mexico could energize Torrez and thousands of other plaintiffs currently pursuing cases against tech companies. Conversely, a limited order could be a significant blow. The outcome won’t directly impact other cases, but it will almost certainly color negotiations over potential settlements.

Several of Torrez’s requests are hot-button tech policy issues. Age verification would almost certainly require Meta or a third-party provider to collect more personal information on adults and minors alike, which privacy advocates have consistently warned can make users less safe. Don McGowan, who previously served on the board of the National Center for Missing and Exploited Children (NCMEC), said that barring encrypted communications on platforms like Facebook “is a great way to make sure that nobody uses Facebook Messenger anymore and just moves their activity to other platforms that aren’t touched by this lawsuit.”

The mandate may do little to change the reality of certain parts of the business — Meta recently announced it was getting rid of end-to-end encrypted messaging on Instagram that it said “very few people” actually used.

Peter Chapman, associate director of the Knight-Georgetown Institute, which works to connect policymakers and others with independent tech policy research, said there could be “significant tradeoffs” to a prohibition on encryption, and other changes may be more effective. For example, evidence presented by the state showed that Meta’s own profile recommendations were connecting adults and minors, a feature that poses a clearer danger of harm without much benefit, and which Torrez is also asking the court to stop. “There’s an opportunity to intervene at that level and try to prevent more of these harmful interactions from taking place without having to tackle encryption,” said Chapman.

No single feature change is likely to solve the entire child and teen safety problem, said Chapman, which is why it’s notable that Torrez plans to ask for several layers of changes. Still, the overall effectiveness of any given remedy will also depend on how it’s implemented and monitored. For instance, what would be the methodology Meta uses to report a 99 percent detection rate of new CSAM? How does it count or surmise what it hasn’t caught? The same goes for the accuracy and reliability of any mandated age verification.

Meta points to this potential issue in its argument against Torrez’s proposed remedies. “Regardless of where the accuracy threshold is set, Meta would never be able to prove that the system met that standard, because doing the calculation would require that Meta detect 100% of CSAM to use as the denominator,” the company wrote in a legal filing. Torrez’s chief deputy, James Grayson, said on a press call that the court and an appointed independent monitor would have some discretion over tracking; the office hasn’t yet identified who this monitor would be.

“The demands that are being made in New Mexico are ill-informed and provide massive additional exposure for other kinds of exploitation”

Meta and other groups that oppose the AG’s approach say the outcomes he’s seeking are counterproductive. “The demands that are being made in New Mexico are ill-informed and provide massive additional exposure for other kinds of exploitation,” said Maureen Flatley, president of Stop Child Predators, a group that advocates for more funding for enforcement of criminal laws against child predators, and has received funding from Meta-backed trade group NetChoice. “This notion that the platforms have to be responsible for pushing all these people out would be like saying to the US Bankers Association, ‘By the way, you are responsible for all the bank robberies from now on,’ which is ludicrous.”

“The New Mexico Attorney General’s focus on a single platform is a misguided strategy that ignores the hundreds of other apps teens use daily,” Meta spokesperson Chris Sgro said in a statement. “The state’s proposed mandates infringe on parental rights and stifle free expression for all New Mexicans. Regardless, we remain committed to providing safe, age-appropriate experiences and have already launched many of the protections the state seeks, including 13 safety measures this past year.”

But Torrez has taken aim at the broader tech industry, too. He recently visited Washington, DC, to advocate for new protections for kids online and an overhaul of Section 230, the law that protects tech platforms from being held liable for their users’ posts. “While we were able to prevail in our district court in Santa Fe, I still think the law as it currently exists creates a lot of ambiguity,” he told The Verge on that visit. “If Section 230 were not something that these companies could hide behind, then it increases the chances that they’re going to have to actually make their case to a jury.”

But Chapman said regulation through lawsuits isn’t an “uncommon sort of story” in the US. “Whether that’s tobacco, opioids, e-cigarettes, there is precedent for legal action moving a broader policy conversation.”

Follow topics and authors from this story to see more like this in your personalized homepage feed and to receive email updates.
#Metas #historic #loss #court #cost #lot #millionLaw,Meta,Policy,Privacy,Speech,Tech

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