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A breach every month raises doubts about South Korea’s digital defenses | TechCrunch

A breach every month raises doubts about South Korea’s digital defenses | TechCrunch

South Korea is world-famous for its blazing-fast internet, near-universal broadband coverage, and as a leader in digital innovation, hosting global tech brands like Hyundai, LG, and Samsung. But this very success has made the country a prime target for hackers and exposed how fragile its cybersecurity defenses remain.  

The country is reeling from a string of high-profile hacks, affecting credit card companies, telecoms, tech startups, and government agencies, impacting vast swathes of the South Korean population. In each case, ministries and regulators appeared to scramble in parallel, sometimes deferring to one another rather than moving in unison. 

Critics argue that South Korea’s cyber defenses are hindered by a fragmented system of government ministries and agencies, often resulting in slow and uncoordinated responses, per local media reports. 

With no clear government agency acting as “first responder” following a cyberattack, the country’s cyber defenses are struggling to keep pace with its digital ambitions. 

“The government’s approach to cybersecurity remains largely reactive, treating it as a crisis management issue rather than as critical national infrastructure,” Brian Pak, the chief executive of Seoul-based cybersecurity firm Theori, told TechCrunch.  

Pak, who also serves as an advisor to SK Telecom’s parent company’s special committee on cybersecurity innovations, told TechCrunch that because government agencies tasked with cybersecurity work in silos, developing digital defenses and training skilled workers often get overlooked. 

The country is also facing a severe shortage of skilled cybersecurity experts.  

“[That’s] mainly because the current approach has held back workforce development. This lack of talent creates a vicious cycle. Without enough expertise, it’s impossible to build and maintain the proactive defenses needed to stay ahead of threats,” Pak continued.  

Political deadlock has fostered a habit of seeking quick, obvious “quick fixes” after each crisis, said Pak, all the while the more challenging, long-term work of building digital resilience continues to be sidelined. 

This year alone, there has been a major cybersecurity incident in South Korea almost every month, further mounting concerns over the resilience of South Korea’s digital infrastructure.  

January 2025 

  • GS Retail, the operator of convenience stores and grocery markets across South Korea, confirmed a data breach that exposed the personal details of about 90,000 customers after its website was attacked between December 27 and January 4. The stolen information included names, birth dates, contact details, addresses, and email addresses. 

February 2025 

April and May 2025 

  • South Korea’s part-time job platform Albamon was hit by a hacking attack on April 30. The breach exposed the resumes of more than 20,000 users, including names, phone numbers, and email addresses.
  • In April, South Korea’s telecom giant SK Telecom was hit by a major cyberattack. Hackers stole the personal data of about 23 million customers — nearly half the country’s population. Much of the aftermath of the cyberattack lasted through May, in which millions of customers were offered a new SIM card following the breach. 

June 2025  

  • Yes24, South Korea’s online ticketing and retail platform, was hit by a ransomware attack on June 9, which knocked its services offline. The disruption lasted for about four days, with the company back online by mid-June. 

July 2025 

  • In July, the North Korea-linked Kimsuky group launched a cyberattack on South Korean organizations, including a defense-related institution, this time using AI-generated deepfake images.
  • A North Korea-backed hacking group, Kimsuky, used AI-generated deepfake images in a July spear-phishing attempt against a South Korean military organization, according to Genians Security Center. The group has also targeted other South Korean institutions.
  • Seoul Guarantee Insurance (SGI), a Korean financial institution, was hit by a ransomware attack around July 14, which disrupted its core systems. The incident knocked key services offline, including the issuing and verification of guarantees, leaving customers in limbo. 

August 2025

  • Yes24 faced a second ransomware attack in August 2025, which took its website and services offline for a few hours. 
  • Hackers broke into South Korean financial services company Lotte Card, which issues credit and debit cards, between July 22 and August. The breach exposed around 200GB of data and is believed to have affected roughly 3 million customers. The breach remained unnoticed for approximately 17 days, until the company discovered it on August 31. 
  • Welcome Financial: In August 2025, Welrix F&I, a lending arm of Welcome Financial Group, was hit by a ransomware attack. A Russian-linked hacking group claimed it stole over a terabyte of internal files, including sensitive customer data, and even leaked samples on the dark web.
  • North Korea-linked hackers, believed to be the Kimsuky group, have been spying on foreign embassies in South Korea for months by disguising their attacks as routine diplomatic emails. According to Trellix, the campaign has been active since March and has targeted at least 19 embassies and foreign ministries in South Korea. 

September 2025  

  • KT, one of South Korea’s biggest telecom operators, has reported a cyber breach that exposed subscriber data from more than 5,500 customers. The attack was linked to illegal “fake base stations” that tapped into KT’s network, enabling hackers to intercept mobile traffic, steal information like IMSI, IMEI, and phone numbers, and even make unauthorized micro-payments. 

In light of the recent surge in hacking incidents, the South Korean Presidential Office’s National Security is stepping in to tighten defenses, pushing for a cross-ministerial effort that brings multiple agencies together in a coordinated, whole-of-government response.  

In September 2025, the National Security Office announced that it would implement “comprehensive” cyber measures through an interagency plan, led by the South Korean president’s office. Regulators also signaled a legal change giving the government power to launch probes at the first sign of hacking — even if companies haven’t filed a report. Both steps aim to address the lack of a first responder that has long hindered South Korea’s cyber defenses. 

But South Korea’s fragmented system leaves accountability weak, placing all authority in a presidential “control tower” could risk “politicization” and overreach, according to Pak.  

A better path may be balance: a central body to set strategy and coordinate crises, paired with independent oversight to keep power in check. In a hybrid model, expert agencies like KISA would still handle the technical work — just with more straightforward rules and accountability, Pak told TechCrunch.  

When reached for comment, a spokesperson for the South Korea’s Ministry of Science in ICT said the ministry, with KISA and other relevant agencies, is “committed to addressing increasingly sophisticated and advanced cyber threats.”  

“We continue to work diligently to minimize potential harm to Korean businesses and the general public,” the spokesperson added.

This article was originally published on September 30.

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Imagine you are the parent of an inquisitive seven-year-old who loves his family, playing baseball, and hanging out with his friends. It’s the life you’ve always wanted. And then the worst thing that ever could happen happens: A freak accident takes your son away. But as it turns out, you don’t have to live with the grief for long, because now there’s an AI company that can bring your kid back in the form of a robotic double that looks indistinguishable from a human.

This is the world that acclaimed director Hirokazu Kore-eda, who won the Palme d’Or for his 2018 feature Shoplifters, has created with his latest sci-fi drama, Sheep in the Box. It’s the type of story that might have seemed far-fetched a few years ago but feels less so as AI encroaches on every aspect of our lives. This is a tension Kore-eda is acutely aware of — so much so that he sat down with a robotics expert while he was writing the script to get some answers of his own. They told him that because of the robots overheating, “we would sooner have clones of humans than we would humanoid robots,” Kore-eda recounted.

But don’t let the robots fool you into thinking this isn’t a human film. Grief work is a common theme in Kore-eda’s vast filmography. Though it might be set in a near future, the core of Sheep in the Box is still a family learning how to move through their loss. And if we give ourselves permission to suspend disbelief and go on this journey, we might see ourselves in it too.

The Verge sat down with Hirokazu Kore-eda at Neon’s offices days before Sheep in the Box’s US debut. Speaking through an interpreter, Kore-eda tells all about writing and directing this picture, including what happened when he fed the script through ChatGPT.

This interview has been edited and condensed.

You’ve made so many films about grief. What have you learned about processing grief through making all this work?

What have I learned about grief? I think it’s that everyone experiences it differently. It’s very diverse. And when I made my first film, Maborosi, that was exactly about grief. And that was around the time that I read books by Elisabeth Kübler-Ross, books on grief work. And I learned about the process of grief work and used that as a kind of framework for the film. However, it’s not as if grief linearly follows a specific process. So I would say that I’ve learned that it varies from person to person.

In Sheep in the Box, memories become information. There was something about that that felt a little unsettling or cold for me. How did it fit for you? How did it work for you?

I’m not sure I’ve been able to arrive at this fact through this film, but as I was filming, one thing that I was thinking about was that the memories that are input into the humanoid Kakeru are preselected by his parents. So it’s not really the same as memory as we experience it. It’s preselected data. I think that once memory is severed from our physical form, what we experience inside as memory, it’s not the same. It’s not the same when it’s input as data. It’s not the same as the things that we recall that stir up the emotions that make us human.

There’s so much noise about AI in our world right now. What made this theme feel so urgent for you to tackle?

In Japan, there’s a tremendous increase in various initiatives involving AI. When you get in the taxi, there’s a screen that’s constantly telling you of all these commercials for raising your rate of productivity through AI. But I was interested in the rise of AI used toward a kind of grief work. Just a few years ago in Japan, a famous singer who had died was re-created through AI and then was singing a new song. I also heard about in Korea a young girl who had passed away being re-created through AI for processing the grief of the parents.

And then in the film, what started as a seed for the film was the businesses that are being generated in places like China where AI is being used to re-create people who have passed. I wouldn’t call myself an expert on grief, but as a person who’s made many films around grief, one thing that I thought about was how the shape of grief would change through this use of AI in both good and bad ways. That’s what drew me to this idea of how new technologies impact this married couple who is trying to restart or redo their family life through the use of AI.

One of the big conversations around AI is about the resources that it uses. I thought it was really interesting that the humanoids don’t drink water or eat food. Can you talk about that decision?

You thought it was kind of ironic, right?

I actually spoke to an expert on these types of technologies and when I talked to them, they were saying that the big obstacle to creating these humanoid robots would be the fact that they generate so much heat in having to move very smoothly, in processing information, and that there would be no way to release or process that heat.

In order for me to write this story, I needed to clear that obstacle of the fact that they would be generating so much heat that perhaps it wouldn’t even be possible. So I decided to shelve that one issue for the sake of the story. They don’t consume resources. It’s more of a means for them to become independent, that they don’t depend on these resources in order to live.

A still from Sheep in the Box

Neon

Because it’s set in the near future, I had a hard time discerning between fiction and a possible reality. When it was fiction, I loved it. But when it was reality, I was a little afraid. What is it for you?

It’s difficult to say, and I don’t want to talk about it in a roundabout way, but I spoke to a robotics expert and I showed them the outline of this story and they said, “Well, this isn’t possible. There’s no way that we’ll make humanoid robots because of the difference in the physicality and the construction of just bodies that humans have internal organs and bone structure inside whereas robots are built from the outside.”

So that there would be no way that we could achieve humanlike movements or that you could touch a humanoid robot and they would feel like a human. But if we were to put ethics aside, they said that we would sooner have clones of humans than we would humanoid robots. And that sounded way scarier to me.

A robot is a robot no matter what way you think about it. But I think that as long as we don’t live in a world full of clones, there’s still a sense of hope there. We’re already in an era where we can clone our pets. I think that’s already happening. So when you think about it from an ethical standpoint, even nations are dealing with it in this ethical way in different ways. So now that if cloning is possible, the way that we manipulate life is becoming more advanced and strange. And that to me is a much scarier prospect.

This film has a lot of blue in it, especially with the wardrobe. That felt intentional.

As far as the costumes and the use of blue, that might just be the decision of Sachiko Ito, who did the costuming. One of the concepts that I brought up to her was that I wanted to use earth tones for the people, the leads in the film. And also one of her concerns was that 10 years into the future, climate change would mean that we live in a hotter climate. So there were a lot of things around thinking through the materials and the construction of the clothing, that perhaps there would be fewer buttons and drawstrings and zippers and fasteners and things like this.

I’m really curious to hear you talk about how AI has permeated your daily life.

I don’t think I’ve incorporated AI intentionally outside of the use of translation AI. I think that it has become so skillful that I often use AI in order to translate my Japanese into English in order to send messages and communicate.

This came up in the Q&A yesterday at Japan Society. I described how it was my first time using ChatGPT in a way where I fed it the script for this film and said, “Give me feedback.” And we did a few exchanges between myself and AI and every time I would make edits to the script, they would say that it’s great. They said, “You’re going to get into Cannes.” But first ChatGPT said, “I think you’ll get into the Un Certain Regard section.” And I said, “Only Un Certain Regard?” Then my producer said, “Well, the director of this film is a person named Hirokazu Kore-eda.” It said, “Well, in that case, you’re getting into the competition.”

And I did get into the competition, so AI is not wrong, but I think that any person could tell me as much. So I don’t think that I found any utility in that exchange. And the fact that there’s no humanness in the background to this exchange is what makes it mostly unattractive to me.

I think that the more that you train an AI, for instance, on a person who is maybe known for giving romantic advice, then that advice also becomes more normalized. So I think that I’m not personally sold on it and I don’t find that AI is all that useful to me. What I find more problematic is that human beings are becoming so geared towards a kind of productivity mindset that this is even affecting activities on set for filmmaking. I think that safety is important, but for instance, we’re no longer filming driving scenes on the road. We’re doing it in studios by compositing backgrounds. I think that stunt work is also going to maybe fall to the side and then slowly be subsumed by AI or VFX.

It’s really not about us excluding AI from our day to day. Already we’re using things that we would have used our imagination for and then offloading that onto computers. For instance, with this film, I shot a driving scene at a studio and we composited the background.

But I don’t find it all that interesting. I’m going to stop writing scenes that require this type of VFX or compositing because I think that the more that we are being subsumed by productivity, it’s actually the antithesis of creativity.

Sheep in the Box is in select theaters Friday, July 24.

Follow topics and authors from this story to see more like this in your personalized homepage feed and to receive email updates.
#scifi #movie #imagines #isnt #dystopianColumn,Entertainment,Film,Q&A">The sci-fi movie that imagines AI isn’t so dystopian after allImagine you are the parent of an inquisitive seven-year-old who loves his family, playing baseball, and hanging out with his friends. It’s the life you’ve always wanted. And then the worst thing that ever could happen happens: A freak accident takes your son away. But as it turns out, you don’t have to live with the grief for long, because now there’s an AI company that can bring your kid back in the form of a robotic double that looks indistinguishable from a human.This is the world that acclaimed director Hirokazu Kore-eda, who won the Palme d’Or for his 2018 feature Shoplifters, has created with his latest sci-fi drama, Sheep in the Box. It’s the type of story that might have seemed far-fetched a few years ago but feels less so as AI encroaches on every aspect of our lives. This is a tension Kore-eda is acutely aware of — so much so that he sat down with a robotics expert while he was writing the script to get some answers of his own. They told him that because of the robots overheating, “we would sooner have clones of humans than we would humanoid robots,” Kore-eda recounted.But don’t let the robots fool you into thinking this isn’t a human film. Grief work is a common theme in Kore-eda’s vast filmography. Though it might be set in a near future, the core of Sheep in the Box is still a family learning how to move through their loss. And if we give ourselves permission to suspend disbelief and go on this journey, we might see ourselves in it too.The Verge sat down with Hirokazu Kore-eda at Neon’s offices days before Sheep in the Box’s US debut. Speaking through an interpreter, Kore-eda tells all about writing and directing this picture, including what happened when he fed the script through ChatGPT.Robyn KannerThis interview has been edited and condensed.You’ve made so many films about grief. What have you learned about processing grief through making all this work?What have I learned about grief? I think it’s that everyone experiences it differently. It’s very diverse. And when I made my first film, Maborosi, that was exactly about grief. And that was around the time that I read books by Elisabeth Kübler-Ross, books on grief work. And I learned about the process of grief work and used that as a kind of framework for the film. However, it’s not as if grief linearly follows a specific process. So I would say that I’ve learned that it varies from person to person.In Sheep in the Box, memories become information. There was something about that that felt a little unsettling or cold for me. How did it fit for you? How did it work for you?I’m not sure I’ve been able to arrive at this fact through this film, but as I was filming, one thing that I was thinking about was that the memories that are input into the humanoid Kakeru are preselected by his parents. So it’s not really the same as memory as we experience it. It’s preselected data. I think that once memory is severed from our physical form, what we experience inside as memory, it’s not the same. It’s not the same when it’s input as data. It’s not the same as the things that we recall that stir up the emotions that make us human.There’s so much noise about AI in our world right now. What made this theme feel so urgent for you to tackle?In Japan, there’s a tremendous increase in various initiatives involving AI. When you get in the taxi, there’s a screen that’s constantly telling you of all these commercials for raising your rate of productivity through AI. But I was interested in the rise of AI used toward a kind of grief work. Just a few years ago in Japan, a famous singer who had died was re-created through AI and then was singing a new song. I also heard about in Korea a young girl who had passed away being re-created through AI for processing the grief of the parents.And then in the film, what started as a seed for the film was the businesses that are being generated in places like China where AI is being used to re-create people who have passed. I wouldn’t call myself an expert on grief, but as a person who’s made many films around grief, one thing that I thought about was how the shape of grief would change through this use of AI in both good and bad ways. That’s what drew me to this idea of how new technologies impact this married couple who is trying to restart or redo their family life through the use of AI.One of the big conversations around AI is about the resources that it uses. I thought it was really interesting that the humanoids don’t drink water or eat food. Can you talk about that decision?You thought it was kind of ironic, right?I actually spoke to an expert on these types of technologies and when I talked to them, they were saying that the big obstacle to creating these humanoid robots would be the fact that they generate so much heat in having to move very smoothly, in processing information, and that there would be no way to release or process that heat.In order for me to write this story, I needed to clear that obstacle of the fact that they would be generating so much heat that perhaps it wouldn’t even be possible. So I decided to shelve that one issue for the sake of the story. They don’t consume resources. It’s more of a means for them to become independent, that they don’t depend on these resources in order to live.NeonBecause it’s set in the near future, I had a hard time discerning between fiction and a possible reality. When it was fiction, I loved it. But when it was reality, I was a little afraid. What is it for you?It’s difficult to say, and I don’t want to talk about it in a roundabout way, but I spoke to a robotics expert and I showed them the outline of this story and they said, “Well, this isn’t possible. There’s no way that we’ll make humanoid robots because of the difference in the physicality and the construction of just bodies that humans have internal organs and bone structure inside whereas robots are built from the outside.”So that there would be no way that we could achieve humanlike movements or that you could touch a humanoid robot and they would feel like a human. But if we were to put ethics aside, they said that we would sooner have clones of humans than we would humanoid robots. And that sounded way scarier to me.A robot is a robot no matter what way you think about it. But I think that as long as we don’t live in a world full of clones, there’s still a sense of hope there. We’re already in an era where we can clone our pets. I think that’s already happening. So when you think about it from an ethical standpoint, even nations are dealing with it in this ethical way in different ways. So now that if cloning is possible, the way that we manipulate life is becoming more advanced and strange. And that to me is a much scarier prospect.This film has a lot of blue in it, especially with the wardrobe. That felt intentional.As far as the costumes and the use of blue, that might just be the decision of Sachiko Ito, who did the costuming. One of the concepts that I brought up to her was that I wanted to use earth tones for the people, the leads in the film. And also one of her concerns was that 10 years into the future, climate change would mean that we live in a hotter climate. So there were a lot of things around thinking through the materials and the construction of the clothing, that perhaps there would be fewer buttons and drawstrings and zippers and fasteners and things like this.I’m really curious to hear you talk about how AI has permeated your daily life.I don’t think I’ve incorporated AI intentionally outside of the use of translation AI. I think that it has become so skillful that I often use AI in order to translate my Japanese into English in order to send messages and communicate.This came up in the Q&A yesterday at Japan Society. I described how it was my first time using ChatGPT in a way where I fed it the script for this film and said, “Give me feedback.” And we did a few exchanges between myself and AI and every time I would make edits to the script, they would say that it’s great. They said, “You’re going to get into Cannes.” But first ChatGPT said, “I think you’ll get into the Un Certain Regard section.” And I said, “Only Un Certain Regard?” Then my producer said, “Well, the director of this film is a person named Hirokazu Kore-eda.” It said, “Well, in that case, you’re getting into the competition.”And I did get into the competition, so AI is not wrong, but I think that any person could tell me as much. So I don’t think that I found any utility in that exchange. And the fact that there’s no humanness in the background to this exchange is what makes it mostly unattractive to me.I think that the more that you train an AI, for instance, on a person who is maybe known for giving romantic advice, then that advice also becomes more normalized. So I think that I’m not personally sold on it and I don’t find that AI is all that useful to me. What I find more problematic is that human beings are becoming so geared towards a kind of productivity mindset that this is even affecting activities on set for filmmaking. I think that safety is important, but for instance, we’re no longer filming driving scenes on the road. We’re doing it in studios by compositing backgrounds. I think that stunt work is also going to maybe fall to the side and then slowly be subsumed by AI or VFX.It’s really not about us excluding AI from our day to day. Already we’re using things that we would have used our imagination for and then offloading that onto computers. For instance, with this film, I shot a driving scene at a studio and we composited the background.But I don’t find it all that interesting. I’m going to stop writing scenes that require this type of VFX or compositing because I think that the more that we are being subsumed by productivity, it’s actually the antithesis of creativity.Sheep in the Box is in select theaters Friday, July 24.Follow topics and authors from this story to see more like this in your personalized homepage feed and to receive email updates.Robyn KannerCloseRobyn KannerPosts from this author will be added to your daily email digest and your homepage feed.FollowFollowSee All by Robyn KannerColumnCloseColumnPosts from this topic will be added to your daily email digest and your homepage feed.FollowFollowSee All ColumnEntertainmentCloseEntertainmentPosts from this topic will be added to your daily email digest and your homepage feed.FollowFollowSee All EntertainmentFilmCloseFilmPosts from this topic will be added to your daily email digest and your homepage feed.FollowFollowSee All FilmQ&ACloseQ&APosts from this topic will be added to your daily email digest and your homepage feed.FollowFollowSee All Q&A#scifi #movie #imagines #isnt #dystopianColumn,Entertainment,Film,Q&A

This interview has been edited and condensed.

You’ve made so many films about grief. What have you learned about processing grief through making all this work?

What have I learned about grief? I think it’s that everyone experiences it differently. It’s very diverse. And when I made my first film, Maborosi, that was exactly about grief. And that was around the time that I read books by Elisabeth Kübler-Ross, books on grief work. And I learned about the process of grief work and used that as a kind of framework for the film. However, it’s not as if grief linearly follows a specific process. So I would say that I’ve learned that it varies from person to person.

In Sheep in the Box, memories become information. There was something about that that felt a little unsettling or cold for me. How did it fit for you? How did it work for you?

I’m not sure I’ve been able to arrive at this fact through this film, but as I was filming, one thing that I was thinking about was that the memories that are input into the humanoid Kakeru are preselected by his parents. So it’s not really the same as memory as we experience it. It’s preselected data. I think that once memory is severed from our physical form, what we experience inside as memory, it’s not the same. It’s not the same when it’s input as data. It’s not the same as the things that we recall that stir up the emotions that make us human.

There’s so much noise about AI in our world right now. What made this theme feel so urgent for you to tackle?

In Japan, there’s a tremendous increase in various initiatives involving AI. When you get in the taxi, there’s a screen that’s constantly telling you of all these commercials for raising your rate of productivity through AI. But I was interested in the rise of AI used toward a kind of grief work. Just a few years ago in Japan, a famous singer who had died was re-created through AI and then was singing a new song. I also heard about in Korea a young girl who had passed away being re-created through AI for processing the grief of the parents.

And then in the film, what started as a seed for the film was the businesses that are being generated in places like China where AI is being used to re-create people who have passed. I wouldn’t call myself an expert on grief, but as a person who’s made many films around grief, one thing that I thought about was how the shape of grief would change through this use of AI in both good and bad ways. That’s what drew me to this idea of how new technologies impact this married couple who is trying to restart or redo their family life through the use of AI.

One of the big conversations around AI is about the resources that it uses. I thought it was really interesting that the humanoids don’t drink water or eat food. Can you talk about that decision?

You thought it was kind of ironic, right?

I actually spoke to an expert on these types of technologies and when I talked to them, they were saying that the big obstacle to creating these humanoid robots would be the fact that they generate so much heat in having to move very smoothly, in processing information, and that there would be no way to release or process that heat.

In order for me to write this story, I needed to clear that obstacle of the fact that they would be generating so much heat that perhaps it wouldn’t even be possible. So I decided to shelve that one issue for the sake of the story. They don’t consume resources. It’s more of a means for them to become independent, that they don’t depend on these resources in order to live.

A still from Sheep in the Box

Neon

Because it’s set in the near future, I had a hard time discerning between fiction and a possible reality. When it was fiction, I loved it. But when it was reality, I was a little afraid. What is it for you?

It’s difficult to say, and I don’t want to talk about it in a roundabout way, but I spoke to a robotics expert and I showed them the outline of this story and they said, “Well, this isn’t possible. There’s no way that we’ll make humanoid robots because of the difference in the physicality and the construction of just bodies that humans have internal organs and bone structure inside whereas robots are built from the outside.”

So that there would be no way that we could achieve humanlike movements or that you could touch a humanoid robot and they would feel like a human. But if we were to put ethics aside, they said that we would sooner have clones of humans than we would humanoid robots. And that sounded way scarier to me.

A robot is a robot no matter what way you think about it. But I think that as long as we don’t live in a world full of clones, there’s still a sense of hope there. We’re already in an era where we can clone our pets. I think that’s already happening. So when you think about it from an ethical standpoint, even nations are dealing with it in this ethical way in different ways. So now that if cloning is possible, the way that we manipulate life is becoming more advanced and strange. And that to me is a much scarier prospect.

This film has a lot of blue in it, especially with the wardrobe. That felt intentional.

As far as the costumes and the use of blue, that might just be the decision of Sachiko Ito, who did the costuming. One of the concepts that I brought up to her was that I wanted to use earth tones for the people, the leads in the film. And also one of her concerns was that 10 years into the future, climate change would mean that we live in a hotter climate. So there were a lot of things around thinking through the materials and the construction of the clothing, that perhaps there would be fewer buttons and drawstrings and zippers and fasteners and things like this.

I’m really curious to hear you talk about how AI has permeated your daily life.

I don’t think I’ve incorporated AI intentionally outside of the use of translation AI. I think that it has become so skillful that I often use AI in order to translate my Japanese into English in order to send messages and communicate.

This came up in the Q&A yesterday at Japan Society. I described how it was my first time using ChatGPT in a way where I fed it the script for this film and said, “Give me feedback.” And we did a few exchanges between myself and AI and every time I would make edits to the script, they would say that it’s great. They said, “You’re going to get into Cannes.” But first ChatGPT said, “I think you’ll get into the Un Certain Regard section.” And I said, “Only Un Certain Regard?” Then my producer said, “Well, the director of this film is a person named Hirokazu Kore-eda.” It said, “Well, in that case, you’re getting into the competition.”

And I did get into the competition, so AI is not wrong, but I think that any person could tell me as much. So I don’t think that I found any utility in that exchange. And the fact that there’s no humanness in the background to this exchange is what makes it mostly unattractive to me.

I think that the more that you train an AI, for instance, on a person who is maybe known for giving romantic advice, then that advice also becomes more normalized. So I think that I’m not personally sold on it and I don’t find that AI is all that useful to me. What I find more problematic is that human beings are becoming so geared towards a kind of productivity mindset that this is even affecting activities on set for filmmaking. I think that safety is important, but for instance, we’re no longer filming driving scenes on the road. We’re doing it in studios by compositing backgrounds. I think that stunt work is also going to maybe fall to the side and then slowly be subsumed by AI or VFX.

It’s really not about us excluding AI from our day to day. Already we’re using things that we would have used our imagination for and then offloading that onto computers. For instance, with this film, I shot a driving scene at a studio and we composited the background.

But I don’t find it all that interesting. I’m going to stop writing scenes that require this type of VFX or compositing because I think that the more that we are being subsumed by productivity, it’s actually the antithesis of creativity.

Sheep in the Box is in select theaters Friday, July 24.

Follow topics and authors from this story to see more like this in your personalized homepage feed and to receive email updates.

#scifi #movie #imagines #isnt #dystopianColumn,Entertainment,Film,Q&A">The sci-fi movie that imagines AI isn’t so dystopian after all

Imagine you are the parent of an inquisitive seven-year-old who loves his family, playing baseball, and hanging out with his friends. It’s the life you’ve always wanted. And then the worst thing that ever could happen happens: A freak accident takes your son away. But as it turns out, you don’t have to live with the grief for long, because now there’s an AI company that can bring your kid back in the form of a robotic double that looks indistinguishable from a human.

This is the world that acclaimed director Hirokazu Kore-eda, who won the Palme d’Or for his 2018 feature Shoplifters, has created with his latest sci-fi drama, Sheep in the Box. It’s the type of story that might have seemed far-fetched a few years ago but feels less so as AI encroaches on every aspect of our lives. This is a tension Kore-eda is acutely aware of — so much so that he sat down with a robotics expert while he was writing the script to get some answers of his own. They told him that because of the robots overheating, “we would sooner have clones of humans than we would humanoid robots,” Kore-eda recounted.

But don’t let the robots fool you into thinking this isn’t a human film. Grief work is a common theme in Kore-eda’s vast filmography. Though it might be set in a near future, the core of Sheep in the Box is still a family learning how to move through their loss. And if we give ourselves permission to suspend disbelief and go on this journey, we might see ourselves in it too.

The Verge sat down with Hirokazu Kore-eda at Neon’s offices days before Sheep in the Box’s US debut. Speaking through an interpreter, Kore-eda tells all about writing and directing this picture, including what happened when he fed the script through ChatGPT.

Robyn Kanner

This interview has been edited and condensed.

You’ve made so many films about grief. What have you learned about processing grief through making all this work?

What have I learned about grief? I think it’s that everyone experiences it differently. It’s very diverse. And when I made my first film, Maborosi, that was exactly about grief. And that was around the time that I read books by Elisabeth Kübler-Ross, books on grief work. And I learned about the process of grief work and used that as a kind of framework for the film. However, it’s not as if grief linearly follows a specific process. So I would say that I’ve learned that it varies from person to person.

In Sheep in the Box, memories become information. There was something about that that felt a little unsettling or cold for me. How did it fit for you? How did it work for you?

I’m not sure I’ve been able to arrive at this fact through this film, but as I was filming, one thing that I was thinking about was that the memories that are input into the humanoid Kakeru are preselected by his parents. So it’s not really the same as memory as we experience it. It’s preselected data. I think that once memory is severed from our physical form, what we experience inside as memory, it’s not the same. It’s not the same when it’s input as data. It’s not the same as the things that we recall that stir up the emotions that make us human.

There’s so much noise about AI in our world right now. What made this theme feel so urgent for you to tackle?

In Japan, there’s a tremendous increase in various initiatives involving AI. When you get in the taxi, there’s a screen that’s constantly telling you of all these commercials for raising your rate of productivity through AI. But I was interested in the rise of AI used toward a kind of grief work. Just a few years ago in Japan, a famous singer who had died was re-created through AI and then was singing a new song. I also heard about in Korea a young girl who had passed away being re-created through AI for processing the grief of the parents.

And then in the film, what started as a seed for the film was the businesses that are being generated in places like China where AI is being used to re-create people who have passed. I wouldn’t call myself an expert on grief, but as a person who’s made many films around grief, one thing that I thought about was how the shape of grief would change through this use of AI in both good and bad ways. That’s what drew me to this idea of how new technologies impact this married couple who is trying to restart or redo their family life through the use of AI.

One of the big conversations around AI is about the resources that it uses. I thought it was really interesting that the humanoids don’t drink water or eat food. Can you talk about that decision?

You thought it was kind of ironic, right?

I actually spoke to an expert on these types of technologies and when I talked to them, they were saying that the big obstacle to creating these humanoid robots would be the fact that they generate so much heat in having to move very smoothly, in processing information, and that there would be no way to release or process that heat.

In order for me to write this story, I needed to clear that obstacle of the fact that they would be generating so much heat that perhaps it wouldn’t even be possible. So I decided to shelve that one issue for the sake of the story. They don’t consume resources. It’s more of a means for them to become independent, that they don’t depend on these resources in order to live.

A still from Sheep in the Box

Neon

Because it’s set in the near future, I had a hard time discerning between fiction and a possible reality. When it was fiction, I loved it. But when it was reality, I was a little afraid. What is it for you?

It’s difficult to say, and I don’t want to talk about it in a roundabout way, but I spoke to a robotics expert and I showed them the outline of this story and they said, “Well, this isn’t possible. There’s no way that we’ll make humanoid robots because of the difference in the physicality and the construction of just bodies that humans have internal organs and bone structure inside whereas robots are built from the outside.”

So that there would be no way that we could achieve humanlike movements or that you could touch a humanoid robot and they would feel like a human. But if we were to put ethics aside, they said that we would sooner have clones of humans than we would humanoid robots. And that sounded way scarier to me.

A robot is a robot no matter what way you think about it. But I think that as long as we don’t live in a world full of clones, there’s still a sense of hope there. We’re already in an era where we can clone our pets. I think that’s already happening. So when you think about it from an ethical standpoint, even nations are dealing with it in this ethical way in different ways. So now that if cloning is possible, the way that we manipulate life is becoming more advanced and strange. And that to me is a much scarier prospect.

This film has a lot of blue in it, especially with the wardrobe. That felt intentional.

As far as the costumes and the use of blue, that might just be the decision of Sachiko Ito, who did the costuming. One of the concepts that I brought up to her was that I wanted to use earth tones for the people, the leads in the film. And also one of her concerns was that 10 years into the future, climate change would mean that we live in a hotter climate. So there were a lot of things around thinking through the materials and the construction of the clothing, that perhaps there would be fewer buttons and drawstrings and zippers and fasteners and things like this.

I’m really curious to hear you talk about how AI has permeated your daily life.

I don’t think I’ve incorporated AI intentionally outside of the use of translation AI. I think that it has become so skillful that I often use AI in order to translate my Japanese into English in order to send messages and communicate.

This came up in the Q&A yesterday at Japan Society. I described how it was my first time using ChatGPT in a way where I fed it the script for this film and said, “Give me feedback.” And we did a few exchanges between myself and AI and every time I would make edits to the script, they would say that it’s great. They said, “You’re going to get into Cannes.” But first ChatGPT said, “I think you’ll get into the Un Certain Regard section.” And I said, “Only Un Certain Regard?” Then my producer said, “Well, the director of this film is a person named Hirokazu Kore-eda.” It said, “Well, in that case, you’re getting into the competition.”

And I did get into the competition, so AI is not wrong, but I think that any person could tell me as much. So I don’t think that I found any utility in that exchange. And the fact that there’s no humanness in the background to this exchange is what makes it mostly unattractive to me.

I think that the more that you train an AI, for instance, on a person who is maybe known for giving romantic advice, then that advice also becomes more normalized. So I think that I’m not personally sold on it and I don’t find that AI is all that useful to me. What I find more problematic is that human beings are becoming so geared towards a kind of productivity mindset that this is even affecting activities on set for filmmaking. I think that safety is important, but for instance, we’re no longer filming driving scenes on the road. We’re doing it in studios by compositing backgrounds. I think that stunt work is also going to maybe fall to the side and then slowly be subsumed by AI or VFX.

It’s really not about us excluding AI from our day to day. Already we’re using things that we would have used our imagination for and then offloading that onto computers. For instance, with this film, I shot a driving scene at a studio and we composited the background.

But I don’t find it all that interesting. I’m going to stop writing scenes that require this type of VFX or compositing because I think that the more that we are being subsumed by productivity, it’s actually the antithesis of creativity.

Sheep in the Box is in select theaters Friday, July 24.

Follow topics and authors from this story to see more like this in your personalized homepage feed and to receive email updates.
#scifi #movie #imagines #isnt #dystopianColumn,Entertainment,Film,Q&A
ServiceNow, the U.S. enterprise software company known for automating workflows like IT service management and HR operations, is betting on an Indian banking software specialist to deepen its push into global financial services.

The company has invested $40 million in BusinessNext, valuing the 24-year-old Indian firm at $700 million and taking a roughly 5% stake. The deal gives BusinessNext access to ServiceNow’s global sales network as the companies expand their partnership in AI for financial services.

ServiceNow’s investment reflects BusinessNext’s growing profile beyond India. The profitable, Noida-based company, which generated about $32 million in revenue in its latest financial year, serves more than 70 banks across India, Southeast Asia, the Middle East, and the U.S. Its customers include the Reserve Bank of India, the country’s central bank, and State Bank of India and HDFC Bank, which are India’s largest public- and private-sector lenders, respectively.

About half of BusinessNext’s revenue comes from outside India, with overseas markets expected to drive much of its future growth, founder and CEO Nishant Singh said in an interview.

The company chose ServiceNow over potential financial investors to accelerate its expansion by tapping the U.S. software group’s global reach. Singh told TechCrunch that the partnership would help BusinessNext “borrow” its go-to-marker “machinery” — referring to ServiceNow’s sales infrastructure — in markets where it has a limited presence.

“Think of it as a strategic partnership, which is cemented with funding,” he said.

BusinessNext’s software, Singh said, manages customer-facing banking workflows, while ServiceNow is stronger in workflow automation and back-office systems, a combination the two companies plan to sell jointly to financial institutions.

“India’s financial services sector is at an inflection point — institutions are moving from digital experimentation to full-scale AI-led operations,” Kulmeet Bawa, ServiceNow’s group vice president and managing director for India and SAARC, said. He added that the partnership combines ServiceNow’s enterprise workflow platform with BusinessNext’s banking expertise.

Founded in 2002, BusinessNext — known as CRMNext until 2022 — has spent several years building what Singh calls an “autonomous banking” platform, using AI agents to automate banking workflows while keeping sensitive customer data on private AI infrastructure to meet regulatory and privacy requirements.

Singh told TechCrunch that AI was built into the company’s platform from the outset rather than added later. “We actually renamed our company and we kind of rewrote our stack to put that fundamentally at the core,” he said.

BusinessNext employs more than 1,300 people across its operations and was last valued at $181 million in 2021, per private market intelligence platform Tracxn. It has raised more than $60 million in external funding and counts Avataar Ventures, Norwest Venture Partners, and Ascent Capital among its existing investors.

The deal comes as established enterprise software vendors face pressure from customers who are questioning whether traditional SaaS tools are worth paying for when AI-native alternatives are emerging. For ServiceNow, the deal builds out its position in banking by partnering with a company focused on AI-driven banking software, as it expands its enterprise software portfolio through acquisitions, investments, and partnerships.

When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.

#ServiceNow #bets #million #Indian #banking #software #specialist #expand #financial #services #push #TechCrunchServiceNow">ServiceNow bets  million on Indian banking software specialist to expand its financial services push | TechCrunch
ServiceNow, the U.S. enterprise software company known for automating workflows like IT service management and HR operations, is betting on an Indian banking software specialist to deepen its push into global financial services.

The company has invested  million in BusinessNext, valuing the 24-year-old Indian firm at 0 million and taking a roughly 5% stake. The deal gives BusinessNext access to ServiceNow’s global sales network as the companies expand their partnership in AI for financial services.







ServiceNow’s investment reflects BusinessNext’s growing profile beyond India. The profitable, Noida-based company, which generated about  million in revenue in its latest financial year, serves more than 70 banks across India, Southeast Asia, the Middle East, and the U.S. Its customers include the Reserve Bank of India, the country’s central bank, and State Bank of India and HDFC Bank, which are India’s largest public- and private-sector lenders, respectively.

About half of BusinessNext’s revenue comes from outside India, with overseas markets expected to drive much of its future growth, founder and CEO Nishant Singh said in an interview.

The company chose ServiceNow over potential financial investors to accelerate its expansion by tapping the U.S. software group’s global reach. Singh told TechCrunch that the partnership would help BusinessNext “borrow” its go-to-marker “machinery” — referring to ServiceNow’s sales infrastructure — in markets where it has a limited presence.

“Think of it as a strategic partnership, which is cemented with funding,” he said.

BusinessNext’s software, Singh said, manages customer-facing banking workflows, while ServiceNow is stronger in workflow automation and back-office systems, a combination the two companies plan to sell jointly to financial institutions.


“India’s financial services sector is at an inflection point — institutions are moving from digital experimentation to full-scale AI-led operations,” Kulmeet Bawa, ServiceNow’s group vice president and managing director for India and SAARC, said. He added that the partnership combines ServiceNow’s enterprise workflow platform with BusinessNext’s banking expertise.

Founded in 2002, BusinessNext — known as CRMNext until 2022 — has spent several years building what Singh calls an “autonomous banking” platform, using AI agents to automate banking workflows while keeping sensitive customer data on private AI infrastructure to meet regulatory and privacy requirements.

Singh told TechCrunch that AI was built into the company’s platform from the outset rather than added later. “We actually renamed our company and we kind of rewrote our stack to put that fundamentally at the core,” he said.







BusinessNext employs more than 1,300 people across its operations and was last valued at 1 million in 2021, per private market intelligence platform Tracxn. It has raised more than  million in external funding and counts Avataar Ventures, Norwest Venture Partners, and Ascent Capital among its existing investors.

The deal comes as established enterprise software vendors face pressure from customers who are questioning whether traditional SaaS tools are worth paying for when AI-native alternatives are emerging. For ServiceNow, the deal builds out its position in banking by partnering with a company focused on AI-driven banking software, as it expands its enterprise software portfolio through acquisitions, investments, and partnerships.
When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.#ServiceNow #bets #million #Indian #banking #software #specialist #expand #financial #services #push #TechCrunchServiceNow

BusinessNext, valuing the 24-year-old Indian firm at $700 million and taking a roughly 5% stake. The deal gives BusinessNext access to ServiceNow’s global sales network as the companies expand their partnership in AI for financial services.

ServiceNow’s investment reflects BusinessNext’s growing profile beyond India. The profitable, Noida-based company, which generated about $32 million in revenue in its latest financial year, serves more than 70 banks across India, Southeast Asia, the Middle East, and the U.S. Its customers include the Reserve Bank of India, the country’s central bank, and State Bank of India and HDFC Bank, which are India’s largest public- and private-sector lenders, respectively.

About half of BusinessNext’s revenue comes from outside India, with overseas markets expected to drive much of its future growth, founder and CEO Nishant Singh said in an interview.

The company chose ServiceNow over potential financial investors to accelerate its expansion by tapping the U.S. software group’s global reach. Singh told TechCrunch that the partnership would help BusinessNext “borrow” its go-to-marker “machinery” — referring to ServiceNow’s sales infrastructure — in markets where it has a limited presence.

“Think of it as a strategic partnership, which is cemented with funding,” he said.

BusinessNext’s software, Singh said, manages customer-facing banking workflows, while ServiceNow is stronger in workflow automation and back-office systems, a combination the two companies plan to sell jointly to financial institutions.

“India’s financial services sector is at an inflection point — institutions are moving from digital experimentation to full-scale AI-led operations,” Kulmeet Bawa, ServiceNow’s group vice president and managing director for India and SAARC, said. He added that the partnership combines ServiceNow’s enterprise workflow platform with BusinessNext’s banking expertise.

Founded in 2002, BusinessNext — known as CRMNext until 2022 — has spent several years building what Singh calls an “autonomous banking” platform, using AI agents to automate banking workflows while keeping sensitive customer data on private AI infrastructure to meet regulatory and privacy requirements.

Singh told TechCrunch that AI was built into the company’s platform from the outset rather than added later. “We actually renamed our company and we kind of rewrote our stack to put that fundamentally at the core,” he said.

BusinessNext employs more than 1,300 people across its operations and was last valued at $181 million in 2021, per private market intelligence platform Tracxn. It has raised more than $60 million in external funding and counts Avataar Ventures, Norwest Venture Partners, and Ascent Capital among its existing investors.

The deal comes as established enterprise software vendors face pressure from customers who are questioning whether traditional SaaS tools are worth paying for when AI-native alternatives are emerging. For ServiceNow, the deal builds out its position in banking by partnering with a company focused on AI-driven banking software, as it expands its enterprise software portfolio through acquisitions, investments, and partnerships.

When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.

#ServiceNow #bets #million #Indian #banking #software #specialist #expand #financial #services #push #TechCrunchServiceNow">ServiceNow bets $40 million on Indian banking software specialist to expand its financial services push | TechCrunch

ServiceNow, the U.S. enterprise software company known for automating workflows like IT service management and HR operations, is betting on an Indian banking software specialist to deepen its push into global financial services.

The company has invested $40 million in BusinessNext, valuing the 24-year-old Indian firm at $700 million and taking a roughly 5% stake. The deal gives BusinessNext access to ServiceNow’s global sales network as the companies expand their partnership in AI for financial services.

ServiceNow’s investment reflects BusinessNext’s growing profile beyond India. The profitable, Noida-based company, which generated about $32 million in revenue in its latest financial year, serves more than 70 banks across India, Southeast Asia, the Middle East, and the U.S. Its customers include the Reserve Bank of India, the country’s central bank, and State Bank of India and HDFC Bank, which are India’s largest public- and private-sector lenders, respectively.

About half of BusinessNext’s revenue comes from outside India, with overseas markets expected to drive much of its future growth, founder and CEO Nishant Singh said in an interview.

The company chose ServiceNow over potential financial investors to accelerate its expansion by tapping the U.S. software group’s global reach. Singh told TechCrunch that the partnership would help BusinessNext “borrow” its go-to-marker “machinery” — referring to ServiceNow’s sales infrastructure — in markets where it has a limited presence.

“Think of it as a strategic partnership, which is cemented with funding,” he said.

BusinessNext’s software, Singh said, manages customer-facing banking workflows, while ServiceNow is stronger in workflow automation and back-office systems, a combination the two companies plan to sell jointly to financial institutions.

“India’s financial services sector is at an inflection point — institutions are moving from digital experimentation to full-scale AI-led operations,” Kulmeet Bawa, ServiceNow’s group vice president and managing director for India and SAARC, said. He added that the partnership combines ServiceNow’s enterprise workflow platform with BusinessNext’s banking expertise.

Founded in 2002, BusinessNext — known as CRMNext until 2022 — has spent several years building what Singh calls an “autonomous banking” platform, using AI agents to automate banking workflows while keeping sensitive customer data on private AI infrastructure to meet regulatory and privacy requirements.

Singh told TechCrunch that AI was built into the company’s platform from the outset rather than added later. “We actually renamed our company and we kind of rewrote our stack to put that fundamentally at the core,” he said.

BusinessNext employs more than 1,300 people across its operations and was last valued at $181 million in 2021, per private market intelligence platform Tracxn. It has raised more than $60 million in external funding and counts Avataar Ventures, Norwest Venture Partners, and Ascent Capital among its existing investors.

The deal comes as established enterprise software vendors face pressure from customers who are questioning whether traditional SaaS tools are worth paying for when AI-native alternatives are emerging. For ServiceNow, the deal builds out its position in banking by partnering with a company focused on AI-driven banking software, as it expands its enterprise software portfolio through acquisitions, investments, and partnerships.

When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.

#ServiceNow #bets #million #Indian #banking #software #specialist #expand #financial #services #push #TechCrunchServiceNow

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