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WhatsApp’s biggest market is becoming its toughest test | TechCrunch

WhatsApp’s biggest market is becoming its toughest test | TechCrunch

WhatsApp, Meta’s messaging app that millions of Indians rely on daily, is facing a critical moment in India as recent government directions threaten to disrupt how the platform works for everyday users and businesses.

Issued late last month and made public earlier this month, the directions ask certain app-based communication services to keep accounts continuously linked to an active SIM card and impose stricter controls on how the apps function across devices.

New Delhi says the measures are aimed at curbing rising cyber fraud in India, the world’s most populous nation. Digital advocacy groups, policy experts, and industry groups representing major digital platforms — including Meta — have warned, however, that the approach risks regulatory overreach and could disrupt legitimate use, especially in a country where WhatsApp has evolved into everyday infrastructure for personal communication and small-business commerce.

The directions, which app providers including Meta, Telegram, and Signal must comply with within 90 days of their issuance on November 28, require messaging apps to remain tied to the SIM card used at sign-up. The web and desktop versions of these apps also require users to log out every six hours and re-link their devices via a QR code to regain access.

“Mandatory continuous SIM–device binding and periodic logout ensure that every active account and web session is anchored to a live, KYC-verified SIM, restoring traceability of numbers used in phishing, investment, digital arrest, and loan scams,” the telecom ministry said in a press release earlier this month, adding that India suffered cyber-fraud losses exceeding ₹228 billion (about $2.5 billion) in 2024 alone.

The Indian government has clarified that the rules do not apply when the SIM remains in the device, and the user is roaming.

While the directions apply broadly to major instant messaging apps, their impact is likely to be felt most acutely by WhatsApp, which is used by more than 500 million people in India. The app’s adoption in India is also unusually deep. As much as 94% of WhatsApp’s Indian monthly user base opened the app daily in November, while 67% of WhatsApp Business users in the country did the same, according to Sensor Tower data shared with TechCrunch. By comparison, 59% of WhatsApp monthly users in the U.S. opened the app daily, alongside 57% for WhatsApp Business.

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Many merchants in India rely on the WhatsApp Business app — a smartphone-based version of the service tailored for small enterprises — typically registering the account on a SIM-linked phone while handling customer conversations through WhatsApp’s web or desktop client on another device. Unlike larger companies that use WhatsApp’s Business APIs for automated, CRM-linked communication, these small businesses access their customers through WhatsApp Business and its companion web interface, meaning mandatory SIM binding and frequent forced logouts could break workflows for order-taking, support, and customer engagement.

The potential disruption in India comes as WhatsApp has been steadily expanding its multi-device and companion-device capabilities, allowing users and businesses to stay logged in across phones, browsers, and devices without relying on a single active smartphone.

Rapid expansion to deep entrenchment

The directions come as WhatsApp is undergoing a significant shift in India, its biggest market, with growth increasingly driven by retaining existing users rather than rapidly expanding its new user base.

WhatsApp’s monthly active users in India on mobile devices are up 6% year-over-year in the fourth quarter to date, even as downloads have fallen nearly 49%, per Sensor Tower data shared with TechCrunch. Compared with late 2022, WhatsApp’s monthly active users in India are up 24%, while downloads are down 14% over the same period, the market intelligence firm said.

“It could be fair to say that user (MAU) growth for WhatsApp in India across the past few years has been driven more by retention (successfully re-engaging existing or previous users) than acquiring new users,” said Abraham Yousef, senior insights analyst at Sensor Tower.

Data from Appfigures shows WhatsApp Business has consistently recorded more estimated first-time installs than WhatsApp Messenger in India since early 2024, reflecting how growth has increasingly been driven by merchant adoption rather than broad-based consumer expansion.

Image Credits:Jagmeet Singh / TechCrunch

Part of that pattern reflects how WhatsApp is used in India, said Randy Nelson, head of insights at Appfigures. It is common for merchants to maintain separate WhatsApp identities for personal and customer communication, often enabled by dual-SIM phones, while a single business can generate multiple installs across staff and shop devices.

Sensor Tower data points in the same direction. WhatsApp Business monthly active users in India were still growing year over year in late 2025 and are up more than 130% compared with 2021, far outpacing WhatsApp Messenger’s roughly 34% growth over the same period, the market intelligence firm’s data estimates.

While overall engagement remains higher on WhatsApp — with Indian users opening the app daily and spending an average of 38 minutes a day in November, compared with 27 minutes on WhatsApp Business — the gap looks different in the U.S., where users spent about 23 minutes a day on WhatsApp and 27 minutes on WhatsApp Business, Sensor Tower estimates show.

India’s directions raise “serious questions of technical feasibility”

In a statement last week, industry body Broadband India Forum (BIF), whose members include Meta, said the measures could result in “material inconvenience and service disruption on ordinary users,” adding that they raise “serious questions of technical feasibility.”

The directions hinge on a new and still-contested classification of Telecommunication Identifier User Entities (TIUEs) under India’s telecom cybersecurity rules, said Kazim Rizvi, founding director of New Delhi-based public policy think tank The Dialogue, effectively placing messaging apps within a telecom framework — a shift from their traditional regulation under the country’s IT Act — through executive directions rather than formal legislation.

“The directions derive their power not from statute but from delegated legislation,” Rizvi told TechCrunch. “Moreover, the lack of public consultations or technical working groups risks creating compliance friction without addressing the underlying fraud vectors.”

India’s telecom ministry did not respond to a request for comments.

For now, companies including Meta have limited room to challenge the directions in court, according to tech policy experts.

Challenging the directions would typically require showing either that they exceed the scope of the underlying law or that they violate constitutional protections, said Dhruv Garg, a tech policy advisor and partner at the Indian Governance and Policy Project — a high bar that may be difficult to meet in this case.

Meta declined to comment on this article.

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#WhatsApps #biggest #market #toughest #test #TechCrunch

flagship range with new models soon. It looks like the Oppo Find X9 Ultra will launch alongside the Find X9s. Along with these phones, the company may also introduce other products, such as the Oppo Watch X3 and Enco Clip 2, at the same event.

Rumored Specifications of Oppo Find X9 Ultra

Oppo Find X9 Ultra and Find X9s Series Global Launch Rumoured for April 21
	
Oppo is gearing up to expand its flagship range with new models soon. It looks like the Oppo Find X9 Ultra will launch alongside the Find X9s. Along with these phones, the company may also introduce other products, such as the Oppo Watch X3 and Enco Clip 2, at the same event.



Rumored Specifications of Oppo Find X9 Ultra 







The Oppo Find X9s is expected to feature a flat display design, which many users prefer for everyday use. The bezels are quite slim at 1.15mm, adding to its premium look. On the front, a hole-punch cutout will house the selfie camera. Moreover, the phone stands out for its button placement: the power and volume buttons are on the left, while another button is on the right.



For photography, Oppo is adding a Hasselblad-tuned triple camera system to the Find X9s. It will feature a 50MP main camera designed to capture clear and sharp images. The camera setup sits inside a square module, and an LED flash is also included.



Another important feature of the phone is its battery, which comes with an impressive capacity of 7,025 mAh. The device will easily handle any task thanks to its powerful battery, whether it’s gaming or video streaming. However, details about the phone’s chipset and performance features remain unknown.



What to Expect from the Find X9s Pro



As of now, it appears the Oppo Find X9s Pro will be released only in China. Among other things, the smartphone will reportedly feature a quadruple-camera module with two 200MP lenses. In addition, it could integrate Oppo’s LUMO image-sensing tech to deliver high-quality shots. As for the display panel, it is expected to be 6.3 inches.





#Oppo #Find #Ultra #Find #X9s #Series #Global #Launch #Rumoured #AprilOppo

The Oppo Find X9s is expected to feature a flat display design, which many users prefer for everyday use. The bezels are quite slim at 1.15mm, adding to its premium look. On the front, a hole-punch cutout will house the selfie camera. Moreover, the phone stands out for its button placement: the power and volume buttons are on the left, while another button is on the right.

For photography, Oppo is adding a Hasselblad-tuned triple camera system to the Find X9s. It will feature a 50MP main camera designed to capture clear and sharp images. The camera setup sits inside a square module, and an LED flash is also included.

Another important feature of the phone is its battery, which comes with an impressive capacity of 7,025 mAh. The device will easily handle any task thanks to its powerful battery, whether it’s gaming or video streaming. However, details about the phone’s chipset and performance features remain unknown.

What to Expect from the Find X9s Pro

As of now, it appears the Oppo Find X9s Pro will be released only in China. Among other things, the smartphone will reportedly feature a quadruple-camera module with two 200MP lenses. In addition, it could integrate Oppo’s LUMO image-sensing tech to deliver high-quality shots. As for the display panel, it is expected to be 6.3 inches.

#Oppo #Find #Ultra #Find #X9s #Series #Global #Launch #Rumoured #AprilOppo">Oppo Find X9 Ultra and Find X9s Series Global Launch Rumoured for April 21
	
Oppo is gearing up to expand its flagship range with new models soon. It looks like the Oppo Find X9 Ultra will launch alongside the Find X9s. Along with these phones, the company may also introduce other products, such as the Oppo Watch X3 and Enco Clip 2, at the same event.



Rumored Specifications of Oppo Find X9 Ultra 







The Oppo Find X9s is expected to feature a flat display design, which many users prefer for everyday use. The bezels are quite slim at 1.15mm, adding to its premium look. On the front, a hole-punch cutout will house the selfie camera. Moreover, the phone stands out for its button placement: the power and volume buttons are on the left, while another button is on the right.



For photography, Oppo is adding a Hasselblad-tuned triple camera system to the Find X9s. It will feature a 50MP main camera designed to capture clear and sharp images. The camera setup sits inside a square module, and an LED flash is also included.



Another important feature of the phone is its battery, which comes with an impressive capacity of 7,025 mAh. The device will easily handle any task thanks to its powerful battery, whether it’s gaming or video streaming. However, details about the phone’s chipset and performance features remain unknown.



What to Expect from the Find X9s Pro



As of now, it appears the Oppo Find X9s Pro will be released only in China. Among other things, the smartphone will reportedly feature a quadruple-camera module with two 200MP lenses. In addition, it could integrate Oppo’s LUMO image-sensing tech to deliver high-quality shots. As for the display panel, it is expected to be 6.3 inches.





#Oppo #Find #Ultra #Find #X9s #Series #Global #Launch #Rumoured #AprilOppo

with new models soon. It looks like the Oppo Find X9 Ultra will launch alongside the Find X9s. Along with these phones, the company may also introduce other products, such as the Oppo Watch X3 and Enco Clip 2, at the same event.

Rumored Specifications of Oppo Find X9 Ultra

Oppo Find X9 Ultra and Find X9s Series Global Launch Rumoured for April 21
	
Oppo is gearing up to expand its flagship range with new models soon. It looks like the Oppo Find X9 Ultra will launch alongside the Find X9s. Along with these phones, the company may also introduce other products, such as the Oppo Watch X3 and Enco Clip 2, at the same event.



Rumored Specifications of Oppo Find X9 Ultra 







The Oppo Find X9s is expected to feature a flat display design, which many users prefer for everyday use. The bezels are quite slim at 1.15mm, adding to its premium look. On the front, a hole-punch cutout will house the selfie camera. Moreover, the phone stands out for its button placement: the power and volume buttons are on the left, while another button is on the right.



For photography, Oppo is adding a Hasselblad-tuned triple camera system to the Find X9s. It will feature a 50MP main camera designed to capture clear and sharp images. The camera setup sits inside a square module, and an LED flash is also included.



Another important feature of the phone is its battery, which comes with an impressive capacity of 7,025 mAh. The device will easily handle any task thanks to its powerful battery, whether it’s gaming or video streaming. However, details about the phone’s chipset and performance features remain unknown.



What to Expect from the Find X9s Pro



As of now, it appears the Oppo Find X9s Pro will be released only in China. Among other things, the smartphone will reportedly feature a quadruple-camera module with two 200MP lenses. In addition, it could integrate Oppo’s LUMO image-sensing tech to deliver high-quality shots. As for the display panel, it is expected to be 6.3 inches.





#Oppo #Find #Ultra #Find #X9s #Series #Global #Launch #Rumoured #AprilOppo

The Oppo Find X9s is expected to feature a flat display design, which many users prefer for everyday use. The bezels are quite slim at 1.15mm, adding to its premium look. On the front, a hole-punch cutout will house the selfie camera. Moreover, the phone stands out for its button placement: the power and volume buttons are on the left, while another button is on the right.

For photography, Oppo is adding a Hasselblad-tuned triple camera system to the Find X9s. It will feature a 50MP main camera designed to capture clear and sharp images. The camera setup sits inside a square module, and an LED flash is also included.

Another important feature of the phone is its battery, which comes with an impressive capacity of 7,025 mAh. The device will easily handle any task thanks to its powerful battery, whether it’s gaming or video streaming. However, details about the phone’s chipset and performance features remain unknown.

What to Expect from the Find X9s Pro

As of now, it appears the Oppo Find X9s Pro will be released only in China. Among other things, the smartphone will reportedly feature a quadruple-camera module with two 200MP lenses. In addition, it could integrate Oppo’s LUMO image-sensing tech to deliver high-quality shots. As for the display panel, it is expected to be 6.3 inches.

#Oppo #Find #Ultra #Find #X9s #Series #Global #Launch #Rumoured #AprilOppo">Oppo Find X9 Ultra and Find X9s Series Global Launch Rumoured for April 21

Oppo is gearing up to expand its flagship range with new models soon. It looks like the Oppo Find X9 Ultra will launch alongside the Find X9s. Along with these phones, the company may also introduce other products, such as the Oppo Watch X3 and Enco Clip 2, at the same event.

Rumored Specifications of Oppo Find X9 Ultra

Oppo Find X9 Ultra and Find X9s Series Global Launch Rumoured for April 21
	
Oppo is gearing up to expand its flagship range with new models soon. It looks like the Oppo Find X9 Ultra will launch alongside the Find X9s. Along with these phones, the company may also introduce other products, such as the Oppo Watch X3 and Enco Clip 2, at the same event.



Rumored Specifications of Oppo Find X9 Ultra 







The Oppo Find X9s is expected to feature a flat display design, which many users prefer for everyday use. The bezels are quite slim at 1.15mm, adding to its premium look. On the front, a hole-punch cutout will house the selfie camera. Moreover, the phone stands out for its button placement: the power and volume buttons are on the left, while another button is on the right.



For photography, Oppo is adding a Hasselblad-tuned triple camera system to the Find X9s. It will feature a 50MP main camera designed to capture clear and sharp images. The camera setup sits inside a square module, and an LED flash is also included.



Another important feature of the phone is its battery, which comes with an impressive capacity of 7,025 mAh. The device will easily handle any task thanks to its powerful battery, whether it’s gaming or video streaming. However, details about the phone’s chipset and performance features remain unknown.



What to Expect from the Find X9s Pro



As of now, it appears the Oppo Find X9s Pro will be released only in China. Among other things, the smartphone will reportedly feature a quadruple-camera module with two 200MP lenses. In addition, it could integrate Oppo’s LUMO image-sensing tech to deliver high-quality shots. As for the display panel, it is expected to be 6.3 inches.





#Oppo #Find #Ultra #Find #X9s #Series #Global #Launch #Rumoured #AprilOppo

The Oppo Find X9s is expected to feature a flat display design, which many users prefer for everyday use. The bezels are quite slim at 1.15mm, adding to its premium look. On the front, a hole-punch cutout will house the selfie camera. Moreover, the phone stands out for its button placement: the power and volume buttons are on the left, while another button is on the right.

For photography, Oppo is adding a Hasselblad-tuned triple camera system to the Find X9s. It will feature a 50MP main camera designed to capture clear and sharp images. The camera setup sits inside a square module, and an LED flash is also included.

Another important feature of the phone is its battery, which comes with an impressive capacity of 7,025 mAh. The device will easily handle any task thanks to its powerful battery, whether it’s gaming or video streaming. However, details about the phone’s chipset and performance features remain unknown.

What to Expect from the Find X9s Pro

As of now, it appears the Oppo Find X9s Pro will be released only in China. Among other things, the smartphone will reportedly feature a quadruple-camera module with two 200MP lenses. In addition, it could integrate Oppo’s LUMO image-sensing tech to deliver high-quality shots. As for the display panel, it is expected to be 6.3 inches.

#Oppo #Find #Ultra #Find #X9s #Series #Global #Launch #Rumoured #AprilOppo

It seemed like this might have been a rare week without a “robot doing dumb shit” story—but never fear, because Jeff Bezos’s squadron of airborne delivery drones is here to save the day. Prime Air, Amazon’s drone delivery service, has been rolling out in a number of US cities over the last few months and—surprise!—it looks like they kinda suck compared to their human equivalents. (And that’s really saying something considering those human equivalents’ propensity for running up to your front door, whacking a “Sorry we missed you!” sticker right below the note you left saying “BUZZER DOESN’T WORK—PLEASE CALL THIS NUMBER”, and then driving away.)*

Still, whatever else your local Amazon driver might do, one thing they won’t do is casually drop your precious package onto concrete from 10 feet in the air. Amazon’s drones, however…

Several stories videos have surfaced of late, apparently showing Amazon-branded drones hovering above customers’ driveways/stoops/etc and then just dropping their cargo onto the ground below. In one video, YouTuber Tamara Hancock orders a plastic bottle of blue raspberry syrup—which is apparently a substance one can order—and watches as the drone dumps it unceremoniously on her driveway. She opens the package and, sure enough, the video depicts a smashed and leaking screw top.

Given the unholy racket these things make, you can probably hear them approaching a mile off, so perhaps the best course of action is to just run outside and try to catch your package before it smashes into the ground. This isn’t the seamless service Amazon promised, but then again, it’s not all that different from waiting to hear the delivery driver approaching and then booking it outside to grab your package before he gets a chance to whack the dreaded “Sorry we missed you!” sticker on your door. Plus ça change, etc.

Anyway, it’s not easy to see how this issue might be mitigated. The obvious answer is “hover closer to the ground”, but given delivery robots’ record in failing to detect obstacles in their path, it feels like that strategy would eventually result in a headline like “Florida Grandmother Beheaded by Drone As She Tries to Collect Her Order of Trump Memorabilia.”

All jokes aside, the question of how drones actually avoid doing things like beheading grandmothers is, unsurprisingly, controversial. Last week Chad Butler, a former head of information security at Amazon’s commercial drone program, posted a video about the regulatory regime surrounding drones like the ones Amazon use, which are referred to as “beyond visual line of sight”, or BVLOS, drones. As the name suggests, these are drones that are able to fly autonomously beyond the line of sight of a human operator. Without a human directing them, drones need to be able to ensure they don’t fly into a wall.

Butler explains that there are two competing schools of thought about how to do this. The first requires the use of a system called ADS-B, which maintains a consistent broadcast of the drone’s altitude, heading and air speed, creating a sort of virtual environment that lets every drone know where every other drone is. The second, championed by Amazon, is more like the technology used on ground-based robots—it uses onboard “detect and avoid” systems like camera and radar, which allow drones to “see” what’s around them and navigate themselves around obstacles.

Amazon recently left the Commercial Drone Alliance, which advocates for the first system, and Butler actually endorses his former employer’s stance. He argues that if drones are constantly broadcasting an unencrypted record of their position, and they have no independent on-board methods to verify that position, then it becomes pretty easy for hackers to hijack them by simply spoofing a GPS signal. This scenario certainly sounds credible—and, frankly, kinda frightening. (Reassuringly, Butler says, “This is not a drone problem—it’s a design pattern problem, and I see it everywhere in AI and autonomous system design.” So that’s great.)

Having said that, we’ve seen with ground-based robots that the use of on-board sensors alone is also, um, less than perfect—and if navigating a drone in two dimensions is hard, adding a whole other dimension seems to just increase the difficulty and the chance of things going wrong. And on that note, there does seem to be one straightforward way of avoiding the possibility of a hacked delivery drone delivering a bomb to the White House or something, which is just getting rid of the bloody things. However, capitalism will not abide such good sense, so I guess we’ll just see how this whole thing pans out.

*To be clear, we don’t necessarily blame drivers working to insane schedules for doing this; it is frustrating, though.

#Amazon #Delivery #Drones #Involve #Perilous #10Foot #Drop #Users #Posting #Apparent #ResultsAmazon,Prime Air">Amazon Delivery Drones Involve a Perilous 10-Foot Drop. Users Are Posting the Apparent Results
                It seemed like this might have been a rare week without a “robot doing dumb shit” story—but never fear, because Jeff Bezos’s squadron of airborne delivery drones is here to save the day. Prime Air, Amazon’s drone delivery service, has been rolling out in a number of US cities over the last few months and—surprise!—it looks like they kinda suck compared to their human equivalents. (And that’s really saying something considering those human equivalents’ propensity for running up to your front door, whacking a “Sorry we missed you!” sticker right below the note you left saying “BUZZER DOESN’T WORK—PLEASE CALL THIS NUMBER”, and then driving away.)* Still, whatever else your local Amazon driver might do, one thing they won’t do is casually drop your precious package onto concrete from 10 feet in the air. Amazon’s drones, however…  Several stories videos have surfaced of late, apparently showing Amazon-branded drones hovering above customers’ driveways/stoops/etc and then just dropping their cargo onto the ground below. In one video, YouTuber Tamara Hancock orders a plastic bottle of blue raspberry syrup—which is apparently a substance one can order—and watches as the drone dumps it unceremoniously on her driveway. She opens the package and, sure enough, the video depicts a smashed and leaking screw top.

 Given the unholy racket these things make, you can probably hear them approaching a mile off, so perhaps the best course of action is to just run outside and try to catch your package before it smashes into the ground. This isn’t the seamless service Amazon promised, but then again, it’s not all that different from waiting to hear the delivery driver approaching and then booking it outside to grab your package before he gets a chance to whack the dreaded “Sorry we missed you!” sticker on your door. Plus ça change, etc. Anyway, it’s not easy to see how this issue might be mitigated. The obvious answer is “hover closer to the ground”, but given delivery robots’ record in failing to detect obstacles in their path, it feels like that strategy would eventually result in a headline like “Florida Grandmother Beheaded by Drone As She Tries to Collect Her Order of Trump Memorabilia.”

 All jokes aside, the question of how drones actually avoid doing things like beheading grandmothers is, unsurprisingly, controversial. Last week Chad Butler, a former head of information security at Amazon’s commercial drone program, posted a video about the regulatory regime surrounding drones like the ones Amazon use, which are referred to as “beyond visual line of sight”, or BVLOS, drones. As the name suggests, these are drones that are able to fly autonomously beyond the line of sight of a human operator. Without a human directing them, drones need to be able to ensure they don’t fly into a wall.

  Butler explains that there are two competing schools of thought about how to do this. The first requires the use of a system called ADS-B, which maintains a consistent broadcast of the drone’s altitude, heading and air speed, creating a sort of virtual environment that lets every drone know where every other drone is. The second, championed by Amazon, is more like the technology used on ground-based robots—it uses onboard “detect and avoid” systems like camera and radar, which allow drones to “see” what’s around them and navigate themselves around obstacles. Amazon recently left the Commercial Drone Alliance, which advocates for the first system, and Butler actually endorses his former employer’s stance. He argues that if drones are constantly broadcasting an unencrypted record of their position, and they have no independent on-board methods to verify that position, then it becomes pretty easy for hackers to hijack them by simply spoofing a GPS signal. This scenario certainly sounds credible—and, frankly, kinda frightening. (Reassuringly, Butler says, “This is not a drone problem—it’s a design pattern problem, and I see it everywhere in AI and autonomous system design.” So that’s great.)

 Having said that, we’ve seen with ground-based robots that the use of on-board sensors alone is also, um, less than perfect—and if navigating a drone in two dimensions is hard, adding a whole other dimension seems to just increase the difficulty and the chance of things going wrong. And on that note, there does seem to be one straightforward way of avoiding the possibility of a hacked delivery drone delivering a bomb to the White House or something, which is just getting rid of the bloody things. However, capitalism will not abide such good sense, so I guess we’ll just see how this whole thing pans out. *To be clear, we don’t necessarily blame drivers working to insane schedules for doing this; it is frustrating, though.      #Amazon #Delivery #Drones #Involve #Perilous #10Foot #Drop #Users #Posting #Apparent #ResultsAmazon,Prime Air

stories videos have surfaced of late, apparently showing Amazon-branded drones hovering above customers’ driveways/stoops/etc and then just dropping their cargo onto the ground below. In one video, YouTuber Tamara Hancock orders a plastic bottle of blue raspberry syrup—which is apparently a substance one can order—and watches as the drone dumps it unceremoniously on her driveway. She opens the package and, sure enough, the video depicts a smashed and leaking screw top.

Given the unholy racket these things make, you can probably hear them approaching a mile off, so perhaps the best course of action is to just run outside and try to catch your package before it smashes into the ground. This isn’t the seamless service Amazon promised, but then again, it’s not all that different from waiting to hear the delivery driver approaching and then booking it outside to grab your package before he gets a chance to whack the dreaded “Sorry we missed you!” sticker on your door. Plus ça change, etc.

Anyway, it’s not easy to see how this issue might be mitigated. The obvious answer is “hover closer to the ground”, but given delivery robots’ record in failing to detect obstacles in their path, it feels like that strategy would eventually result in a headline like “Florida Grandmother Beheaded by Drone As She Tries to Collect Her Order of Trump Memorabilia.”

All jokes aside, the question of how drones actually avoid doing things like beheading grandmothers is, unsurprisingly, controversial. Last week Chad Butler, a former head of information security at Amazon’s commercial drone program, posted a video about the regulatory regime surrounding drones like the ones Amazon use, which are referred to as “beyond visual line of sight”, or BVLOS, drones. As the name suggests, these are drones that are able to fly autonomously beyond the line of sight of a human operator. Without a human directing them, drones need to be able to ensure they don’t fly into a wall.

Butler explains that there are two competing schools of thought about how to do this. The first requires the use of a system called ADS-B, which maintains a consistent broadcast of the drone’s altitude, heading and air speed, creating a sort of virtual environment that lets every drone know where every other drone is. The second, championed by Amazon, is more like the technology used on ground-based robots—it uses onboard “detect and avoid” systems like camera and radar, which allow drones to “see” what’s around them and navigate themselves around obstacles.

Amazon recently left the Commercial Drone Alliance, which advocates for the first system, and Butler actually endorses his former employer’s stance. He argues that if drones are constantly broadcasting an unencrypted record of their position, and they have no independent on-board methods to verify that position, then it becomes pretty easy for hackers to hijack them by simply spoofing a GPS signal. This scenario certainly sounds credible—and, frankly, kinda frightening. (Reassuringly, Butler says, “This is not a drone problem—it’s a design pattern problem, and I see it everywhere in AI and autonomous system design.” So that’s great.)

Having said that, we’ve seen with ground-based robots that the use of on-board sensors alone is also, um, less than perfect—and if navigating a drone in two dimensions is hard, adding a whole other dimension seems to just increase the difficulty and the chance of things going wrong. And on that note, there does seem to be one straightforward way of avoiding the possibility of a hacked delivery drone delivering a bomb to the White House or something, which is just getting rid of the bloody things. However, capitalism will not abide such good sense, so I guess we’ll just see how this whole thing pans out.

*To be clear, we don’t necessarily blame drivers working to insane schedules for doing this; it is frustrating, though.

#Amazon #Delivery #Drones #Involve #Perilous #10Foot #Drop #Users #Posting #Apparent #ResultsAmazon,Prime Air">Amazon Delivery Drones Involve a Perilous 10-Foot Drop. Users Are Posting the Apparent ResultsAmazon Delivery Drones Involve a Perilous 10-Foot Drop. Users Are Posting the Apparent Results
                It seemed like this might have been a rare week without a “robot doing dumb shit” story—but never fear, because Jeff Bezos’s squadron of airborne delivery drones is here to save the day. Prime Air, Amazon’s drone delivery service, has been rolling out in a number of US cities over the last few months and—surprise!—it looks like they kinda suck compared to their human equivalents. (And that’s really saying something considering those human equivalents’ propensity for running up to your front door, whacking a “Sorry we missed you!” sticker right below the note you left saying “BUZZER DOESN’T WORK—PLEASE CALL THIS NUMBER”, and then driving away.)* Still, whatever else your local Amazon driver might do, one thing they won’t do is casually drop your precious package onto concrete from 10 feet in the air. Amazon’s drones, however…  Several stories videos have surfaced of late, apparently showing Amazon-branded drones hovering above customers’ driveways/stoops/etc and then just dropping their cargo onto the ground below. In one video, YouTuber Tamara Hancock orders a plastic bottle of blue raspberry syrup—which is apparently a substance one can order—and watches as the drone dumps it unceremoniously on her driveway. She opens the package and, sure enough, the video depicts a smashed and leaking screw top.

 Given the unholy racket these things make, you can probably hear them approaching a mile off, so perhaps the best course of action is to just run outside and try to catch your package before it smashes into the ground. This isn’t the seamless service Amazon promised, but then again, it’s not all that different from waiting to hear the delivery driver approaching and then booking it outside to grab your package before he gets a chance to whack the dreaded “Sorry we missed you!” sticker on your door. Plus ça change, etc. Anyway, it’s not easy to see how this issue might be mitigated. The obvious answer is “hover closer to the ground”, but given delivery robots’ record in failing to detect obstacles in their path, it feels like that strategy would eventually result in a headline like “Florida Grandmother Beheaded by Drone As She Tries to Collect Her Order of Trump Memorabilia.”

 All jokes aside, the question of how drones actually avoid doing things like beheading grandmothers is, unsurprisingly, controversial. Last week Chad Butler, a former head of information security at Amazon’s commercial drone program, posted a video about the regulatory regime surrounding drones like the ones Amazon use, which are referred to as “beyond visual line of sight”, or BVLOS, drones. As the name suggests, these are drones that are able to fly autonomously beyond the line of sight of a human operator. Without a human directing them, drones need to be able to ensure they don’t fly into a wall.

  Butler explains that there are two competing schools of thought about how to do this. The first requires the use of a system called ADS-B, which maintains a consistent broadcast of the drone’s altitude, heading and air speed, creating a sort of virtual environment that lets every drone know where every other drone is. The second, championed by Amazon, is more like the technology used on ground-based robots—it uses onboard “detect and avoid” systems like camera and radar, which allow drones to “see” what’s around them and navigate themselves around obstacles. Amazon recently left the Commercial Drone Alliance, which advocates for the first system, and Butler actually endorses his former employer’s stance. He argues that if drones are constantly broadcasting an unencrypted record of their position, and they have no independent on-board methods to verify that position, then it becomes pretty easy for hackers to hijack them by simply spoofing a GPS signal. This scenario certainly sounds credible—and, frankly, kinda frightening. (Reassuringly, Butler says, “This is not a drone problem—it’s a design pattern problem, and I see it everywhere in AI and autonomous system design.” So that’s great.)

 Having said that, we’ve seen with ground-based robots that the use of on-board sensors alone is also, um, less than perfect—and if navigating a drone in two dimensions is hard, adding a whole other dimension seems to just increase the difficulty and the chance of things going wrong. And on that note, there does seem to be one straightforward way of avoiding the possibility of a hacked delivery drone delivering a bomb to the White House or something, which is just getting rid of the bloody things. However, capitalism will not abide such good sense, so I guess we’ll just see how this whole thing pans out. *To be clear, we don’t necessarily blame drivers working to insane schedules for doing this; it is frustrating, though.      #Amazon #Delivery #Drones #Involve #Perilous #10Foot #Drop #Users #Posting #Apparent #ResultsAmazon,Prime Air

It seemed like this might have been a rare week without a “robot doing dumb shit” story—but never fear, because Jeff Bezos’s squadron of airborne delivery drones is here to save the day. Prime Air, Amazon’s drone delivery service, has been rolling out in a number of US cities over the last few months and—surprise!—it looks like they kinda suck compared to their human equivalents. (And that’s really saying something considering those human equivalents’ propensity for running up to your front door, whacking a “Sorry we missed you!” sticker right below the note you left saying “BUZZER DOESN’T WORK—PLEASE CALL THIS NUMBER”, and then driving away.)*

Still, whatever else your local Amazon driver might do, one thing they won’t do is casually drop your precious package onto concrete from 10 feet in the air. Amazon’s drones, however…

Several stories videos have surfaced of late, apparently showing Amazon-branded drones hovering above customers’ driveways/stoops/etc and then just dropping their cargo onto the ground below. In one video, YouTuber Tamara Hancock orders a plastic bottle of blue raspberry syrup—which is apparently a substance one can order—and watches as the drone dumps it unceremoniously on her driveway. She opens the package and, sure enough, the video depicts a smashed and leaking screw top.

Given the unholy racket these things make, you can probably hear them approaching a mile off, so perhaps the best course of action is to just run outside and try to catch your package before it smashes into the ground. This isn’t the seamless service Amazon promised, but then again, it’s not all that different from waiting to hear the delivery driver approaching and then booking it outside to grab your package before he gets a chance to whack the dreaded “Sorry we missed you!” sticker on your door. Plus ça change, etc.

Anyway, it’s not easy to see how this issue might be mitigated. The obvious answer is “hover closer to the ground”, but given delivery robots’ record in failing to detect obstacles in their path, it feels like that strategy would eventually result in a headline like “Florida Grandmother Beheaded by Drone As She Tries to Collect Her Order of Trump Memorabilia.”

All jokes aside, the question of how drones actually avoid doing things like beheading grandmothers is, unsurprisingly, controversial. Last week Chad Butler, a former head of information security at Amazon’s commercial drone program, posted a video about the regulatory regime surrounding drones like the ones Amazon use, which are referred to as “beyond visual line of sight”, or BVLOS, drones. As the name suggests, these are drones that are able to fly autonomously beyond the line of sight of a human operator. Without a human directing them, drones need to be able to ensure they don’t fly into a wall.

Butler explains that there are two competing schools of thought about how to do this. The first requires the use of a system called ADS-B, which maintains a consistent broadcast of the drone’s altitude, heading and air speed, creating a sort of virtual environment that lets every drone know where every other drone is. The second, championed by Amazon, is more like the technology used on ground-based robots—it uses onboard “detect and avoid” systems like camera and radar, which allow drones to “see” what’s around them and navigate themselves around obstacles.

Amazon recently left the Commercial Drone Alliance, which advocates for the first system, and Butler actually endorses his former employer’s stance. He argues that if drones are constantly broadcasting an unencrypted record of their position, and they have no independent on-board methods to verify that position, then it becomes pretty easy for hackers to hijack them by simply spoofing a GPS signal. This scenario certainly sounds credible—and, frankly, kinda frightening. (Reassuringly, Butler says, “This is not a drone problem—it’s a design pattern problem, and I see it everywhere in AI and autonomous system design.” So that’s great.)

Having said that, we’ve seen with ground-based robots that the use of on-board sensors alone is also, um, less than perfect—and if navigating a drone in two dimensions is hard, adding a whole other dimension seems to just increase the difficulty and the chance of things going wrong. And on that note, there does seem to be one straightforward way of avoiding the possibility of a hacked delivery drone delivering a bomb to the White House or something, which is just getting rid of the bloody things. However, capitalism will not abide such good sense, so I guess we’ll just see how this whole thing pans out.

*To be clear, we don’t necessarily blame drivers working to insane schedules for doing this; it is frustrating, though.

#Amazon #Delivery #Drones #Involve #Perilous #10Foot #Drop #Users #Posting #Apparent #ResultsAmazon,Prime Air

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