The ABCs Of Customer Service
Read The ABCs Of Customer Service Caller: "Where's my confirmation email! I ordered from your…
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The Curious Card Of Benjamin Button
At the liquor store where I work, we are required to ID everyone – and…
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Shampoo-Pooing The Whole Purchase Process
Read Shampoo-Pooing The Whole Purchase Process Me: "I can't take that here. You need to…
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This Paris Pop-up Gives a Great Sense of Tokyo
The next best thing to a buying trip in Japan — for consumers and retailers…
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Denim-Focused Brands Are Opening New Stores
Popular denim brands are kicking off the summer shopping season with new stores. Abercrombie &…
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Pair Pressure
Read Pair Pressure Mom is buying some Spiderman shoes for her son, and since he…
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An Alarming Lack Of Alarm, Part 7
The fire alarm has started blaring in our superstore. The speakers are screaming that we…
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The Slot Thickens
Read The Slot Thickens Store Manager: *Excited.* "Did you see the new self-checkout machines! They…
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Ply Another Day
Read Ply Another Day Customer: "Where's the toilet paper?" Me: "It's in the back section…
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You Don’t Know Jack… Or John… Or Steve…
I work in a small takeout place. A customer has just informed me that they…