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Elon Musk’s Neuralink closes a 0M Series E | TechCrunch

Elon Musk’s Neuralink closes a $650M Series E | TechCrunch

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Elon Musk’s brain computer interface startup Neuralink closed a $650 million funding round, the company announced in a blog post on Monday. The Series E fundraise included investors such as ARK Invest, Founders Fund, Sequoia Capital, and Thrive Capital, among others.

Neuralink last raised a $280 million Series D funding round in 2023, with an additional $43 million tranche added months later. Since then, Neuralink’s brain chip technology has made some significant leaps.

The company says it has now conducted more human clinical trials, implanting its brain chips in five individuals with severe paralysis. In May, Neuralink received breakthrough device designation from the U.S. Food and Drug Administration, a program intended to speed up development, assessment, and review processes for experimental technologies.

Semafor reported last week that this latest deal values Neuralink at around $9 billion pre-money.

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Waymo says robotaxi service has resumed after it made “temporary adjustments” in San Francisco amidst a power outage that appears to have affected around 7,000 PG&E customers in the city.

According to a screenshot posted on social media, Waymo told SF customers that service was “temporarily paused” and that “freeway routes are unavailable.”

When TechCrunch reached out to the Alphabet-owned company for comment, a spokesperson said in a statement, “We are making temporary adjustments to our service while we monitor local conditions. We know riders depend on us, and we will return to normal operations as soon as possible.”

Following the initial publication of this article, a Waymo spokesperson added that the company “decided to pause service for approx. one hour to assess the scale of the power outage affecting a large portion of San Francisco and coordinate with local officials.”

Power outages have affected Waymo service in the past, for example when a number of Waymo vehicles stalled on city streets during a blackout in December, and when a similar incident paralyzed traffic during a Golden Gate Bridge fireworks show on the Fourth of July.

As a result, San Francisco Mayor Daniel Lurie has called for tougher state regulations to “adequately address how autonomous vehicles operate during major incidents, planned or not.”

This post has been updated with additional comment from Waymo reflecting that service has resumed.

#Waymo #San #Francisco #service #resumed #onehour #pause #TechCrunchWaymo">Waymo says San Francisco service has resumed after one-hour pause | TechCrunch Waymo says robotaxi service has resumed after it made “temporary adjustments” in San Francisco amidst a power outage that appears to have affected around 7,000 PG&E customers in the city. According to a screenshot posted on social media, Waymo told SF customers that service was “temporarily paused” and that “freeway routes are unavailable.” When TechCrunch reached out to the Alphabet-owned company for comment, a spokesperson said in a statement, “We are making temporary adjustments to our service while we monitor local conditions. We know riders depend on us, and we will return to normal operations as soon as possible.” Following the initial publication of this article, a Waymo spokesperson added that the company “decided to pause service for approx. one hour to assess the scale of the power outage affecting a large portion of San Francisco and coordinate with local officials.” Power outages have affected Waymo service in the past, for example when a number of Waymo vehicles stalled on city streets during a blackout in December, and when a similar incident paralyzed traffic during a Golden Gate Bridge fireworks show on the Fourth of July. As a result, San Francisco Mayor Daniel Lurie has called for tougher state regulations to “adequately address how autonomous vehicles operate during major incidents, planned or not.” This post has been updated with additional comment from Waymo reflecting that service has resumed. #Waymo #San #Francisco #service #resumed #onehour #pause #TechCrunchWaymo

affected around 7,000 PG&E customers in the city.

According to a screenshot posted on social media, Waymo told SF customers that service was “temporarily paused” and that “freeway routes are unavailable.”

When TechCrunch reached out to the Alphabet-owned company for comment, a spokesperson said in a statement, “We are making temporary adjustments to our service while we monitor local conditions. We know riders depend on us, and we will return to normal operations as soon as possible.”

Following the initial publication of this article, a Waymo spokesperson added that the company “decided to pause service for approx. one hour to assess the scale of the power outage affecting a large portion of San Francisco and coordinate with local officials.”

Power outages have affected Waymo service in the past, for example when a number of Waymo vehicles stalled on city streets during a blackout in December, and when a similar incident paralyzed traffic during a Golden Gate Bridge fireworks show on the Fourth of July.

As a result, San Francisco Mayor Daniel Lurie has called for tougher state regulations to “adequately address how autonomous vehicles operate during major incidents, planned or not.”

This post has been updated with additional comment from Waymo reflecting that service has resumed.

#Waymo #San #Francisco #service #resumed #onehour #pause #TechCrunchWaymo">Waymo says San Francisco service has resumed after one-hour pause | TechCrunch

Waymo says robotaxi service has resumed after it made “temporary adjustments” in San Francisco amidst a power outage that appears to have affected around 7,000 PG&E customers in the city.

According to a screenshot posted on social media, Waymo told SF customers that service was “temporarily paused” and that “freeway routes are unavailable.”

When TechCrunch reached out to the Alphabet-owned company for comment, a spokesperson said in a statement, “We are making temporary adjustments to our service while we monitor local conditions. We know riders depend on us, and we will return to normal operations as soon as possible.”

Following the initial publication of this article, a Waymo spokesperson added that the company “decided to pause service for approx. one hour to assess the scale of the power outage affecting a large portion of San Francisco and coordinate with local officials.”

Power outages have affected Waymo service in the past, for example when a number of Waymo vehicles stalled on city streets during a blackout in December, and when a similar incident paralyzed traffic during a Golden Gate Bridge fireworks show on the Fourth of July.

As a result, San Francisco Mayor Daniel Lurie has called for tougher state regulations to “adequately address how autonomous vehicles operate during major incidents, planned or not.”

This post has been updated with additional comment from Waymo reflecting that service has resumed.

#Waymo #San #Francisco #service #resumed #onehour #pause #TechCrunchWaymo
announced a limited-time opportunity for eligible Pixel users to purchase Pixel Care+ even after the usual enrollment period. The company normally allows users to add the protection plan within 60 days of buying a new Pixel phone. Google has reopened Pixel Care+ enrollment for a limited time, but only for US customers. Your phone must pass Google’s condition check before enrollment.

The company requires that the phone work properly and not be physically damaged. You can sign up until August 2, 2026. Compatible phones are: Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9a, Pixel 10, Pixel 10 Pro, Pixel 10 Pro XL, and Pixel 10a. The offer does not cover the Pixel 9 Pro Fold, Pixel 10 Pro Fold, Pixel 8 series, older Pixel devices, or Pixel Watch.

What Does Pixel Care+ Offer?

Google Reopens Pixel Care+ for Older Pixel Phones With Condition Google has announced a limited-time opportunity for eligible Pixel users to purchase Pixel Care+ even after the usual enrollment period. The company normally allows users to add the protection plan within 60 days of buying a new Pixel phone. Google has reopened Pixel Care+ enrollment for a limited time, but only for US customers. Your phone must pass Google’s condition check before enrollment. The company requires that the phone work properly and not be physically damaged. You can sign up until August 2, 2026. Compatible phones are: Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9a, Pixel 10, Pixel 10 Pro, Pixel 10 Pro XL, and Pixel 10a. The offer does not cover the Pixel 9 Pro Fold, Pixel 10 Pro Fold, Pixel 8 series, older Pixel devices, or Pixel Watch. What Does Pixel Care+ Offer? Pixel Care+ offers protection beyond Google’s standard warranty. It covers accidental damage, hardware failures, and eligible repairs. Google does not charge for eligible front screen, back glass, or battery replacements. The plan also includes next-day replacement and priority support from Pixel experts. Users can add Loss and Theft Protection with a higher-tier plan. Google allows up to two loss-or-theft claims each year. Pricing starts at per month and goes up to per month, while two-year plans cost 9 to 9. There are a few conditions you must meet before you can purchase Pixel Care+. Google requires your phone to pass a detailed condition inspection. The device cannot have cracked glass, liquid damage, charging issues, faulty buttons, or a swollen battery. Other accidental repairs still include a service fee. Loss and Theft claims require a deductible between and . Google does not provide this feature in New York. You must enroll before August 2, 2026. #Google #Reopens #Pixel #Care #Older #Pixel #Phones #ConditionGoogle Pixel

Pixel Care+ offers protection beyond Google’s standard warranty. It covers accidental damage, hardware failures, and eligible repairs. Google does not charge for eligible front screen, back glass, or battery replacements. The plan also includes next-day replacement and priority support from Pixel experts. Users can add Loss and Theft Protection with a higher-tier plan. Google allows up to two loss-or-theft claims each year. Pricing starts at $8 per month and goes up to $15 per month, while two-year plans cost $159 to $279.

There are a few conditions you must meet before you can purchase Pixel Care+. Google requires your phone to pass a detailed condition inspection. The device cannot have cracked glass, liquid damage, charging issues, faulty buttons, or a swollen battery. Other accidental repairs still include a $99 service fee. Loss and Theft claims require a deductible between $79 and $99. Google does not provide this feature in New York. You must enroll before August 2, 2026.

#Google #Reopens #Pixel #Care #Older #Pixel #Phones #ConditionGoogle Pixel">Google Reopens Pixel Care+ for Older Pixel Phones With Condition Google has announced a limited-time opportunity for eligible Pixel users to purchase Pixel Care+ even after the usual enrollment period. The company normally allows users to add the protection plan within 60 days of buying a new Pixel phone. Google has reopened Pixel Care+ enrollment for a limited time, but only for US customers. Your phone must pass Google’s condition check before enrollment. The company requires that the phone work properly and not be physically damaged. You can sign up until August 2, 2026. Compatible phones are: Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9a, Pixel 10, Pixel 10 Pro, Pixel 10 Pro XL, and Pixel 10a. The offer does not cover the Pixel 9 Pro Fold, Pixel 10 Pro Fold, Pixel 8 series, older Pixel devices, or Pixel Watch. What Does Pixel Care+ Offer? Pixel Care+ offers protection beyond Google’s standard warranty. It covers accidental damage, hardware failures, and eligible repairs. Google does not charge for eligible front screen, back glass, or battery replacements. The plan also includes next-day replacement and priority support from Pixel experts. Users can add Loss and Theft Protection with a higher-tier plan. Google allows up to two loss-or-theft claims each year. Pricing starts at per month and goes up to per month, while two-year plans cost 9 to 9. There are a few conditions you must meet before you can purchase Pixel Care+. Google requires your phone to pass a detailed condition inspection. The device cannot have cracked glass, liquid damage, charging issues, faulty buttons, or a swollen battery. Other accidental repairs still include a service fee. Loss and Theft claims require a deductible between and . Google does not provide this feature in New York. You must enroll before August 2, 2026. #Google #Reopens #Pixel #Care #Older #Pixel #Phones #ConditionGoogle Pixel

a limited-time opportunity for eligible Pixel users to purchase Pixel Care+ even after the usual enrollment period. The company normally allows users to add the protection plan within 60 days of buying a new Pixel phone. Google has reopened Pixel Care+ enrollment for a limited time, but only for US customers. Your phone must pass Google’s condition check before enrollment.

The company requires that the phone work properly and not be physically damaged. You can sign up until August 2, 2026. Compatible phones are: Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9a, Pixel 10, Pixel 10 Pro, Pixel 10 Pro XL, and Pixel 10a. The offer does not cover the Pixel 9 Pro Fold, Pixel 10 Pro Fold, Pixel 8 series, older Pixel devices, or Pixel Watch.

What Does Pixel Care+ Offer?

Google Reopens Pixel Care+ for Older Pixel Phones With Condition Google has announced a limited-time opportunity for eligible Pixel users to purchase Pixel Care+ even after the usual enrollment period. The company normally allows users to add the protection plan within 60 days of buying a new Pixel phone. Google has reopened Pixel Care+ enrollment for a limited time, but only for US customers. Your phone must pass Google’s condition check before enrollment. The company requires that the phone work properly and not be physically damaged. You can sign up until August 2, 2026. Compatible phones are: Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9a, Pixel 10, Pixel 10 Pro, Pixel 10 Pro XL, and Pixel 10a. The offer does not cover the Pixel 9 Pro Fold, Pixel 10 Pro Fold, Pixel 8 series, older Pixel devices, or Pixel Watch. What Does Pixel Care+ Offer? Pixel Care+ offers protection beyond Google’s standard warranty. It covers accidental damage, hardware failures, and eligible repairs. Google does not charge for eligible front screen, back glass, or battery replacements. The plan also includes next-day replacement and priority support from Pixel experts. Users can add Loss and Theft Protection with a higher-tier plan. Google allows up to two loss-or-theft claims each year. Pricing starts at per month and goes up to per month, while two-year plans cost 9 to 9. There are a few conditions you must meet before you can purchase Pixel Care+. Google requires your phone to pass a detailed condition inspection. The device cannot have cracked glass, liquid damage, charging issues, faulty buttons, or a swollen battery. Other accidental repairs still include a service fee. Loss and Theft claims require a deductible between and . Google does not provide this feature in New York. You must enroll before August 2, 2026. #Google #Reopens #Pixel #Care #Older #Pixel #Phones #ConditionGoogle Pixel

Pixel Care+ offers protection beyond Google’s standard warranty. It covers accidental damage, hardware failures, and eligible repairs. Google does not charge for eligible front screen, back glass, or battery replacements. The plan also includes next-day replacement and priority support from Pixel experts. Users can add Loss and Theft Protection with a higher-tier plan. Google allows up to two loss-or-theft claims each year. Pricing starts at $8 per month and goes up to $15 per month, while two-year plans cost $159 to $279.

There are a few conditions you must meet before you can purchase Pixel Care+. Google requires your phone to pass a detailed condition inspection. The device cannot have cracked glass, liquid damage, charging issues, faulty buttons, or a swollen battery. Other accidental repairs still include a $99 service fee. Loss and Theft claims require a deductible between $79 and $99. Google does not provide this feature in New York. You must enroll before August 2, 2026.

#Google #Reopens #Pixel #Care #Older #Pixel #Phones #ConditionGoogle Pixel">Google Reopens Pixel Care+ for Older Pixel Phones With Condition

Google has announced a limited-time opportunity for eligible Pixel users to purchase Pixel Care+ even after the usual enrollment period. The company normally allows users to add the protection plan within 60 days of buying a new Pixel phone. Google has reopened Pixel Care+ enrollment for a limited time, but only for US customers. Your phone must pass Google’s condition check before enrollment.

The company requires that the phone work properly and not be physically damaged. You can sign up until August 2, 2026. Compatible phones are: Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9a, Pixel 10, Pixel 10 Pro, Pixel 10 Pro XL, and Pixel 10a. The offer does not cover the Pixel 9 Pro Fold, Pixel 10 Pro Fold, Pixel 8 series, older Pixel devices, or Pixel Watch.

What Does Pixel Care+ Offer?

Google Reopens Pixel Care+ for Older Pixel Phones With Condition Google has announced a limited-time opportunity for eligible Pixel users to purchase Pixel Care+ even after the usual enrollment period. The company normally allows users to add the protection plan within 60 days of buying a new Pixel phone. Google has reopened Pixel Care+ enrollment for a limited time, but only for US customers. Your phone must pass Google’s condition check before enrollment. The company requires that the phone work properly and not be physically damaged. You can sign up until August 2, 2026. Compatible phones are: Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9a, Pixel 10, Pixel 10 Pro, Pixel 10 Pro XL, and Pixel 10a. The offer does not cover the Pixel 9 Pro Fold, Pixel 10 Pro Fold, Pixel 8 series, older Pixel devices, or Pixel Watch. What Does Pixel Care+ Offer? Pixel Care+ offers protection beyond Google’s standard warranty. It covers accidental damage, hardware failures, and eligible repairs. Google does not charge for eligible front screen, back glass, or battery replacements. The plan also includes next-day replacement and priority support from Pixel experts. Users can add Loss and Theft Protection with a higher-tier plan. Google allows up to two loss-or-theft claims each year. Pricing starts at per month and goes up to per month, while two-year plans cost 9 to 9. There are a few conditions you must meet before you can purchase Pixel Care+. Google requires your phone to pass a detailed condition inspection. The device cannot have cracked glass, liquid damage, charging issues, faulty buttons, or a swollen battery. Other accidental repairs still include a service fee. Loss and Theft claims require a deductible between and . Google does not provide this feature in New York. You must enroll before August 2, 2026. #Google #Reopens #Pixel #Care #Older #Pixel #Phones #ConditionGoogle Pixel

Pixel Care+ offers protection beyond Google’s standard warranty. It covers accidental damage, hardware failures, and eligible repairs. Google does not charge for eligible front screen, back glass, or battery replacements. The plan also includes next-day replacement and priority support from Pixel experts. Users can add Loss and Theft Protection with a higher-tier plan. Google allows up to two loss-or-theft claims each year. Pricing starts at $8 per month and goes up to $15 per month, while two-year plans cost $159 to $279.

There are a few conditions you must meet before you can purchase Pixel Care+. Google requires your phone to pass a detailed condition inspection. The device cannot have cracked glass, liquid damage, charging issues, faulty buttons, or a swollen battery. Other accidental repairs still include a $99 service fee. Loss and Theft claims require a deductible between $79 and $99. Google does not provide this feature in New York. You must enroll before August 2, 2026.

#Google #Reopens #Pixel #Care #Older #Pixel #Phones #ConditionGoogle Pixel

Most of us sense we’re in an affordability crisis these days. If you’re like me, you’re helpless and complacent at the checkstand even when it feels like you’re being mugged. But being billed for billions—or even trillions—more than you owe on web hosting would snap anyone out of their affordability daze.

Amazon Web Services users around the world have noticed one such glitch:

Bharath, an X user based in India, showed off what looks like a $1,499,659,180,107 cost statement and writes, “my soul left my body.” That statement says Bharath’s total is up by 744,728,201,771% this month, which means, by my math, the previous month’s bill was about $200.

According to the Guardian, a marketer named  Dan Harvey, working for an educational nonprofit in the U.K. said he “almost had a heart attack” after seeing a bill climb from 43 cents last month to $7.8 billion this month—and the month wasn’t even over. Harvey added to the Guardian that he had to get on the phone with tech support and “have a real dig around,” to get to the bottom of things. Amazon did not apparently return the Guardian’s request for comment.

This has been resolved, according to Amazon, which writes that on July 16 and 17, “customers received erroneous budget and cost anomaly detection alerts, and saw inflated estimated cost and usage data in the Billing and Cost Management Console and the Cost and Usage Reports.” The amounts are “inaccurate” and “did not affect customer invoices,” Amazon writes, but everything has apparently been restored to normal.

An update Saturday on the AWS service health dashboard lays out what happened. Apparently on July 16, a faulty “configuration change” in the AWS billing system was implemented. “This system relies on unit conversion data to calculate line item charges,” AWS writes, but the change “caused updates to the unit conversion data to fail, resulting in inflated line item costs, which propagated to the Billing and Cost Management console and triggered the budget and cost anomaly alerts.”

Logs on the health dashboard show AWS trying to roll out a solution for about two days before marking the issue as fully resolved.

#Soul #Left #Body #Amazon #Accidentally #Bills #Users #Billions #Times #Oweaffordability crisis,AWS,billing">‘My Soul Left My Body’: Amazon Accidentally Bills Users Billions of Times What They Owe Most of us sense we’re in an affordability crisis these days. If you’re like me, you’re helpless and complacent at the checkstand even when it feels like you’re being mugged. But being billed for billions—or even trillions—more than you owe on web hosting would snap anyone out of their affordability daze. Amazon Web Services users around the world have noticed one such glitch: I just saw .5 trillion on my AWS bill and my soul left my body https://t.co/EgfQKJTHVl pic.twitter.com/L0gXYbDio7 — Bharath (@Bharath_uwu) July 17, 2026 Bharath, an X user based in India, showed off what looks like a ,499,659,180,107 cost statement and writes, “my soul left my body.” That statement says Bharath’s total is up by 744,728,201,771% this month, which means, by my math, the previous month’s bill was about 0. According to the Guardian, a marketer named  Dan Harvey, working for an educational nonprofit in the U.K. said he “almost had a heart attack” after seeing a bill climb from 43 cents last month to .8 billion this month—and the month wasn’t even over. Harvey added to the Guardian that he had to get on the phone with tech support and “have a real dig around,” to get to the bottom of things. Amazon did not apparently return the Guardian’s request for comment. This has been resolved, according to Amazon, which writes that on July 16 and 17, “customers received erroneous budget and cost anomaly detection alerts, and saw inflated estimated cost and usage data in the Billing and Cost Management Console and the Cost and Usage Reports.” The amounts are “inaccurate” and “did not affect customer invoices,” Amazon writes, but everything has apparently been restored to normal. An update Saturday on the AWS service health dashboard lays out what happened. Apparently on July 16, a faulty “configuration change” in the AWS billing system was implemented. “This system relies on unit conversion data to calculate line item charges,” AWS writes, but the change “caused updates to the unit conversion data to fail, resulting in inflated line item costs, which propagated to the Billing and Cost Management console and triggered the budget and cost anomaly alerts.” Logs on the health dashboard show AWS trying to roll out a solution for about two days before marking the issue as fully resolved. #Soul #Left #Body #Amazon #Accidentally #Bills #Users #Billions #Times #Oweaffordability crisis,AWS,billing

Bharath, an X user based in India, showed off what looks like a $1,499,659,180,107 cost statement and writes, “my soul left my body.” That statement says Bharath’s total is up by 744,728,201,771% this month, which means, by my math, the previous month’s bill was about $200.

According to the Guardian, a marketer named  Dan Harvey, working for an educational nonprofit in the U.K. said he “almost had a heart attack” after seeing a bill climb from 43 cents last month to $7.8 billion this month—and the month wasn’t even over. Harvey added to the Guardian that he had to get on the phone with tech support and “have a real dig around,” to get to the bottom of things. Amazon did not apparently return the Guardian’s request for comment.

This has been resolved, according to Amazon, which writes that on July 16 and 17, “customers received erroneous budget and cost anomaly detection alerts, and saw inflated estimated cost and usage data in the Billing and Cost Management Console and the Cost and Usage Reports.” The amounts are “inaccurate” and “did not affect customer invoices,” Amazon writes, but everything has apparently been restored to normal.

An update Saturday on the AWS service health dashboard lays out what happened. Apparently on July 16, a faulty “configuration change” in the AWS billing system was implemented. “This system relies on unit conversion data to calculate line item charges,” AWS writes, but the change “caused updates to the unit conversion data to fail, resulting in inflated line item costs, which propagated to the Billing and Cost Management console and triggered the budget and cost anomaly alerts.”

Logs on the health dashboard show AWS trying to roll out a solution for about two days before marking the issue as fully resolved.

#Soul #Left #Body #Amazon #Accidentally #Bills #Users #Billions #Times #Oweaffordability crisis,AWS,billing">‘My Soul Left My Body’: Amazon Accidentally Bills Users Billions of Times What They Owe‘My Soul Left My Body’: Amazon Accidentally Bills Users Billions of Times What They Owe Most of us sense we’re in an affordability crisis these days. If you’re like me, you’re helpless and complacent at the checkstand even when it feels like you’re being mugged. But being billed for billions—or even trillions—more than you owe on web hosting would snap anyone out of their affordability daze. Amazon Web Services users around the world have noticed one such glitch: I just saw $1.5 trillion on my AWS bill and my soul left my body https://t.co/EgfQKJTHVl pic.twitter.com/L0gXYbDio7 — Bharath (@Bharath_uwu) July 17, 2026 Bharath, an X user based in India, showed off what looks like a $1,499,659,180,107 cost statement and writes, “my soul left my body.” That statement says Bharath’s total is up by 744,728,201,771% this month, which means, by my math, the previous month’s bill was about $200. According to the Guardian, a marketer named  Dan Harvey, working for an educational nonprofit in the U.K. said he “almost had a heart attack” after seeing a bill climb from 43 cents last month to $7.8 billion this month—and the month wasn’t even over. Harvey added to the Guardian that he had to get on the phone with tech support and “have a real dig around,” to get to the bottom of things. Amazon did not apparently return the Guardian’s request for comment. This has been resolved, according to Amazon, which writes that on July 16 and 17, “customers received erroneous budget and cost anomaly detection alerts, and saw inflated estimated cost and usage data in the Billing and Cost Management Console and the Cost and Usage Reports.” The amounts are “inaccurate” and “did not affect customer invoices,” Amazon writes, but everything has apparently been restored to normal. An update Saturday on the AWS service health dashboard lays out what happened. Apparently on July 16, a faulty “configuration change” in the AWS billing system was implemented. “This system relies on unit conversion data to calculate line item charges,” AWS writes, but the change “caused updates to the unit conversion data to fail, resulting in inflated line item costs, which propagated to the Billing and Cost Management console and triggered the budget and cost anomaly alerts.” Logs on the health dashboard show AWS trying to roll out a solution for about two days before marking the issue as fully resolved. #Soul #Left #Body #Amazon #Accidentally #Bills #Users #Billions #Times #Oweaffordability crisis,AWS,billing

Most of us sense we’re in an affordability crisis these days. If you’re like me, you’re helpless and complacent at the checkstand even when it feels like you’re being mugged. But being billed for billions—or even trillions—more than you owe on web hosting would snap anyone out of their affordability daze.

Amazon Web Services users around the world have noticed one such glitch:

Bharath, an X user based in India, showed off what looks like a $1,499,659,180,107 cost statement and writes, “my soul left my body.” That statement says Bharath’s total is up by 744,728,201,771% this month, which means, by my math, the previous month’s bill was about $200.

According to the Guardian, a marketer named  Dan Harvey, working for an educational nonprofit in the U.K. said he “almost had a heart attack” after seeing a bill climb from 43 cents last month to $7.8 billion this month—and the month wasn’t even over. Harvey added to the Guardian that he had to get on the phone with tech support and “have a real dig around,” to get to the bottom of things. Amazon did not apparently return the Guardian’s request for comment.

This has been resolved, according to Amazon, which writes that on July 16 and 17, “customers received erroneous budget and cost anomaly detection alerts, and saw inflated estimated cost and usage data in the Billing and Cost Management Console and the Cost and Usage Reports.” The amounts are “inaccurate” and “did not affect customer invoices,” Amazon writes, but everything has apparently been restored to normal.

An update Saturday on the AWS service health dashboard lays out what happened. Apparently on July 16, a faulty “configuration change” in the AWS billing system was implemented. “This system relies on unit conversion data to calculate line item charges,” AWS writes, but the change “caused updates to the unit conversion data to fail, resulting in inflated line item costs, which propagated to the Billing and Cost Management console and triggered the budget and cost anomaly alerts.”

Logs on the health dashboard show AWS trying to roll out a solution for about two days before marking the issue as fully resolved.

#Soul #Left #Body #Amazon #Accidentally #Bills #Users #Billions #Times #Oweaffordability crisis,AWS,billing

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