WireGuard VPN developer can’t ship software updates after Microsoft locks account | TechCrunch
WireGuard, the major software project and VPN that underpins popular security software including Mullvad and others, has found itself locked out of a key part of its Microsoft developer’s account and unable to ship software updates to Windows users.
Jason Donenfeld, the creator of the open source WireGuard VPN software, told TechCrunch that he has been locked out of his Microsoft developer account, and as a result cannot sign drivers or ship updates for WireGuard for Windows users, which are critical for its software to run. Donenfeld said in a post on X on Wednesday that the account termination stopped a WireGuard update from shipping.
It’s the second such incident of a high-profile and widely used open source project being shut out from its customers due to a seemingly abrupt account termination from Microsoft, with popular encryption software VeraCrypt facing a similar circumstance. Both developers said Microsoft locked them out of their accounts without first alerting them.
In the case of VeraCrypt, which is used by hundreds of thousands of users to encrypt files and operating systems, its developer Mounir Idrassi told TechCrunch that being locked out of his account means he is unable to update the software in time for a crucial certificate authority expiry, which he said may prevent some users from booting up.
Donenfeld, the WireGuard developer, told TechCrunch in an email: “If there were a critical vulnerability to fix right now — there isn’t! I just mean hypothetically — then users would be totally exposed.”
WireGuard is an open source VPN software used around the world to connect devices over the internet. WireGuard’s code is highly popular for its simplicity and security, as it serves as the foundation of many VPN implementations and commercial services that rely on its code, like Proton and Tailscale.
Donenfeld told TechCrunch in an email that he has spent the past few weeks modernizing WireGuard’s Windows code and was ready to send a copy update to Microsoft for checks before it can ship out to users, but was met with an “access restricted” error when logging into the developer portion of his Microsoft account.
Despite going through the process to verify his driver’s license or passport with Microsoft (the third party Microsoft uses for verification said he was “verified”), Donenfeld said his access was still suspended.
Donenfeld told TechCrunch that he found a page on Microsoft’s website saying that the company had been carrying out “mandatory account verification for all partners in the Windows Hardware Program who have not completed account verification since April 2024,” but that the verification program had since closed.
Microsoft’s Windows Hardware Program allows developers like Donenfeld and VeraCrypt’s Idrassi to “deploy hardware and device drivers for Windows PCs and other devices.” The ability to develop and release drivers for Windows users is restricted to known and vetted developers, as drivers can grant vast access to an operating system and its data and are known to be abused by hackers for that reason.
That account verification process meant that developers were required to upload their government-issued ID before they were allowed to publish potentially highly sensitive code to the broader Windows user base.
“Microsoft never sent me any notification at all about this. I’ve looked in every inbox in every spam folder in every mail log, and zero, nothing, zilch,” Donenfeld said.
The Windows Hardware Program’s verification program has “now concluded” and developers who have not uploaded their documents had their accounts “suspended,” the page reads, meaning that these accounts can no longer send updates.
Donenfeld said that he was referred to Microsoft’s executive support team, which handles customer service and account requests for high-profile individuals, which confirmed his appeal had been received but that they had to wait as long as 60 days for review.
By late Wednesday, there was a glimmer of hope in Donenfeld’s case. He told TechCrunch that he was finally in contact with Microsoft and that hopefully the issue would be resolved soon.
Microsoft did not immediately comment when reached by TechCrunch.
Donenfeld and Idrassi are not alone, with the account lockout issues affecting others as well.
Windscribe, a maker of VPN and other consumer privacy tools, said in a post on X that it had also been locked out of its Partner Center account. The company said it had a verified account for over eight years in order to sign its drivers.
“We’ve been trying to resolve this for over a month, and getting nowhere. Support is non-existent,” Windscribe said in its post. “Anyone know a human with a brain that still works at Microsoft and can help?”
#WireGuard #VPN #developer #ship #software #updates #Microsoft #locks #account #TechCrunchcybersecurity,Microsoft,vpn,Windows,WireGuard
WireGuard, the major software project and VPN that underpins popular security software including Mullvad and others, has found itself locked out of a key part of its Microsoft developer’s account and unable to ship software updates to Windows users.
Jason Donenfeld, the creator of the open source WireGuard VPN software, told TechCrunch that he has been locked out of his Microsoft developer account, and as a result cannot sign drivers or ship updates for WireGuard for Windows users, which are critical for its software to run. Donenfeld said in a post on X on Wednesday that the account termination stopped a WireGuard update from shipping.
It’s the second such incident of a high-profile and widely used open source project being shut out from its customers due to a seemingly abrupt account termination from Microsoft, with popular encryption software VeraCrypt facing a similar circumstance. Both developers said Microsoft locked them out of their accounts without first alerting them.
In the case of VeraCrypt, which is used by hundreds of thousands of users to encrypt files and operating systems, its developer Mounir Idrassi told TechCrunch that being locked out of his account means he is unable to update the software in time for a crucial certificate authority expiry, which he said may prevent some users from booting up.
Donenfeld, the WireGuard developer, told TechCrunch in an email: “If there were a critical vulnerability to fix right now — there isn’t! I just mean hypothetically — then users would be totally exposed.”
WireGuard is an open source VPN software used around the world to connect devices over the internet. WireGuard’s code is highly popular for its simplicity and security, as it serves as the foundation of many VPN implementations and commercial services that rely on its code, like Proton and Tailscale.
Donenfeld told TechCrunch in an email that he has spent the past few weeks modernizing WireGuard’s Windows code and was ready to send a copy update to Microsoft for checks before it can ship out to users, but was met with an “access restricted” error when logging into the developer portion of his Microsoft account.
Despite going through the process to verify his driver’s license or passport with Microsoft (the third party Microsoft uses for verification said he was “verified”), Donenfeld said his access was still suspended.
Donenfeld told TechCrunch that he found a page on Microsoft’s website saying that the company had been carrying out “mandatory account verification for all partners in the Windows Hardware Program who have not completed account verification since April 2024,” but that the verification program had since closed.
Microsoft’s Windows Hardware Program allows developers like Donenfeld and VeraCrypt’s Idrassi to “deploy hardware and device drivers for Windows PCs and other devices.” The ability to develop and release drivers for Windows users is restricted to known and vetted developers, as drivers can grant vast access to an operating system and its data and are known to be abused by hackers for that reason.
That account verification process meant that developers were required to upload their government-issued ID before they were allowed to publish potentially highly sensitive code to the broader Windows user base.
“Microsoft never sent me any notification at all about this. I’ve looked in every inbox in every spam folder in every mail log, and zero, nothing, zilch,” Donenfeld said.
The Windows Hardware Program’s verification program has “now concluded” and developers who have not uploaded their documents had their accounts “suspended,” the page reads, meaning that these accounts can no longer send updates.
Donenfeld said that he was referred to Microsoft’s executive support team, which handles customer service and account requests for high-profile individuals, which confirmed his appeal had been received but that they had to wait as long as 60 days for review.
By late Wednesday, there was a glimmer of hope in Donenfeld’s case. He told TechCrunch that he was finally in contact with Microsoft and that hopefully the issue would be resolved soon.
Microsoft did not immediately comment when reached by TechCrunch.
Donenfeld and Idrassi are not alone, with the account lockout issues affecting others as well.
Windscribe, a maker of VPN and other consumer privacy tools, said in a post on X that it had also been locked out of its Partner Center account. The company said it had a verified account for over eight years in order to sign its drivers.
“We’ve been trying to resolve this for over a month, and getting nowhere. Support is non-existent,” Windscribe said in its post. “Anyone know a human with a brain that still works at Microsoft and can help?”
![This former notorious red-light district is now one of the world’s top AI hubs | TechCrunch
What every U.K. AI startup wants to know these days is, how can I get office space in King’s Cross?
The area is so hot that a VC firm allegedly recently won a deal by promising a founder office space in the neighborhood. “We stop at nothing to win deals [for] and to support” founders, “including helping them source office space when needed,” the firm told me when asked about the rumor, declining to confirm or deny any details.
The neighborhood’s popularity began back in 2016 when DeepMind — then newly acquired by Google — moved in. Soon after, a flood of AI startups followed, wanting to be around the Google DeepMind magic. Today, they hope to take advantage of the cluster of AI talent there.
This has transformed King’s Cross into one of the world’s top AI hubs, rivaled only by San Francisco and Beijing. Around London, it’s known by the sobriquet “Knowledge Quarter,” as it’s home to names like OpenAI, Meta, Isomorphic Labs, Cusp AI, Wayne, Recursive, and, a little farther down the road, Synthesia and Anthropic. The European Technology Network (ETN) just moved into a glossy new office nearby, while University College London sits around the corner.
Mixed in with the new developments are trendy food spots like Hoppers and BAO. Hop a train from King’s Cross, and founders can be in Cambridge in 45 minutes to source talent or can be in Paris in two hours to strike a deal.
Who would have guessed that a little more than 20 years ago, this was one of the seediest areas in London?
“In the ’80s, crack and heroin made the area a major narcotics market,” Hussein Kanji, an investor at Hoxton Ventures, said, recalling syringes in tree trunks and gangs patrolling the streets. “In 1982, the local church was occupied by the English Collective of Prostitutes for 12 straight days.” Then, in the early 2000s, a real estate developer had a dream and, well, “now it is the AI hotbed of the United Kingdom,” Kanji said. “What a change.” Around 18 months ago, his portfolio company BioCorteX moved from the neighborhood Holborn to the Jellicoe building in King’s Cross, hoping to be near the action. “Lots going on in London right now,” Nik Sharma, co-founder of BioCorteX, told me. “Lots of hyperscalers moving in.” That includes, reportedly, Jeff Bezos’ AI company Prometheus, which is also said to be in talks to move into the Jellicoe.
There are around 3,600 AI startups in London, which, together, have raised around .1 billion out of the .8 billion raised in the city since late July, according to Dealroom. Since the start of June, AI-related startups have leased more than 1 million square feet of office space in London, according to the real estate firm Knight Frank. With that, prime rents in King’s Cross have risen 18% over the past three years, Chris Dunn, a commercial insight associate at the firm, told me. That percentage represents only the largest leases encompassing at least 10,000 square feet, like the ones OpenAI and Prometheus are signing. The shorter deals go for even more, he said, and now the vacancy rate for conventional office space is just 0.9%. “Demand has outstripped supply,” he continued.
Today, one of the big topics of the area is sovereignty. It was a wake-up call for many when Anthropic shut off access to Mythos and Fable this summer, leaving some in the ecosystem to conclude: “We’d better look after ourselves,” Saul Klein, co-founder of the VC firm Phoenix Court, told me.
Phoenix Court is located in the King’s Cross area and has three portfolio companies in the vicinity, including Olix (which just announced a .3 billion valuation), Early Health and CoMind. Robin Klein, co-founder of the firm, said the shutdown of Fable and Mythos access was a “small but sharp reminder that Europe can’t simply rent its AI capabilities and capacity; it needs to build and hold some of its own.” King’s Cross, he said, is where much of this building is actually happening.
“The bigger question,” he continued, “is whether the U.K. builds the infrastructure, compute, energy, capital, to make this self-reliance durable, rather than just hosting outposts of U.S. labs.”
Image Credits:Phoenix Court
Top founders want to stay
Simon Kohl, founder of Latent Labs, has offices in King’s Cross and San Francisco. The London office, at the moment, is growing faster, and he’s more bullish than ever on the ecosystem, he said. “The mood right now feels less like London trying to catch up and more like London becoming one of the default places to start a serious AI company,” he said. Look around and you are likely to see Wayve testing its autonomous cars. Founded in 2017 by co-founder Alex Kendall, the unicorn is one of London’s biggest success stories.
“Ten years ago, building a frontier AI company from London felt like an unusual choice,” Kendall told me. “Now it feels like an obvious one.” Wayve moved into King’s Cross in 2018 looking for a space that could double as a garage — “a rare combination in Central London,” Kendall said. He has watched the ecosystem mature around him — and it’s now evident that a startup can stay in London, raise serious capital, hire world-class AI talent, and remain globally competitive, he said. Down the street from Anthropic’s new 158,000-square-foot office is the AI agent builder Sierra and the AI video platform Synthesia.
Laura Gonzalez Florez, Synthesia’s chief of staff and head of people, says the company moved into its glossy new office building a year ago to accommodate its growing team. They were drawn to the area for the same reason as everyone else: “It’s very close to the airport … very close to where a lot of investors are,” she said.
Image Credits:Synthesia
Around two-thirds of Synthesia’s engineers are remote, Gonzalez Florez said, letting the company tap into an affordable, international, and diverse talent pool and helping it scale faster. “From London, we can hire and work, without any problem, people from anywhere, from Slovenia to Portugal,” she said.
Unsurprisingly, London’s AI boom is also causing a talent war.U.K. AI job postings have skyrocketed in the past few years, per data from PwC. When Anthropic announced it moved into town earlier this year, it listed, for example, a salary range of £260,000 to £630,000 for a machine learning research engineer when the average salary in London for the same role is around £102,000. Some founders in the U.K., like those in Silicon Valley, are being forced to raise more and bigger rounds to keep up.
“The real test is whether more globally significant AI companies are founded, funded, and scaled from the U.K., while continuing to attract the world’s best talent to build them here,” Zain Ali, founder of the King’s Cross-based AI legal firm Centuro, told me. “If that continues to happen, King’s Cross won’t just be an AI hub. It’ll become one of the U.K.’s most important strategic assets.”
When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.#Thisformernotorious #redlight #districtis #nowone #worlds #top #hubs #TechCrunchUK This former notorious red-light district is now one of the world’s top AI hubs | TechCrunch
What every U.K. AI startup wants to know these days is, how can I get office space in King’s Cross?
The area is so hot that a VC firm allegedly recently won a deal by promising a founder office space in the neighborhood. “We stop at nothing to win deals [for] and to support” founders, “including helping them source office space when needed,” the firm told me when asked about the rumor, declining to confirm or deny any details.
The neighborhood’s popularity began back in 2016 when DeepMind — then newly acquired by Google — moved in. Soon after, a flood of AI startups followed, wanting to be around the Google DeepMind magic. Today, they hope to take advantage of the cluster of AI talent there.
This has transformed King’s Cross into one of the world’s top AI hubs, rivaled only by San Francisco and Beijing. Around London, it’s known by the sobriquet “Knowledge Quarter,” as it’s home to names like OpenAI, Meta, Isomorphic Labs, Cusp AI, Wayne, Recursive, and, a little farther down the road, Synthesia and Anthropic. The European Technology Network (ETN) just moved into a glossy new office nearby, while University College London sits around the corner.
Mixed in with the new developments are trendy food spots like Hoppers and BAO. Hop a train from King’s Cross, and founders can be in Cambridge in 45 minutes to source talent or can be in Paris in two hours to strike a deal.
Who would have guessed that a little more than 20 years ago, this was one of the seediest areas in London?
“In the ’80s, crack and heroin made the area a major narcotics market,” Hussein Kanji, an investor at Hoxton Ventures, said, recalling syringes in tree trunks and gangs patrolling the streets. “In 1982, the local church was occupied by the English Collective of Prostitutes for 12 straight days.” Then, in the early 2000s, a real estate developer had a dream and, well, “now it is the AI hotbed of the United Kingdom,” Kanji said. “What a change.” Around 18 months ago, his portfolio company BioCorteX moved from the neighborhood Holborn to the Jellicoe building in King’s Cross, hoping to be near the action. “Lots going on in London right now,” Nik Sharma, co-founder of BioCorteX, told me. “Lots of hyperscalers moving in.” That includes, reportedly, Jeff Bezos’ AI company Prometheus, which is also said to be in talks to move into the Jellicoe.
There are around 3,600 AI startups in London, which, together, have raised around .1 billion out of the .8 billion raised in the city since late July, according to Dealroom. Since the start of June, AI-related startups have leased more than 1 million square feet of office space in London, according to the real estate firm Knight Frank. With that, prime rents in King’s Cross have risen 18% over the past three years, Chris Dunn, a commercial insight associate at the firm, told me. That percentage represents only the largest leases encompassing at least 10,000 square feet, like the ones OpenAI and Prometheus are signing. The shorter deals go for even more, he said, and now the vacancy rate for conventional office space is just 0.9%. “Demand has outstripped supply,” he continued.
Today, one of the big topics of the area is sovereignty. It was a wake-up call for many when Anthropic shut off access to Mythos and Fable this summer, leaving some in the ecosystem to conclude: “We’d better look after ourselves,” Saul Klein, co-founder of the VC firm Phoenix Court, told me.
Phoenix Court is located in the King’s Cross area and has three portfolio companies in the vicinity, including Olix (which just announced a .3 billion valuation), Early Health and CoMind. Robin Klein, co-founder of the firm, said the shutdown of Fable and Mythos access was a “small but sharp reminder that Europe can’t simply rent its AI capabilities and capacity; it needs to build and hold some of its own.” King’s Cross, he said, is where much of this building is actually happening.
“The bigger question,” he continued, “is whether the U.K. builds the infrastructure, compute, energy, capital, to make this self-reliance durable, rather than just hosting outposts of U.S. labs.”
Image Credits:Phoenix Court
Top founders want to stay
Simon Kohl, founder of Latent Labs, has offices in King’s Cross and San Francisco. The London office, at the moment, is growing faster, and he’s more bullish than ever on the ecosystem, he said. “The mood right now feels less like London trying to catch up and more like London becoming one of the default places to start a serious AI company,” he said. Look around and you are likely to see Wayve testing its autonomous cars. Founded in 2017 by co-founder Alex Kendall, the unicorn is one of London’s biggest success stories.
“Ten years ago, building a frontier AI company from London felt like an unusual choice,” Kendall told me. “Now it feels like an obvious one.” Wayve moved into King’s Cross in 2018 looking for a space that could double as a garage — “a rare combination in Central London,” Kendall said. He has watched the ecosystem mature around him — and it’s now evident that a startup can stay in London, raise serious capital, hire world-class AI talent, and remain globally competitive, he said. Down the street from Anthropic’s new 158,000-square-foot office is the AI agent builder Sierra and the AI video platform Synthesia.
Laura Gonzalez Florez, Synthesia’s chief of staff and head of people, says the company moved into its glossy new office building a year ago to accommodate its growing team. They were drawn to the area for the same reason as everyone else: “It’s very close to the airport … very close to where a lot of investors are,” she said.
Image Credits:Synthesia
Around two-thirds of Synthesia’s engineers are remote, Gonzalez Florez said, letting the company tap into an affordable, international, and diverse talent pool and helping it scale faster. “From London, we can hire and work, without any problem, people from anywhere, from Slovenia to Portugal,” she said.
Unsurprisingly, London’s AI boom is also causing a talent war.U.K. AI job postings have skyrocketed in the past few years, per data from PwC. When Anthropic announced it moved into town earlier this year, it listed, for example, a salary range of £260,000 to £630,000 for a machine learning research engineer when the average salary in London for the same role is around £102,000. Some founders in the U.K., like those in Silicon Valley, are being forced to raise more and bigger rounds to keep up.
“The real test is whether more globally significant AI companies are founded, funded, and scaled from the U.K., while continuing to attract the world’s best talent to build them here,” Zain Ali, founder of the King’s Cross-based AI legal firm Centuro, told me. “If that continues to happen, King’s Cross won’t just be an AI hub. It’ll become one of the U.K.’s most important strategic assets.”
When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.#Thisformernotorious #redlight #districtis #nowone #worlds #top #hubs #TechCrunchUK](https://techcrunch.com/wp-content/uploads/2026/08/DM9A2852.jpg?w=680)

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