Read Blues Clues
The first ticket of the morning comes from one of the higher-ups. It’s marked as urgent and comes with no additional information. I’m currently in the middle of swapping out all our old tower desktops with micro-form-factor PCs, and I know this user’s PC is older than most, so my first thought is a ‘Blue Screen of Death’ or something along those lines.
Then the phone starts ringing. It’s the user in question:
Read Blues Clues
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