A viral video has sparked outrage online after a woman claimed a food delivery driver refused to give her the order she had already paid for unless she handed over an additional $10 in cash.

According to the woman, she had completed the transaction through the delivery app, including paying for the food, delivery fees and a tip upfront.

But when the driver arrived at her home, the situation allegedly took an unexpected turn.

The woman said the driver demanded another $10 before handing over the food order.

She reportedly explained that everything had already been fully paid through the app, but the driver allegedly refused to release the order without the additional payment.

The confrontation was captured on video and quickly spread across social media, where viewers criticized the alleged behavior and warned others to report similar incidents through delivery platforms.

Many commenters noted that once an order is completed through an app, drivers should not request extra cash payments directly from customers at the door.

Others expressed frustration over rising delivery costs and tipping expectations, arguing that incidents like this damage trust in food delivery services.

Several users urged customers to immediately report any driver attempting to demand additional money outside the app system.

The video has reignited broader discussion online about accountability, customer safety and professionalism within app-based delivery services.

It remains unclear whether the delivery platform involved has responded to the incident or whether the driver faced disciplinary action.