Bengaluru-based Pronto is helping to bring India’s largely informal domestic help market online. As daily bookings climb and its city footprint expands, investors are opening their wallets.
The startup said Tuesday that it raised a $25 million Series B round led by Epiq Capital, valuing the nine-month-old company at $100 million. That’s more than double its $45 million valuation in August 2025 and over eight times the $12.5 million level when it emerged from stealth in May. Existing investors Glade Brook Capital, General Catalyst, and Bain Capital Ventures also participated, bringing total funding to around $40 million.
Pronto offers quick, structured services for everyday chores — from mopping to utensil cleaning — promising trained, background-verified professionals on demand.
The startup says it can dispatch workers within about 10 minutes in several of its micromarkets (servicable locations within cities it operates), positioning the service closer to quick commerce than traditional home services. Each worker — whom the company calls a “Pro” — undergoes in-person training and background verification before taking bookings and is assigned structured shifts intended to provide more predictable income than the informal arrangements common in the sector.
Pronto is now handling 18,000 bookings a day, up sharply from roughly 1,000 daily bookings last year, founder Anjali Sardana (pictured above, center) said in an interview. The median time between a customer’s first and second booking is just two days, she added, with the platform’s top 10% of users placing nine or more orders a month. Sardana said the startup is targeting 70,000 daily bookings by June.
The startup has also moved quickly to widen its geographic footprint, expanding from one city to 10 — including Delhi NCR, Bengaluru, and Mumbai — and from five to more than 150 micromarkets in the past seven months, Sardana said. Still, the bulk of activity remains concentrated in a handful of markets, with the National Capital Region, which includes cities surrounding New Delhi, accounting for about half of total bookings.
Sardana said Pronto has barely begun to tap India’s predominantly offline domestic services market, where most hiring still happens through informal networks. “I still believe that 99.99% of this market is completely offline,” she told TechCrunch. “In aggregate, less than 100,000 people are using a service like this per day, while tens of millions of households rely on offline arrangements.”
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Market research backs that up. The overall home services sector, according to a Redseer Strategy Consultants report, was valued at around ₹5,100 to ₹5,210 billion (about $56 billion to $57 billion) in FY 2025. Yet, online penetration stood at less than 1% of net transaction value, highlighting how deeply entrenched word-of-mouth channels remain. But the online segment — currently small — is projected to grow at an 18% to 22% compound annual rate through FY 2030, as rising incomes, urbanization, and demand for reliability and convenience push more households to try digital platforms.
Building the workforce
Pronto currently works with 4,500 active professionals on its platform, around 99% of whom are women, Sardana said. Workers who complete roughly 20 days of shifts a month earn a median of ₹23,000 to ₹25,000 (around $251 to $273), she added. Monthly worker retention is above 70%. Even so, demand continues to outpace the onboarding of new workers, with bookings growing about 20% week over week, the founder said.
Pronto’s unit economics are still evolving as it expands into newer markets. Sardana said the company is seeing “very positive green shoots” in its oldest micromarkets in Gurugram, where contribution margins have turned positive, though newer markets remain in investment mode.
Sardana told TechCrunch that Pronto has burned about $8 million to date and now has roughly two years of runway following the latest fundraise.
Pronto plans to deploy the fresh capital primarily toward onboarding more professionals, deepening its presence in existing markets, and expanding into new cities, Sardana said. It is also piloting new offerings such as cooking, car washing, and dog walking and is exploring additional categories, including salon services. For now, however, core tasks — including sweeping, mopping, and utensil cleaning — remain the platform’s most-used services.
The startup operates with a core team of about 60 employees, including roughly 15 to 16 across engineering, product, and design, while marketing remains lean with a small brand and performance team, Sardana said.
The competition
Pronto is operating in an increasingly heated segment of India’s home services market, alongside rivals such as Snabbit and publicly listed Urban Company. Snabbit raised $30 million in late October at a $180 million valuation — more than doubling in five months — and reported about 830,000 orders in February, up from roughly 500,000 in December. Urban Company, meanwhile, said its platform crossed 50,000 daily bookings in February.
Sensor Tower data reviewed by TechCrunch suggests Pronto’s daily active users grew about 37% to roughly 101,000 between late January and late February, compared with about 30% growth for Snabbit to around 93,000 daily users over the same period.
Sardana said Pronto remains focused on service quality as competition heats up. “At the end of the day, customers will come to the platform that provides the highest quality service,” she said.
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![Sam Altman’s project World looks to scale its human verification empire. First stop: Tinder. | TechCrunch
At a trendy venue near the San Francisco pier, Sam Altman’s verification project World celebrated its next evolution and rapid expansion of its ambitions. And it’s starting with Tinder.
Tools for Humanity (TFH), the company behind the World project, announced Friday plans to integrate its verification tech into dating apps, event and concert ticketing systems, business organizations, email, and other arenas of public life.
“The world is getting close to very powerful AI, and this is doing a lot of wonderful things,” said Altman, speaking before a packed crowd at The Midway. “We are also heading to a world now where there’s going to be more stuff generated by AI than by humans,” he added. “I’m sure many of you [have had moments] where you’re like, ‘Am I interacting with an AI or a person, or how much of each, and how do I know?”
World (formerly Worldcoin) distinguishes itself from many of its ID verification peers by offering the ability to verify that a real, living human is using a digital service while still protecting that person’s anonymity. There is some complex cryptographic alchemy behind this (something called “zero-knowledge proof-based authentication”). The upshot: The company is creating what it calls “proof of human” tools, which are mechanisms that can verify human activity in a world rife with AI agents and bots.
Its chief tool for verification is a spherical digital reader called the Orb that scans a user’s eyes, converting their iris into a unique and anonymous cryptographic identifier (known as a verified World ID). This can then be used to access World’s services, although users can also access World’s app without one.
Altman kept his remarks brief on Friday (TFH’s co-founder and CEO, Alex Blania, was absent due to a last-minute hand surgery, Altman said). He then turned much of the presentation over to World’s chief product officer, Tiago Sada, and his team.
Sada explained that World was launching the newest version of its app (the last version was launched at an event in December), along with a plethora of new integrations for its technology.
World has been preparing, for some time, to deploy a verification service for dating apps — most notably, Tinder. Last year, Tinder launched a World ID pilot program in Japan. That pilot was apparently a success because World announced that Tinder would be launching its verification integration in global markets —including the U.S. The program integrates a World ID emblem into the profiles of users who have gone through its verification processes, thus authenticating them as a real person.
Image Credits:World
World is also courting the entertainment industry by launching a new feature called Concert Kit, where musical artists can reserve a certain number of concert tickets for World ID-verified humans. This is designed to ensure that fans are safe from scalpers who often use automated ticket-buying bots to scarf up seats. Concert Kit is compatible with major ticketing systems, including Ticketmaster and Eventbrite, and the company is promoting it via partnerships with 30 Seconds to Mars and Bruno Mars — both of whom plan to use it for their upcoming tours.
The event was full of many other announcements, including some aimed at businesses. A Zoom/World ID verification integration seeks to battle a supposed deepfake threat to business calls, and a Docusign partnership is designed to ensure signatures come from authentic users.
The company is also working on a number of features in anticipation of the Wild West of the agentic web, including one called “agent delegation,” in which a person can delegate their World ID to an agent to carry out online activities on their behalf. A partnership with authentication firm Okta has also created a system (currently in beta) that verifies that an agent is acting on behalf of a human. The system is set up so that a World ID can be tied to a specific agent and then, when the agent goes out into the web to operate on that person’s behalf, websites will know a verified person is behind the behavior, said Okta’s chief product officer, Gareth Davies, at the event.
So far, it’s been difficult for World to scale, due largely to the verification process itself. For much of the company’s history, to get its gold standard, you had to travel to one of its offices and have your eyeballs scanned by an Orb — a fairly inconvenient (not to mention weird) experience.
Image Credits:World
However, World has continually made moves to increase the ease and incentive structure for verification. In the past, it offered its crypto asset, Worldcoin, to some members who signed up and has distributed its Orbs into big retail chains so that users can verify themselves while they’re out shopping or getting a coffee. Now the company is announcing that it is significantly expanding its Orb saturation in New York, Los Angeles, and San Francisco. The company also promoted a service where interested users could have World bring an Orb to their location for remote verification.
In a conversation with TechCrunch, Sada also shared that World has attempted to solve the scaling problem by creating different tiers of verification. The highest tier is Orb verification, but below that, World has previously offered a mid-level tier, which uses an anonymized scan of an official government ID via the card’s NFC chip.
The company also introduced a low-level tier, or what Sada called “low friction”— meaning low effort, I guess, but also “low security” — which involves merely taking a selfie.
Selfie Check, which Sada’s team presented during the event, is designed to maintain user privacy.
“Selfie is private by design,” said Daniel Shorr, one of TFH’s executives, during the presentation. “That means that we maximize the local processing that’s happening on your device, on your phone, which means that your images are yours.”
Selfie verification obviously isn’t new, and fraudsters have long managed to spoof it. “Obviously, we do our best, and it’s like one of the best systems that you’ll see for this. But it has limits,” Sada told TechCrunch. Developers looking to integrate World’s services can choose from the three different verification tiers depending on the level of security that’s important to them, he noted.
#Sam #Altmans #project #World #scale #human #verification #empire #stop #Tinder #TechCrunchDocuSign,sam altman,Tinder,World,Worldcoin,zoom Sam Altman’s project World looks to scale its human verification empire. First stop: Tinder. | TechCrunch
At a trendy venue near the San Francisco pier, Sam Altman’s verification project World celebrated its next evolution and rapid expansion of its ambitions. And it’s starting with Tinder.
Tools for Humanity (TFH), the company behind the World project, announced Friday plans to integrate its verification tech into dating apps, event and concert ticketing systems, business organizations, email, and other arenas of public life.
“The world is getting close to very powerful AI, and this is doing a lot of wonderful things,” said Altman, speaking before a packed crowd at The Midway. “We are also heading to a world now where there’s going to be more stuff generated by AI than by humans,” he added. “I’m sure many of you [have had moments] where you’re like, ‘Am I interacting with an AI or a person, or how much of each, and how do I know?”
World (formerly Worldcoin) distinguishes itself from many of its ID verification peers by offering the ability to verify that a real, living human is using a digital service while still protecting that person’s anonymity. There is some complex cryptographic alchemy behind this (something called “zero-knowledge proof-based authentication”). The upshot: The company is creating what it calls “proof of human” tools, which are mechanisms that can verify human activity in a world rife with AI agents and bots.
Its chief tool for verification is a spherical digital reader called the Orb that scans a user’s eyes, converting their iris into a unique and anonymous cryptographic identifier (known as a verified World ID). This can then be used to access World’s services, although users can also access World’s app without one.
Altman kept his remarks brief on Friday (TFH’s co-founder and CEO, Alex Blania, was absent due to a last-minute hand surgery, Altman said). He then turned much of the presentation over to World’s chief product officer, Tiago Sada, and his team.
Sada explained that World was launching the newest version of its app (the last version was launched at an event in December), along with a plethora of new integrations for its technology.
World has been preparing, for some time, to deploy a verification service for dating apps — most notably, Tinder. Last year, Tinder launched a World ID pilot program in Japan. That pilot was apparently a success because World announced that Tinder would be launching its verification integration in global markets —including the U.S. The program integrates a World ID emblem into the profiles of users who have gone through its verification processes, thus authenticating them as a real person.
Image Credits:World
World is also courting the entertainment industry by launching a new feature called Concert Kit, where musical artists can reserve a certain number of concert tickets for World ID-verified humans. This is designed to ensure that fans are safe from scalpers who often use automated ticket-buying bots to scarf up seats. Concert Kit is compatible with major ticketing systems, including Ticketmaster and Eventbrite, and the company is promoting it via partnerships with 30 Seconds to Mars and Bruno Mars — both of whom plan to use it for their upcoming tours.
The event was full of many other announcements, including some aimed at businesses. A Zoom/World ID verification integration seeks to battle a supposed deepfake threat to business calls, and a Docusign partnership is designed to ensure signatures come from authentic users.
The company is also working on a number of features in anticipation of the Wild West of the agentic web, including one called “agent delegation,” in which a person can delegate their World ID to an agent to carry out online activities on their behalf. A partnership with authentication firm Okta has also created a system (currently in beta) that verifies that an agent is acting on behalf of a human. The system is set up so that a World ID can be tied to a specific agent and then, when the agent goes out into the web to operate on that person’s behalf, websites will know a verified person is behind the behavior, said Okta’s chief product officer, Gareth Davies, at the event.
So far, it’s been difficult for World to scale, due largely to the verification process itself. For much of the company’s history, to get its gold standard, you had to travel to one of its offices and have your eyeballs scanned by an Orb — a fairly inconvenient (not to mention weird) experience.
Image Credits:World
However, World has continually made moves to increase the ease and incentive structure for verification. In the past, it offered its crypto asset, Worldcoin, to some members who signed up and has distributed its Orbs into big retail chains so that users can verify themselves while they’re out shopping or getting a coffee. Now the company is announcing that it is significantly expanding its Orb saturation in New York, Los Angeles, and San Francisco. The company also promoted a service where interested users could have World bring an Orb to their location for remote verification.
In a conversation with TechCrunch, Sada also shared that World has attempted to solve the scaling problem by creating different tiers of verification. The highest tier is Orb verification, but below that, World has previously offered a mid-level tier, which uses an anonymized scan of an official government ID via the card’s NFC chip.
The company also introduced a low-level tier, or what Sada called “low friction”— meaning low effort, I guess, but also “low security” — which involves merely taking a selfie.
Selfie Check, which Sada’s team presented during the event, is designed to maintain user privacy.
“Selfie is private by design,” said Daniel Shorr, one of TFH’s executives, during the presentation. “That means that we maximize the local processing that’s happening on your device, on your phone, which means that your images are yours.”
Selfie verification obviously isn’t new, and fraudsters have long managed to spoof it. “Obviously, we do our best, and it’s like one of the best systems that you’ll see for this. But it has limits,” Sada told TechCrunch. Developers looking to integrate World’s services can choose from the three different verification tiers depending on the level of security that’s important to them, he noted.
#Sam #Altmans #project #World #scale #human #verification #empire #stop #Tinder #TechCrunchDocuSign,sam altman,Tinder,World,Worldcoin,zoom](https://techcrunch.com/wp-content/uploads/2026/04/Screenshot-2026-04-17-at-1.55.00-PM.png?w=680)






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