×
How the Sleepbuds maker, Ozlo, is building a platform for sleep data | TechCrunch

How the Sleepbuds maker, Ozlo, is building a platform for sleep data | TechCrunch

Ozlo, the maker of comfortable, easy-to-use Sleepbuds that drown out outside noise so you can get better rest, is turning its product into a platform.

The company’s plan began to take shape last month with the announcement of a partnership between Ozlo and meditation app Calm. But it kicked into high gear at the Consumer Electronics Show in Las Vegas this week as the company met with prospective partners to expand its reach.

Those new partners could help Ozlo tap into new audiences and build a revenue model beyond consumer-focused hardware and into the profit-margin-rich world of software subscriptions and healthcare. For instance, software features that use AI or are designed to provide relief to users with tinnitus could be offered as premium subscriptions. And a recent acquisition of a neurotech startup should help Ozlo expand beyond being a consumer product to entering the medical device market, too.

How Ozlo’s platform ambitions began

Image Credits:Ozlo

Founded by former Bose employees, Ozlo always intended to build an ecosystem, Ozlo co-founder and CEO NB Patil explained on the sidelines of CES.

“The way we did that from the beginning is we built the iOS and Android SDK — so our first-party app actually runs on that SDK. That means whatever you see in our app can be made available to anybody,” Patil said.

The mental wellness company Calm, for instance, is using the SDK to tell whether its sleep and meditation content is actually resonating with its customers. While Calm can’t tell from its own app if customers have fallen asleep, Ozlo’s sensors can. The device detects how body movements and respiration rates change, and that data is sent to the Ozlo charging case. There, a machine learning algorithm determines whether someone is asleep or is relaxed.

Ozlo’s smart case has other sensors as well, including a temperature sensor and a light sensor that can add more data.

Now, that information can be shared with apps like Calm and others.

Image Credits:Ozlo

For example, if a user started playing a breathing exercise, Ozlo could tell if their respiration rate had gone down and share that data with its partner. If the exercise is unsuccessful, the partner would know they need to change the pattern or do something different.

“So there are two parts,” Patil notes. “Taking real-time action when the customer achieves the desired state [which Ozlo does with its feature that can shut off sounds after the user falls asleep] and the other part, which is very important, actually — that content creators are not quite thinking about — is, are they investing in the right content?”

Patil explains that content creators for these types of meditation and sleeping aid apps tend to invest in volume without measuring whether or not their content is effective.

“They don’t understand, actually, how it works in the field because there is no data,” he says.

Image Credits:Ozlo

This relationship could also add another revenue stream to Ozlo’s business beyond selling hardware. For instance, if a customer is prompted to upgrade their subscription to the partner’s product, Ozlo could take a portion of that transaction.

Patil told TechCrunch the company is already in discussions with other sleep and meditation apps, but this closed-loop feedback system could be used with any sort of content, including therapy or even audiobooks.

Ozlo is also working on tinnitus therapy tools to address the ear-ringing problem that affects 15% of its customer base. The company teamed up with Walter Reed Hospital last year to launch a clinical study of the problem and found that playing the right masking frequency overnight for many weeks can fool the brain into stopping the irritating signals producing the ringing sounds.

Patil says the tinnitus therapies will be available via a subscription and will roll out in the second quarter of 2026.

An AI to help you sleep better

Image Credits:Ozlo

Ozlo is also working to expand the insights it provides its own customers, and AI is an increasingly important piece. The company launched Sleep Patterns within its app in November to help customers understand how long and well they’ve slept, what their patterns are across the past weeks, and what factors could be disturbing their rest.

This year, Ozlo plans to introduce an AI agent that customers can text with and use as a “sleep buddy.” (The company revealed the “buddy” name for its AI agent in an Easter egg within the app. The app displays an animated character — “buddy” — that runs across the top of the screen when you open and close the case five times in a row.)

By integrating with other wearables and Apple’s HealthKit, Ozlo will be able to better understand a user’s patterns and what they need to sleep better. It also wants to be able to connect with IoT devices, like smart thermostats, to set the right sleeping temperature for users as soon as they open the case at night.

The AI features are expected in the second quarter.

New hardware, EEG insights on the way

Ozlo’s next-generation case will address the issue of the earbuds sometimes not being properly seated in the charger.

“We changed the contours inside the case — when you place [the sleepbud], it’s perfect. And then we’ll have a Bluetooth button to do the pairing,” Patil says.

Plus, the new device will include a redesigned antenna and extender for improved range, and will add an amplifier to boost how loud the headphones can be to drown out plane and train noise, when needed. This updated hardware will also arrive in Q2.

In terms of products, Ozlo will launch a bedside speaker in Q2 that will offer similar functionality to the Sleepbuds, but won’t need to go in the ear. A 4×6-inch speaker would also have its own sensor, allowing it to do things like tracking how many times you woke up for bathroom breaks, or alert others if you had fallen.

The speaker would allow the company to market to families with children under 13, as kids aren’t advised to wear earbuds at night. It could also make sense for elderly individuals who aren’t as technically savvy and don’t want to fiddle with in-ear devices.

Like the popular Hatch alarm clock, Ozlo is working on adding a light to a product in the future to gently wake you up. (The time frame to launch is still being determined.)

Image Credits:Segotia

The acquisition play

Acquisitions are also part of Ozlo’s growth strategy.

The 60-person, Boston-based company just acquired Segotia, an EEG-focused neurotech firm from Ireland, that has been building “hearable” technologies. Ozlo believes this will allow it to bring brain-level insights to its consumer device and later develop tools to do real-time sleep intervention.

“Basically, we are custom designing the eartip that is going to measure the electrical signals from your ear. From that, actually, you can derive the delta signals from the brain, and you should be able to say what your brain is doing when it comes to sleep, or when it comes to awareness, and all that,” Patil explained.

A product incorporating the EEG technology will launch in 2027, allowing the company to move into the medical products field, as well.

With the busy year ahead, Ozlo will need to execute well on each new feature and product in rapid order to maintain its current pace and grow its customer base. It will also need additional capital. Patil told TechCrunch the company is in the process of closing a Series B round now, with more details to come in the month ahead.

Source link
#Sleepbuds #maker #Ozlo #building #platform #sleep #data #TechCrunch

Critical coverage usually draws an angry email or two. For Ina and David Steiner, it led to live cockroaches, a fetal pig, and a bloody Halloween mask.

On Monday, July 27, eBay and several former executives agreed to pay $55.7 million to resolve the couple’s lawsuit over the 2019 corporate harassment campaign.

The Steiners are the married founders of EcommerceBytes, a news site covering eBay and the broader ecommerce industry. They filed the civil case in 2021 after members of eBay’s security team sent them threats, disturbing packages, and unwanted visitors in an effort to influence the site’s reporting.

Of the $55.7 million settlement, $48.7 million will go directly to the Steiners. EBay will pay $46.15 million, former CEO Devin Wenig will pay $2 million, former senior vice president Wendy Jones will pay $500,000, and former chief communications officer Steve Wymer will pay $50,000. The remaining $7 million will go to nonprofit organizations. EBay will contribute $6 million, while Wenig will donate another $1 million to a group protecting First Amendment rights in Ina Steiner’s name.

The agreement also allows the Steiners to keep talking publicly about the case. It contains no confidentiality provision, a priority for the couple because they wanted the settlement to discourage other corporations from trying to intimidate journalists over critical coverage.

To understand why the Steiners considered that transparency so important, it helps to go back to how the campaign began.

From critical coverage to criminal charges

When eBay’s security team began targeting the Steiners in 2019, the couple had already spent two decades covering the company and other online marketplaces, such as Amazon and Etsy. Through EcommerceBytes, they reported on the issues affecting online sellers, including fees, policy changes, and the executives making those decisions.

The internal lead-up to the campaign only became clear years later — the Steiners initially filed their civil lawsuit in July 2021 and amended it in March 2023. Ina Steiner later told Wired in July 2026 that the litigation gave the couple access to roughly 68,000 documents showing how eBay executives discussed the site behind the scenes.

Those records traced a steady escalation. According to the amended complaint, Wenig sent Wymer a link to an April 10, 2019, EcommerceBytes article about his compensation. Wymer responded, “We are going to crush this lady.”

The following month, Jones allegedly asked eBay security chief Jim Baugh to address criticism of the company “off the radar” and told him she did not want to know the details. Then, on Aug. 1, 2019, EcommerceBytes published an article questioning Wenig’s handling of eBay’s litigation against Amazon. Within half an hour, Wenig allegedly told Wymer that if they were ever going to “take her down,” referring to Ina Steiner, “now is the time.”

Four days later, the harassment campaign allegedly began. According to eBay’s admissions to federal prosecutors, members of its security team targeted the Steiners between Aug. 5 and Aug. 23, 2019. Anonymous accounts on what was then Twitter criticized EcommerceBytes and threatened to show up at the couple’s home in Natick, Massachusetts.

The campaign quickly reached their front door. In addition to the cockroaches, fetal pig, and bloody mask, the group allegedly sent live spiders, fly larvae, a funeral wreath, and a book about surviving the death of a spouse. Pornographic magazines addressed to David were allegedly delivered to a neighbor, while Craigslist ads allegedly invited strangers to the Steiners’ home for sex, a block party, and an estate sale. One night, an emergency plumber even arrived unannounced.

As the messages and deliveries continued, the language inside eBay remained aggressive. On Aug. 11, Wymer allegedly told Baugh, “I want to see ashes. As long as it takes. Whatever it takes.” The group also took the harassment offline — several members of eBay’s security team allegedly traveled from California to Massachusetts, followed the Steiners in a rented van, and attempted to install a GPS tracker on their car.

They also had an unusual plan for how the campaign would end. EBay security manager Brian Gilbert, a former police captain, was allegedly supposed to approach the Steiners and offer to stop the attacks his colleagues were secretly carrying out. EBay would then appear to have solved a problem its own employees had created.

That plan unraveled when the Steiners realized they were being followed and contacted local police. Once members of the group learned they were under investigation, they allegedly made false statements, deleted digital evidence, and falsified records in an attempt to hide eBay’s involvement.

Wenig, Wymer, and Jones were not criminally charged, and Wenig has maintained that he was requesting a communications response and knew nothing about the harassment. EBay’s internal investigation found his messages inappropriate but said it uncovered no evidence that he authorized the security team’s actions.

Federal prosecutors eventually charged seven former eBay employees and contractors in 2020, all of whom eventually pleaded guilty. Four received prison sentences between July 2021 and October 2022, including Baugh, who was sentenced to 57 months in September 2022. Two others received one year of home confinement later that year. The final defendant, Gilbert, was sentenced in July 2024 to time served and one year of supervised release.

The consequences also reached eBay itself. In January 2024, federal prosecutors charged the company with six felony offenses, including stalking, witness tampering, and obstruction of justice. EBay admitted to a detailed account of the campaign, paid the maximum penalty of $3 million, and agreed to retain an independent compliance monitor for three years.

The new settlement, though, resolves the Steiners’ civil claims against eBay, Wenig, Jones, and Wymer. The couple also reached separate settlements with the other former employees named in the lawsuit, although those terms were not disclosed.

EBay says it has changed

In a public statement published July 28, 2026, eBay called what happened “wrong, reprehensible and should never have happened.” The company condemned the employees who pleaded guilty and acknowledged the “unprofessional tone” of messages involving Wenig, Wymer, and Jones.

EBay said new leaders have joined the company since 2019 and that it has strengthened its policies, internal controls, and employee training. Wenig has continued to maintain that he knew nothing about the campaign, saying through a representative that he was saddened it happened while he was CEO.

After the packages, threats, surveillance, criminal cases, and six years of litigation, the campaign still failed at its original goal. EcommerceBytes remains online, and Ina Steiner got to publish the news of eBay’s settlement herself. Talk about closure!

#EBay #pay #million #journalists #cyberstalking #case">EBay to pay .7 million in journalists’ cyberstalking case
                                                            Critical coverage usually draws an angry email or two. For Ina and David Steiner, it led to live cockroaches, a fetal pig, and a bloody Halloween mask.On Monday, July 27, eBay and several former executives agreed to pay .7 million to resolve the couple’s lawsuit over the 2019 corporate harassment campaign.The Steiners are the married founders of EcommerceBytes, a news site covering eBay and the broader ecommerce industry. They filed the civil case in 2021 after members of eBay’s security team sent them threats, disturbing packages, and unwanted visitors in an effort to influence the site’s reporting.
Of the .7 million settlement, .7 million will go directly to the Steiners. EBay will pay .15 million, former CEO Devin Wenig will pay  million, former senior vice president Wendy Jones will pay 0,000, and former chief communications officer Steve Wymer will pay ,000. The remaining  million will go to nonprofit organizations. EBay will contribute  million, while Wenig will donate another  million to a group protecting First Amendment rights in Ina Steiner’s name.The agreement also allows the Steiners to keep talking publicly about the case. It contains no confidentiality provision, a priority for the couple because they wanted the settlement to discourage other corporations from trying to intimidate journalists over critical coverage.To understand why the Steiners considered that transparency so important, it helps to go back to how the campaign began.From critical coverage to criminal chargesWhen eBay’s security team began targeting the Steiners in 2019, the couple had already spent two decades covering the company and other online marketplaces, such as Amazon and Etsy. Through EcommerceBytes, they reported on the issues affecting online sellers, including fees, policy changes, and the executives making those decisions.The internal lead-up to the campaign only became clear years later — the Steiners initially filed their civil lawsuit in July 2021 and amended it in March 2023. Ina Steiner later told Wired in July 2026 that the litigation gave the couple access to roughly 68,000 documents showing how eBay executives discussed the site behind the scenes.Those records traced a steady escalation. According to the amended complaint, Wenig sent Wymer a link to an April 10, 2019, EcommerceBytes article about his compensation. Wymer responded, “We are going to crush this lady.”
        
            Mashable Light Speed
        
        
    
The following month, Jones allegedly asked eBay security chief Jim Baugh to address criticism of the company “off the radar” and told him she did not want to know the details. Then, on Aug. 1, 2019, EcommerceBytes published an article questioning Wenig’s handling of eBay’s litigation against Amazon. Within half an hour, Wenig allegedly told Wymer that if they were ever going to “take her down,” referring to Ina Steiner, “now is the time.”
    
        This Tweet is currently unavailable. It might be loading or has been removed.
    


Four days later, the harassment campaign allegedly began. According to eBay’s admissions to federal prosecutors, members of its security team targeted the Steiners between Aug. 5 and Aug. 23, 2019. Anonymous accounts on what was then Twitter criticized EcommerceBytes and threatened to show up at the couple’s home in Natick, Massachusetts.The campaign quickly reached their front door. In addition to the cockroaches, fetal pig, and bloody mask, the group allegedly sent live spiders, fly larvae, a funeral wreath, and a book about surviving the death of a spouse. Pornographic magazines addressed to David were allegedly delivered to a neighbor, while Craigslist ads allegedly invited strangers to the Steiners’ home for sex, a block party, and an estate sale. One night, an emergency plumber even arrived unannounced.As the messages and deliveries continued, the language inside eBay remained aggressive. On Aug. 11, Wymer allegedly told Baugh, “I want to see ashes. As long as it takes. Whatever it takes.” The group also took the harassment offline — several members of eBay’s security team allegedly traveled from California to Massachusetts, followed the Steiners in a rented van, and attempted to install a GPS tracker on their car.
    
        This Tweet is currently unavailable. It might be loading or has been removed.
    


They also had an unusual plan for how the campaign would end. EBay security manager Brian Gilbert, a former police captain, was allegedly supposed to approach the Steiners and offer to stop the attacks his colleagues were secretly carrying out. EBay would then appear to have solved a problem its own employees had created.That plan unraveled when the Steiners realized they were being followed and contacted local police. Once members of the group learned they were under investigation, they allegedly made false statements, deleted digital evidence, and falsified records in an attempt to hide eBay’s involvement.
    
        This Tweet is currently unavailable. It might be loading or has been removed.
    


Wenig, Wymer, and Jones were not criminally charged, and Wenig has maintained that he was requesting a communications response and knew nothing about the harassment. EBay’s internal investigation found his messages inappropriate but said it uncovered no evidence that he authorized the security team’s actions.Federal prosecutors eventually charged seven former eBay employees and contractors in 2020, all of whom eventually pleaded guilty. Four received prison sentences between July 2021 and October 2022, including Baugh, who was sentenced to 57 months in September 2022. Two others received one year of home confinement later that year. The final defendant, Gilbert, was sentenced in July 2024 to time served and one year of supervised release.
    
        This Tweet is currently unavailable. It might be loading or has been removed.
    


The consequences also reached eBay itself. In January 2024, federal prosecutors charged the company with six felony offenses, including stalking, witness tampering, and obstruction of justice. EBay admitted to a detailed account of the campaign, paid the maximum penalty of  million, and agreed to retain an independent compliance monitor for three years.The new settlement, though, resolves the Steiners’ civil claims against eBay, Wenig, Jones, and Wymer. The couple also reached separate settlements with the other former employees named in the lawsuit, although those terms were not disclosed.EBay says it has changedIn a public statement published July 28, 2026, eBay called what happened “wrong, reprehensible and should never have happened.” The company condemned the employees who pleaded guilty and acknowledged the “unprofessional tone” of messages involving Wenig, Wymer, and Jones.EBay said new leaders have joined the company since 2019 and that it has strengthened its policies, internal controls, and employee training. Wenig has continued to maintain that he knew nothing about the campaign, saying through a representative that he was saddened it happened while he was CEO.After the packages, threats, surveillance, criminal cases, and six years of litigation, the campaign still failed at its original goal. EcommerceBytes remains online, and Ina Steiner got to publish the news of eBay’s settlement herself. Talk about closure!

                    
                                            
                            
                        
                                    #EBay #pay #million #journalists #cyberstalking #case

eBay and several former executives agreed to pay $55.7 million to resolve the couple’s lawsuit over the 2019 corporate harassment campaign.

The Steiners are the married founders of EcommerceBytes, a news site covering eBay and the broader ecommerce industry. They filed the civil case in 2021 after members of eBay’s security team sent them threats, disturbing packages, and unwanted visitors in an effort to influence the site’s reporting.

Of the $55.7 million settlement, $48.7 million will go directly to the Steiners. EBay will pay $46.15 million, former CEO Devin Wenig will pay $2 million, former senior vice president Wendy Jones will pay $500,000, and former chief communications officer Steve Wymer will pay $50,000. The remaining $7 million will go to nonprofit organizations. EBay will contribute $6 million, while Wenig will donate another $1 million to a group protecting First Amendment rights in Ina Steiner’s name.

The agreement also allows the Steiners to keep talking publicly about the case. It contains no confidentiality provision, a priority for the couple because they wanted the settlement to discourage other corporations from trying to intimidate journalists over critical coverage.

To understand why the Steiners considered that transparency so important, it helps to go back to how the campaign began.

From critical coverage to criminal charges

When eBay’s security team began targeting the Steiners in 2019, the couple had already spent two decades covering the company and other online marketplaces, such as Amazon and Etsy. Through EcommerceBytes, they reported on the issues affecting online sellers, including fees, policy changes, and the executives making those decisions.

The internal lead-up to the campaign only became clear years later — the Steiners initially filed their civil lawsuit in July 2021 and amended it in March 2023. Ina Steiner later told Wired in July 2026 that the litigation gave the couple access to roughly 68,000 documents showing how eBay executives discussed the site behind the scenes.

Those records traced a steady escalation. According to the amended complaint, Wenig sent Wymer a link to an April 10, 2019, EcommerceBytes article about his compensation. Wymer responded, “We are going to crush this lady.”

The following month, Jones allegedly asked eBay security chief Jim Baugh to address criticism of the company “off the radar” and told him she did not want to know the details. Then, on Aug. 1, 2019, EcommerceBytes published an article questioning Wenig’s handling of eBay’s litigation against Amazon. Within half an hour, Wenig allegedly told Wymer that if they were ever going to “take her down,” referring to Ina Steiner, “now is the time.”

Four days later, the harassment campaign allegedly began. According to eBay’s admissions to federal prosecutors, members of its security team targeted the Steiners between Aug. 5 and Aug. 23, 2019. Anonymous accounts on what was then Twitter criticized EcommerceBytes and threatened to show up at the couple’s home in Natick, Massachusetts.

The campaign quickly reached their front door. In addition to the cockroaches, fetal pig, and bloody mask, the group allegedly sent live spiders, fly larvae, a funeral wreath, and a book about surviving the death of a spouse. Pornographic magazines addressed to David were allegedly delivered to a neighbor, while Craigslist ads allegedly invited strangers to the Steiners’ home for sex, a block party, and an estate sale. One night, an emergency plumber even arrived unannounced.

As the messages and deliveries continued, the language inside eBay remained aggressive. On Aug. 11, Wymer allegedly told Baugh, “I want to see ashes. As long as it takes. Whatever it takes.” The group also took the harassment offline — several members of eBay’s security team allegedly traveled from California to Massachusetts, followed the Steiners in a rented van, and attempted to install a GPS tracker on their car.

They also had an unusual plan for how the campaign would end. EBay security manager Brian Gilbert, a former police captain, was allegedly supposed to approach the Steiners and offer to stop the attacks his colleagues were secretly carrying out. EBay would then appear to have solved a problem its own employees had created.

That plan unraveled when the Steiners realized they were being followed and contacted local police. Once members of the group learned they were under investigation, they allegedly made false statements, deleted digital evidence, and falsified records in an attempt to hide eBay’s involvement.

Wenig, Wymer, and Jones were not criminally charged, and Wenig has maintained that he was requesting a communications response and knew nothing about the harassment. EBay’s internal investigation found his messages inappropriate but said it uncovered no evidence that he authorized the security team’s actions.

Federal prosecutors eventually charged seven former eBay employees and contractors in 2020, all of whom eventually pleaded guilty. Four received prison sentences between July 2021 and October 2022, including Baugh, who was sentenced to 57 months in September 2022. Two others received one year of home confinement later that year. The final defendant, Gilbert, was sentenced in July 2024 to time served and one year of supervised release.

The consequences also reached eBay itself. In January 2024, federal prosecutors charged the company with six felony offenses, including stalking, witness tampering, and obstruction of justice. EBay admitted to a detailed account of the campaign, paid the maximum penalty of $3 million, and agreed to retain an independent compliance monitor for three years.

The new settlement, though, resolves the Steiners’ civil claims against eBay, Wenig, Jones, and Wymer. The couple also reached separate settlements with the other former employees named in the lawsuit, although those terms were not disclosed.

EBay says it has changed

In a public statement published July 28, 2026, eBay called what happened “wrong, reprehensible and should never have happened.” The company condemned the employees who pleaded guilty and acknowledged the “unprofessional tone” of messages involving Wenig, Wymer, and Jones.

EBay said new leaders have joined the company since 2019 and that it has strengthened its policies, internal controls, and employee training. Wenig has continued to maintain that he knew nothing about the campaign, saying through a representative that he was saddened it happened while he was CEO.

After the packages, threats, surveillance, criminal cases, and six years of litigation, the campaign still failed at its original goal. EcommerceBytes remains online, and Ina Steiner got to publish the news of eBay’s settlement herself. Talk about closure!

#EBay #pay #million #journalists #cyberstalking #case">EBay to pay $55.7 million in journalists’ cyberstalking case

Critical coverage usually draws an angry email or two. For Ina and David Steiner, it led to live cockroaches, a fetal pig, and a bloody Halloween mask.

On Monday, July 27, eBay and several former executives agreed to pay $55.7 million to resolve the couple’s lawsuit over the 2019 corporate harassment campaign.

The Steiners are the married founders of EcommerceBytes, a news site covering eBay and the broader ecommerce industry. They filed the civil case in 2021 after members of eBay’s security team sent them threats, disturbing packages, and unwanted visitors in an effort to influence the site’s reporting.

Of the $55.7 million settlement, $48.7 million will go directly to the Steiners. EBay will pay $46.15 million, former CEO Devin Wenig will pay $2 million, former senior vice president Wendy Jones will pay $500,000, and former chief communications officer Steve Wymer will pay $50,000. The remaining $7 million will go to nonprofit organizations. EBay will contribute $6 million, while Wenig will donate another $1 million to a group protecting First Amendment rights in Ina Steiner’s name.

The agreement also allows the Steiners to keep talking publicly about the case. It contains no confidentiality provision, a priority for the couple because they wanted the settlement to discourage other corporations from trying to intimidate journalists over critical coverage.

To understand why the Steiners considered that transparency so important, it helps to go back to how the campaign began.

From critical coverage to criminal charges

When eBay’s security team began targeting the Steiners in 2019, the couple had already spent two decades covering the company and other online marketplaces, such as Amazon and Etsy. Through EcommerceBytes, they reported on the issues affecting online sellers, including fees, policy changes, and the executives making those decisions.

The internal lead-up to the campaign only became clear years later — the Steiners initially filed their civil lawsuit in July 2021 and amended it in March 2023. Ina Steiner later told Wired in July 2026 that the litigation gave the couple access to roughly 68,000 documents showing how eBay executives discussed the site behind the scenes.

Those records traced a steady escalation. According to the amended complaint, Wenig sent Wymer a link to an April 10, 2019, EcommerceBytes article about his compensation. Wymer responded, “We are going to crush this lady.”

The following month, Jones allegedly asked eBay security chief Jim Baugh to address criticism of the company “off the radar” and told him she did not want to know the details. Then, on Aug. 1, 2019, EcommerceBytes published an article questioning Wenig’s handling of eBay’s litigation against Amazon. Within half an hour, Wenig allegedly told Wymer that if they were ever going to “take her down,” referring to Ina Steiner, “now is the time.”

Four days later, the harassment campaign allegedly began. According to eBay’s admissions to federal prosecutors, members of its security team targeted the Steiners between Aug. 5 and Aug. 23, 2019. Anonymous accounts on what was then Twitter criticized EcommerceBytes and threatened to show up at the couple’s home in Natick, Massachusetts.

The campaign quickly reached their front door. In addition to the cockroaches, fetal pig, and bloody mask, the group allegedly sent live spiders, fly larvae, a funeral wreath, and a book about surviving the death of a spouse. Pornographic magazines addressed to David were allegedly delivered to a neighbor, while Craigslist ads allegedly invited strangers to the Steiners’ home for sex, a block party, and an estate sale. One night, an emergency plumber even arrived unannounced.

As the messages and deliveries continued, the language inside eBay remained aggressive. On Aug. 11, Wymer allegedly told Baugh, “I want to see ashes. As long as it takes. Whatever it takes.” The group also took the harassment offline — several members of eBay’s security team allegedly traveled from California to Massachusetts, followed the Steiners in a rented van, and attempted to install a GPS tracker on their car.

They also had an unusual plan for how the campaign would end. EBay security manager Brian Gilbert, a former police captain, was allegedly supposed to approach the Steiners and offer to stop the attacks his colleagues were secretly carrying out. EBay would then appear to have solved a problem its own employees had created.

That plan unraveled when the Steiners realized they were being followed and contacted local police. Once members of the group learned they were under investigation, they allegedly made false statements, deleted digital evidence, and falsified records in an attempt to hide eBay’s involvement.

Wenig, Wymer, and Jones were not criminally charged, and Wenig has maintained that he was requesting a communications response and knew nothing about the harassment. EBay’s internal investigation found his messages inappropriate but said it uncovered no evidence that he authorized the security team’s actions.

Federal prosecutors eventually charged seven former eBay employees and contractors in 2020, all of whom eventually pleaded guilty. Four received prison sentences between July 2021 and October 2022, including Baugh, who was sentenced to 57 months in September 2022. Two others received one year of home confinement later that year. The final defendant, Gilbert, was sentenced in July 2024 to time served and one year of supervised release.

The consequences also reached eBay itself. In January 2024, federal prosecutors charged the company with six felony offenses, including stalking, witness tampering, and obstruction of justice. EBay admitted to a detailed account of the campaign, paid the maximum penalty of $3 million, and agreed to retain an independent compliance monitor for three years.

The new settlement, though, resolves the Steiners’ civil claims against eBay, Wenig, Jones, and Wymer. The couple also reached separate settlements with the other former employees named in the lawsuit, although those terms were not disclosed.

EBay says it has changed

In a public statement published July 28, 2026, eBay called what happened “wrong, reprehensible and should never have happened.” The company condemned the employees who pleaded guilty and acknowledged the “unprofessional tone” of messages involving Wenig, Wymer, and Jones.

EBay said new leaders have joined the company since 2019 and that it has strengthened its policies, internal controls, and employee training. Wenig has continued to maintain that he knew nothing about the campaign, saying through a representative that he was saddened it happened while he was CEO.

After the packages, threats, surveillance, criminal cases, and six years of litigation, the campaign still failed at its original goal. EcommerceBytes remains online, and Ina Steiner got to publish the news of eBay’s settlement herself. Talk about closure!

#EBay #pay #million #journalists #cyberstalking #case

In its decision, the NHTSA says it determined that Zoox robotaxis “have an equivalent or greater level of motor vehicle safety” compared to vehicles compliant with federal vehicle safety standards. Under the exemption, Zoox will be subject to “an enhanced oversight condition” that “may update and expand” as the company’s self-driving technology evolves. Zoox issued a software recall for its vehicles earlier this month over concerns that they may not detect smoke.

#Zoox #charge #rides #steeringwheelfree #robotaxisAmazon,Autonomous Cars,Electric Cars,News,Tech,Transportation">Zoox can now charge for rides in its steering-wheel-free robotaxisZoox just got permission to charge for robotaxi rides in its boxy, steering-wheel-less vehicles. On Thursday, the National Highway Traffic Safety Administration announced it has granted the Amazon-owned Zoox a temporary exemption, allowing it to deploy up to 2,500 vehicles annually over the next two years, as reported earlier by Reuters.In its decision, the NHTSA says it determined that Zoox robotaxis “have an equivalent or greater level of motor vehicle safety” compared to vehicles compliant with federal vehicle safety standards. Under the exemption, Zoox will be subject to “an enhanced oversight condition” that “may update and expand” as the company’s self-driving technology evolves. Zoox issued a software recall for its vehicles earlier this month over concerns that they may not detect smoke.#Zoox #charge #rides #steeringwheelfree #robotaxisAmazon,Autonomous Cars,Electric Cars,News,Tech,Transportation

announced it has granted the Amazon-owned Zoox a temporary exemption, allowing it to deploy up to 2,500 vehicles annually over the next two years, as reported earlier by Reuters.

In its decision, the NHTSA says it determined that Zoox robotaxis “have an equivalent or greater level of motor vehicle safety” compared to vehicles compliant with federal vehicle safety standards. Under the exemption, Zoox will be subject to “an enhanced oversight condition” that “may update and expand” as the company’s self-driving technology evolves. Zoox issued a software recall for its vehicles earlier this month over concerns that they may not detect smoke.

#Zoox #charge #rides #steeringwheelfree #robotaxisAmazon,Autonomous Cars,Electric Cars,News,Tech,Transportation">Zoox can now charge for rides in its steering-wheel-free robotaxis

Zoox just got permission to charge for robotaxi rides in its boxy, steering-wheel-less vehicles. On Thursday, the National Highway Traffic Safety Administration announced it has granted the Amazon-owned Zoox a temporary exemption, allowing it to deploy up to 2,500 vehicles annually over the next two years, as reported earlier by Reuters.

In its decision, the NHTSA says it determined that Zoox robotaxis “have an equivalent or greater level of motor vehicle safety” compared to vehicles compliant with federal vehicle safety standards. Under the exemption, Zoox will be subject to “an enhanced oversight condition” that “may update and expand” as the company’s self-driving technology evolves. Zoox issued a software recall for its vehicles earlier this month over concerns that they may not detect smoke.

#Zoox #charge #rides #steeringwheelfree #robotaxisAmazon,Autonomous Cars,Electric Cars,News,Tech,Transportation

Post Comment