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Humans provide neccessary ‘checks and balance’ for AI, says Lattice CEO

Humans provide neccessary ‘checks and balance’ for AI, says Lattice CEO

Of all the words in the dictionary, Sarah Franklin says “balance” is perhaps her favorite – especially when it comes to companies embracing AI.

Franklin leads the Jack Altman-founded employee performance software company Lattice, which is now worth $3 billion. Both on stage at SXSW London and in conversation with TechCrunch, she spoke a lot about balance — the opportunities in finding it, and the risks of not having it during this AI revolution. 

“We put people first,” Franklin told TechCrunch, referring to Lattice, which has started to adopt more AI and automation features. 

Although some companies are touting AI as a way to replace massive numbers of workers, some tech leaders are speaking more openly about the importance of striking a balance at their companies: retaining human employees while augmenting them with AI assistants and “agents.” At SXSW London, Franklin said that looking to fully replace human workers might seem like a good idea in the short term for cost-saving reasons, but such a move might not actually be attractive to customers.

“It’s important to ask yourself, ‘Are you building for the success of the AI first [or are] you building for the success of the people and your customers first?” she said, adding that trust is the most important currency any founder or startup company has, and that building trust with consumers is paramount. “It’s good to have efficiency, but you don’t want to trade out trust.” 

Franklin also stressed the importance of transparency, accountability, and responsibility when it comes to AI. Leaders need to be transparent with employees about what the AI is doing, the AI must be narrowly applied to a particular goal so people understand how it works, and humans must ultimately be held accountable for what the AI impacts. 

“Otherwise, we are then in service of the AI versus the AI being in service of us,” Franklin continued. 

In an interview with TechCrunch after her SXSW appearance, Franklin said Lattice has built an AI HR agent that gives proactive insights and assists employees in one-on-one meetings. The company also has a platform where Lattice clients can create their own custom agents for their businesses. 

Franklin was adamant that humans must have oversight of any AI technology implemented by a company. “It’s a way to just have the regular checks and balances that we’re used to in our workforce,” she told TechCrunch.

She thinks the victors in this AI moment in history will be the ones who learn how to put people first. According to Franklin, it’s one of the most important guardrails that a company can have on AI. 

“We all have a responsibility to make sure that we’re doing this for the people of society,” Franklin said. “Human connection cannot be replaced, and the winners are going to be the companies that understand that.” 

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Back-to-school shopping is already expensive, and this year, tech upgrades aren’t getting any cheaper. Between the ongoing memory crunch (aka RAMageddon), higher hardware costs, and recent Apple price hikes on some products, finding a good deal on the gadgets students need matters more than ever.

Luckily, not every back-to-school tech upgrade has to hurt. T-Mobile’s latest offers are helping students and families save on the stuff they’re most likely shopping for, from free Galaxy S26 and iPhone 17 deals to tablets and home internet.

Before you start picking your new phone color, there’s a catch worth knowing about. These T-Mobile deals do come with a few strings attached. Depending on the offer, you may need to add a new line, pick a qualifying plan, or trade in an eligible phone to get the advertised price. Some savings are also delivered through monthly bill credits.

Best phone deal for students

If you were already planning to upgrade your phone before heading back to school, this is one of T-Mobile’s biggest offers. New customers who switch their number can get a Samsung Galaxy S26 or iPhone 17 for $0 with qualifying plans, with the discount applied through 24 monthly bill credits.

You’ll need a qualifying T-Mobile plan, and depending on the offer, you may need to switch your number to get the full discount. If you cancel service before the credits finish, you’ll be responsible for the remaining device balance.

Best budget phone deal for students

Metro by T-Mobile is offering the iPhone 16e for $99.99 upfront when you bring your existing number to its $50 per month AutoPay plan. After three months of service, you’ll also get a $100 virtual prepaid Mastercard, effectively covering the phone’s cost.

The iPhone 16e is Apple’s more affordable iPhone option, giving students access to features like Apple Intelligence support, a 48-megapixel Fusion camera, and a familiar iOS experience without jumping up to the price of a flagship model.

Best tablet deal for students

A tablet can be a pretty handy school sidekick, whether you’re downloading textbooks, taking notes, or giving your laptop a break. Right now, T-Mobile is giving the Samsung Galaxy Tab A11+ 5G (128GB) away with a new qualifying tablet line.

The catch? The $289.99 price is covered through 24 monthly bill credits, so you’ll want to stick with the plan for the full promo period to get the complete discount.

Best home internet deal for students

Moving off campus usually means adding one more thing to your budget: WiFi. T-Mobile 5G Home Internet is down to $35 per month when bundled with a qualifying T-Mobile phone plan, saving you $15 per month.

New customers can also get a free month of service plus up to $200 back via virtual prepaid card, making it a great option for students moving into an apartment or anyone who wants simple setup without a long-term price surprise. Eligible plans come with a five-year price guarantee, so your monthly rate won’t change during that period (excluding certain fees and upgrades).

#TMobile #backtoschool #deals #Free #Galaxy #S26 #iPhone">Best T-Mobile back-to-school deals: Free Galaxy S26, iPhone 17, and more
                                                            
Back-to-school shopping is already expensive, and this year, tech upgrades aren’t getting any cheaper. Between the ongoing memory crunch (aka RAMageddon), higher hardware costs, and recent Apple price hikes on some products, finding a good deal on the gadgets students need matters more than ever. Luckily, not every back-to-school tech upgrade has to hurt. T-Mobile’s latest offers are helping students and families save on the stuff they’re most likely shopping for, from free Galaxy S26 and iPhone 17 deals to tablets and home internet.Before you start picking your new phone color, there’s a catch worth knowing about. These T-Mobile deals do come with a few strings attached. Depending on the offer, you may need to add a new line, pick a qualifying plan, or trade in an eligible phone to get the advertised price. Some savings are also delivered through monthly bill credits.Best phone deal for students
If you were already planning to upgrade your phone before heading back to school, this is one of T-Mobile’s biggest offers. New customers who switch their number can get a Samsung Galaxy S26 or iPhone 17 for alt=

RAMageddon), higher hardware costs, and recent Apple price hikes on some products, finding a good deal on the gadgets students need matters more than ever.

Luckily, not every back-to-school tech upgrade has to hurt. T-Mobile’s latest offers are helping students and families save on the stuff they’re most likely shopping for, from free Galaxy S26 and iPhone 17 deals to tablets and home internet.

Before you start picking your new phone color, there’s a catch worth knowing about. These T-Mobile deals do come with a few strings attached. Depending on the offer, you may need to add a new line, pick a qualifying plan, or trade in an eligible phone to get the advertised price. Some savings are also delivered through monthly bill credits.

Best phone deal for students

If you were already planning to upgrade your phone before heading back to school, this is one of T-Mobile’s biggest offers. New customers who switch their number can get a Samsung Galaxy S26 or iPhone 17 for $0 with qualifying plans, with the discount applied through 24 monthly bill credits.

You’ll need a qualifying T-Mobile plan, and depending on the offer, you may need to switch your number to get the full discount. If you cancel service before the credits finish, you’ll be responsible for the remaining device balance.

Best budget phone deal for students

Metro by T-Mobile is offering the iPhone 16e for $99.99 upfront when you bring your existing number to its $50 per month AutoPay plan. After three months of service, you’ll also get a $100 virtual prepaid Mastercard, effectively covering the phone’s cost.

The iPhone 16e is Apple’s more affordable iPhone option, giving students access to features like Apple Intelligence support, a 48-megapixel Fusion camera, and a familiar iOS experience without jumping up to the price of a flagship model.

Best tablet deal for students

A tablet can be a pretty handy school sidekick, whether you’re downloading textbooks, taking notes, or giving your laptop a break. Right now, T-Mobile is giving the Samsung Galaxy Tab A11+ 5G (128GB) away with a new qualifying tablet line.

The catch? The $289.99 price is covered through 24 monthly bill credits, so you’ll want to stick with the plan for the full promo period to get the complete discount.

Best home internet deal for students

Moving off campus usually means adding one more thing to your budget: WiFi. T-Mobile 5G Home Internet is down to $35 per month when bundled with a qualifying T-Mobile phone plan, saving you $15 per month.

New customers can also get a free month of service plus up to $200 back via virtual prepaid card, making it a great option for students moving into an apartment or anyone who wants simple setup without a long-term price surprise. Eligible plans come with a five-year price guarantee, so your monthly rate won’t change during that period (excluding certain fees and upgrades).

#TMobile #backtoschool #deals #Free #Galaxy #S26 #iPhone">Best T-Mobile back-to-school deals: Free Galaxy S26, iPhone 17, and more

Back-to-school shopping is already expensive, and this year, tech upgrades aren’t getting any cheaper. Between the ongoing memory crunch (aka RAMageddon), higher hardware costs, and recent Apple price hikes on some products, finding a good deal on the gadgets students need matters more than ever.

Luckily, not every back-to-school tech upgrade has to hurt. T-Mobile’s latest offers are helping students and families save on the stuff they’re most likely shopping for, from free Galaxy S26 and iPhone 17 deals to tablets and home internet.

Before you start picking your new phone color, there’s a catch worth knowing about. These T-Mobile deals do come with a few strings attached. Depending on the offer, you may need to add a new line, pick a qualifying plan, or trade in an eligible phone to get the advertised price. Some savings are also delivered through monthly bill credits.

Best phone deal for students

If you were already planning to upgrade your phone before heading back to school, this is one of T-Mobile’s biggest offers. New customers who switch their number can get a Samsung Galaxy S26 or iPhone 17 for $0 with qualifying plans, with the discount applied through 24 monthly bill credits.

You’ll need a qualifying T-Mobile plan, and depending on the offer, you may need to switch your number to get the full discount. If you cancel service before the credits finish, you’ll be responsible for the remaining device balance.

Best budget phone deal for students

Metro by T-Mobile is offering the iPhone 16e for $99.99 upfront when you bring your existing number to its $50 per month AutoPay plan. After three months of service, you’ll also get a $100 virtual prepaid Mastercard, effectively covering the phone’s cost.

The iPhone 16e is Apple’s more affordable iPhone option, giving students access to features like Apple Intelligence support, a 48-megapixel Fusion camera, and a familiar iOS experience without jumping up to the price of a flagship model.

Best tablet deal for students

A tablet can be a pretty handy school sidekick, whether you’re downloading textbooks, taking notes, or giving your laptop a break. Right now, T-Mobile is giving the Samsung Galaxy Tab A11+ 5G (128GB) away with a new qualifying tablet line.

The catch? The $289.99 price is covered through 24 monthly bill credits, so you’ll want to stick with the plan for the full promo period to get the complete discount.

Best home internet deal for students

Moving off campus usually means adding one more thing to your budget: WiFi. T-Mobile 5G Home Internet is down to $35 per month when bundled with a qualifying T-Mobile phone plan, saving you $15 per month.

New customers can also get a free month of service plus up to $200 back via virtual prepaid card, making it a great option for students moving into an apartment or anyone who wants simple setup without a long-term price surprise. Eligible plans come with a five-year price guarantee, so your monthly rate won’t change during that period (excluding certain fees and upgrades).

#TMobile #backtoschool #deals #Free #Galaxy #S26 #iPhone

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