I am back from vacation. What did I miss? Turns out, quite a lot — including the end of the Uber-Waymopartnership in Phoenix. Uber and Waymo still have robotaxi service partnerships in Atlanta and Austin. The question is not if, but when will these agreements end? But that isn’t the most intriguing question, in my opinion. I am far more intrigued by how these two companies will behave once the remaining partnerships end.
There is already tension with Uber executives taking not-so-subtle shots at Waymo. I expect that once the partnerships end, these thinly veiled barbs will be replaced with more direct action. One battleground will be policy, specifically markets where robotaxi companies are angling to get access.
This week, we saw another interesting development in the autonomous vehicle industry on the federal stage. National Highway Traffic Safety Administration administrator Jonathan Morrison issued a directive to autonomous vehicle developers, stating that it is unacceptable for their vehicles to interfere with first responders or law enforcement.
The money quote: “Let me be clear: the inability to detect and appropriately respond to such situations represents a functional insufficiency. Emergency scenes are not rare or extreme ‘edge cases.’ As such, NHTSA is today issuing a call to action for AV developers and operators to immediately focus their resources on fixing this issue.”
Morrison’s letter never calls out any one robotaxi company and it was sent to every AV developer listed in the Department of Transportation’s Standing General Order. But it sure seems like Morrison is directing the agency’s ire at Waymo.
A previous TechCrunch investigation found that Waymo — which operates the largest robotaxi fleet in the United States, with vehicles in cities such as Los Angeles, Phoenix, and San Francisco — has had repeated run-ins with first responders. And just this week, San Francisco supervisor Bilal Mahmood said he plans to submit a letter of inquiry to examine how autonomous vehicles affected public transit services and emergency responders following a July 4 fireworks show that resulted in massive gridlock. Local news outlets reported that numerous Waymo robotaxis had to be towed after running out of power during the lengthy traffic jam.
Morrison’s letter has gravitas. But will there be substantive consequences for AV developers? It’s hard to tell at this point. For now, the NHTSA has demanded companies present the agency with “solutions” by the end of the month.
One more news item from the feds. Take a look at the new 2026 Regulatory Plan and Unified Agenda, which was updated last week. It contains a long list of proposed changes to Federal Motor Vehicle Safety Standards (FMVSS) requirements, which govern vehicle design and equipment requirements. These proposed changes could help autonomous vehicle companies like Tesla and Zoox, which are developing vehicles without steering wheels, pedals, or other features required on human-driven cars.
We usually focus on venture deals, but this week I wanted to highlight Rivian and the sale of 86.25 million Class A common shares priced at $15.50 each (that includes an added 11.25 million in additional shares that underwriters opted to buy).
In all, Rivian said it expects to raise $1.32 billion in new capital. The raise comes at a notable time for the EV maker. The company started delivering its new R2 SUV last month and recently raised its sales forecast for 2026. The company said it now expects to deliver between 65,000 and 70,000 vehicles after outperforming its own expectations in the second quarter due to robust growth quarter-over-quarter in EDV and R1, coupled with the introduction of R2 deliveries.
The company didn’t explain the reason for the raise. But as a reminder, Rivian is not yet profitable and scaling up production of the R2 — or any vehicle for that matter — isn’t cheap!
Other deals that got my attention …
Bidbus, a Los Angeles-based startup that built a digital marketplace where multiple dealers can bid on a car, raised $15 million in a Series A funding round led by Ibex Investors. Mucker Capital, FJ Labs, Motley Fool Ventures, Data Point Capital, Walter Ventures, and the Car Dealership Guy’s Yossi Levi also participated.
Lyft said it plans to acquire Serveo’s bike-share business in Spain. Terms weren’t disclosed, but the ride-hailing company said it is expected to close this year.
TaiSan, a U.K. battery startup, raised £4.65 million in a seed funding round co-led by Eos Advisory and the Midlands Engine Investment Fund II. InnoEnergy, AFI Ventures, EverQuest Capital Partners, Exergon, Heartfelt Ventures, Adeline Arts & Science, Techmind, angel investor François Badelon, and matched funding from Innovate UK also participated.
Notable reads and other tidbits
Image Credits:Bryce Durbin
AssuranceAmerica, a U.S. insurance provider, confirmed a data breach that affected the personal information and driver’s license numbers of 6.9 million people, making it the largest known spill of Americans’ driver’s license information this year.
Beta Technologies, the electric vehicle takeoff and landing developer, completed operational flights conducted under the U.S. Department of Transportation and Federal Aviation Administration’s new eVTOL Integration Pilot Program. The flights covered about 275 nautical miles covering Virginia and Maryland.
Longtime followers of Tesla will remember the heady days when Elon Musk battled various short sellers of the company’s stock. Musk is more polarizing than ever, and one exchange-traded fund creator has found a way to tap into that negative sentiment with two new anti-Elon exchange-traded funds.
GM brand Chevrolet built an all-American EV truck. Senior reporter Tim De Chant asks, Why is nobody buying it?
Manna Aero, the Ireland-based autonomous drone delivery startup, is scaling up in the United States with a factory and operations center in Tulsa, Oklahoma, that it says will employ 1,000 in the next few years.
Slate Auto teamed up with Crayola to offer its EV truck and SUV customers vehicle wraps in five crayon colors. (Reminder: The basic Slate EV vehicle isn’t painted. Instead, it comes in a gray composite material that can be customized with a vehicle wrap. The company has hundreds of options to choose from.)
One more thing …
TechCrunch podcast Build Mode just launched its third season, and it’s a banger. Build Mode is hosted by Isabelle Johannessen, who heads TechCrunch’s Startup Battlefield program. Unlike Equity — the TC podcast I co-host along with Anthony Ha and Sean O’Kane — Build Mode is designed to help early-stage founders.
The new season kicks off with Precursor Ventures founder and managing partner Charles Hudson, who talks about what early-stage founders need to know before raising their first institutional round.
I am back from vacation. What did I miss? Turns out, quite a lot — including the end of the Uber-Waymopartnership in Phoenix. Uber and Waymo still have robotaxi service partnerships in Atlanta and Austin. The question is not if, but when will these agreements end? But that isn’t the most intriguing question, in my opinion. I am far more intrigued by how these two companies will behave once the remaining partnerships end.
There is already tension with Uber executives taking not-so-subtle shots at Waymo. I expect that once the partnerships end, these thinly veiled barbs will be replaced with more direct action. One battleground will be policy, specifically markets where robotaxi companies are angling to get access.
This week, we saw another interesting development in the autonomous vehicle industry on the federal stage. National Highway Traffic Safety Administration administrator Jonathan Morrison issued a directive to autonomous vehicle developers, stating that it is unacceptable for their vehicles to interfere with first responders or law enforcement.
The money quote: “Let me be clear: the inability to detect and appropriately respond to such situations represents a functional insufficiency. Emergency scenes are not rare or extreme ‘edge cases.’ As such, NHTSA is today issuing a call to action for AV developers and operators to immediately focus their resources on fixing this issue.”
Morrison’s letter never calls out any one robotaxi company and it was sent to every AV developer listed in the Department of Transportation’s Standing General Order. But it sure seems like Morrison is directing the agency’s ire at Waymo.
A previous TechCrunch investigation found that Waymo — which operates the largest robotaxi fleet in the United States, with vehicles in cities such as Los Angeles, Phoenix, and San Francisco — has had repeated run-ins with first responders. And just this week, San Francisco supervisor Bilal Mahmood said he plans to submit a letter of inquiry to examine how autonomous vehicles affected public transit services and emergency responders following a July 4 fireworks show that resulted in massive gridlock. Local news outlets reported that numerous Waymo robotaxis had to be towed after running out of power during the lengthy traffic jam.
Morrison’s letter has gravitas. But will there be substantive consequences for AV developers? It’s hard to tell at this point. For now, the NHTSA has demanded companies present the agency with “solutions” by the end of the month.
One more news item from the feds. Take a look at the new 2026 Regulatory Plan and Unified Agenda, which was updated last week. It contains a long list of proposed changes to Federal Motor Vehicle Safety Standards (FMVSS) requirements, which govern vehicle design and equipment requirements. These proposed changes could help autonomous vehicle companies like Tesla and Zoox, which are developing vehicles without steering wheels, pedals, or other features required on human-driven cars.
We usually focus on venture deals, but this week I wanted to highlight Rivian and the sale of 86.25 million Class A common shares priced at $15.50 each (that includes an added 11.25 million in additional shares that underwriters opted to buy).
In all, Rivian said it expects to raise $1.32 billion in new capital. The raise comes at a notable time for the EV maker. The company started delivering its new R2 SUV last month and recently raised its sales forecast for 2026. The company said it now expects to deliver between 65,000 and 70,000 vehicles after outperforming its own expectations in the second quarter due to robust growth quarter-over-quarter in EDV and R1, coupled with the introduction of R2 deliveries.
The company didn’t explain the reason for the raise. But as a reminder, Rivian is not yet profitable and scaling up production of the R2 — or any vehicle for that matter — isn’t cheap!
Other deals that got my attention …
Bidbus, a Los Angeles-based startup that built a digital marketplace where multiple dealers can bid on a car, raised $15 million in a Series A funding round led by Ibex Investors. Mucker Capital, FJ Labs, Motley Fool Ventures, Data Point Capital, Walter Ventures, and the Car Dealership Guy’s Yossi Levi also participated.
Lyft said it plans to acquire Serveo’s bike-share business in Spain. Terms weren’t disclosed, but the ride-hailing company said it is expected to close this year.
TaiSan, a U.K. battery startup, raised £4.65 million in a seed funding round co-led by Eos Advisory and the Midlands Engine Investment Fund II. InnoEnergy, AFI Ventures, EverQuest Capital Partners, Exergon, Heartfelt Ventures, Adeline Arts & Science, Techmind, angel investor François Badelon, and matched funding from Innovate UK also participated.
Notable reads and other tidbits
Image Credits:Bryce Durbin
AssuranceAmerica, a U.S. insurance provider, confirmed a data breach that affected the personal information and driver’s license numbers of 6.9 million people, making it the largest known spill of Americans’ driver’s license information this year.
Beta Technologies, the electric vehicle takeoff and landing developer, completed operational flights conducted under the U.S. Department of Transportation and Federal Aviation Administration’s new eVTOL Integration Pilot Program. The flights covered about 275 nautical miles covering Virginia and Maryland.
Longtime followers of Tesla will remember the heady days when Elon Musk battled various short sellers of the company’s stock. Musk is more polarizing than ever, and one exchange-traded fund creator has found a way to tap into that negative sentiment with two new anti-Elon exchange-traded funds.
GM brand Chevrolet built an all-American EV truck. Senior reporter Tim De Chant asks, Why is nobody buying it?
Manna Aero, the Ireland-based autonomous drone delivery startup, is scaling up in the United States with a factory and operations center in Tulsa, Oklahoma, that it says will employ 1,000 in the next few years.
Slate Auto teamed up with Crayola to offer its EV truck and SUV customers vehicle wraps in five crayon colors. (Reminder: The basic Slate EV vehicle isn’t painted. Instead, it comes in a gray composite material that can be customized with a vehicle wrap. The company has hundreds of options to choose from.)
One more thing …
TechCrunch podcast Build Mode just launched its third season, and it’s a banger. Build Mode is hosted by Isabelle Johannessen, who heads TechCrunch’s Startup Battlefield program. Unlike Equity — the TC podcast I co-host along with Anthony Ha and Sean O’Kane — Build Mode is designed to help early-stage founders.
The new season kicks off with Precursor Ventures founder and managing partner Charles Hudson, who talks about what early-stage founders need to know before raising their first institutional round.
Welcome back to TechCrunch Mobility, your hub for the future of transportation and now, more than ever, how AI is playing a part. To get this in your inbox, sign up here for free — just click TechCrunch Mobility!
I am back from vacation. What did I miss? Turns out, quite a lot — including the end of the Uber-Waymopartnership in Phoenix. Uber and Waymo still have robotaxi service partnerships in Atlanta and Austin. The question is not if, but when will these agreements end? But that isn’t the most intriguing question, in my opinion. I am far more intrigued by how these two companies will behave once the remaining partnerships end.
There is already tension with Uber executives taking not-so-subtle shots at Waymo. I expect that once the partnerships end, these thinly veiled barbs will be replaced with more direct action. One battleground will be policy, specifically markets where robotaxi companies are angling to get access.
This week, we saw another interesting development in the autonomous vehicle industry on the federal stage. National Highway Traffic Safety Administration administrator Jonathan Morrison issued a directive to autonomous vehicle developers, stating that it is unacceptable for their vehicles to interfere with first responders or law enforcement.
The money quote: “Let me be clear: the inability to detect and appropriately respond to such situations represents a functional insufficiency. Emergency scenes are not rare or extreme ‘edge cases.’ As such, NHTSA is today issuing a call to action for AV developers and operators to immediately focus their resources on fixing this issue.”
Morrison’s letter never calls out any one robotaxi company and it was sent to every AV developer listed in the Department of Transportation’s Standing General Order. But it sure seems like Morrison is directing the agency’s ire at Waymo.
A previous TechCrunch investigation found that Waymo — which operates the largest robotaxi fleet in the United States, with vehicles in cities such as Los Angeles, Phoenix, and San Francisco — has had repeated run-ins with first responders. And just this week, San Francisco supervisor Bilal Mahmood said he plans to submit a letter of inquiry to examine how autonomous vehicles affected public transit services and emergency responders following a July 4 fireworks show that resulted in massive gridlock. Local news outlets reported that numerous Waymo robotaxis had to be towed after running out of power during the lengthy traffic jam.
Morrison’s letter has gravitas. But will there be substantive consequences for AV developers? It’s hard to tell at this point. For now, the NHTSA has demanded companies present the agency with “solutions” by the end of the month.
One more news item from the feds. Take a look at the new 2026 Regulatory Plan and Unified Agenda, which was updated last week. It contains a long list of proposed changes to Federal Motor Vehicle Safety Standards (FMVSS) requirements, which govern vehicle design and equipment requirements. These proposed changes could help autonomous vehicle companies like Tesla and Zoox, which are developing vehicles without steering wheels, pedals, or other features required on human-driven cars.
We usually focus on venture deals, but this week I wanted to highlight Rivian and the sale of 86.25 million Class A common shares priced at $15.50 each (that includes an added 11.25 million in additional shares that underwriters opted to buy).
In all, Rivian said it expects to raise $1.32 billion in new capital. The raise comes at a notable time for the EV maker. The company started delivering its new R2 SUV last month and recently raised its sales forecast for 2026. The company said it now expects to deliver between 65,000 and 70,000 vehicles after outperforming its own expectations in the second quarter due to robust growth quarter-over-quarter in EDV and R1, coupled with the introduction of R2 deliveries.
The company didn’t explain the reason for the raise. But as a reminder, Rivian is not yet profitable and scaling up production of the R2 — or any vehicle for that matter — isn’t cheap!
Other deals that got my attention …
Bidbus, a Los Angeles-based startup that built a digital marketplace where multiple dealers can bid on a car, raised $15 million in a Series A funding round led by Ibex Investors. Mucker Capital, FJ Labs, Motley Fool Ventures, Data Point Capital, Walter Ventures, and the Car Dealership Guy’s Yossi Levi also participated.
Lyft said it plans to acquire Serveo’s bike-share business in Spain. Terms weren’t disclosed, but the ride-hailing company said it is expected to close this year.
TaiSan, a U.K. battery startup, raised £4.65 million in a seed funding round co-led by Eos Advisory and the Midlands Engine Investment Fund II. InnoEnergy, AFI Ventures, EverQuest Capital Partners, Exergon, Heartfelt Ventures, Adeline Arts & Science, Techmind, angel investor François Badelon, and matched funding from Innovate UK also participated.
Notable reads and other tidbits
Image Credits:Bryce Durbin
AssuranceAmerica, a U.S. insurance provider, confirmed a data breach that affected the personal information and driver’s license numbers of 6.9 million people, making it the largest known spill of Americans’ driver’s license information this year.
Beta Technologies, the electric vehicle takeoff and landing developer, completed operational flights conducted under the U.S. Department of Transportation and Federal Aviation Administration’s new eVTOL Integration Pilot Program. The flights covered about 275 nautical miles covering Virginia and Maryland.
Longtime followers of Tesla will remember the heady days when Elon Musk battled various short sellers of the company’s stock. Musk is more polarizing than ever, and one exchange-traded fund creator has found a way to tap into that negative sentiment with two new anti-Elon exchange-traded funds.
GM brand Chevrolet built an all-American EV truck. Senior reporter Tim De Chant asks, Why is nobody buying it?
Manna Aero, the Ireland-based autonomous drone delivery startup, is scaling up in the United States with a factory and operations center in Tulsa, Oklahoma, that it says will employ 1,000 in the next few years.
Slate Auto teamed up with Crayola to offer its EV truck and SUV customers vehicle wraps in five crayon colors. (Reminder: The basic Slate EV vehicle isn’t painted. Instead, it comes in a gray composite material that can be customized with a vehicle wrap. The company has hundreds of options to choose from.)
One more thing …
TechCrunch podcast Build Mode just launched its third season, and it’s a banger. Build Mode is hosted by Isabelle Johannessen, who heads TechCrunch’s Startup Battlefield program. Unlike Equity — the TC podcast I co-host along with Anthony Ha and Sean O’Kane — Build Mode is designed to help early-stage founders.
The new season kicks off with Precursor Ventures founder and managing partner Charles Hudson, who talks about what early-stage founders need to know before raising their first institutional round.
In February, the company announced Uber Autonomous Solutions, a new business division that conveys its bigger ambitions around driverless tech. The division provides companies with a suite of services that handle all the tasks associated with operating a robotaxi, self-driving truck, or sidewalk delivery robot business, including software and support services.
And Uber clearly means to make AVs a major revenue driver. The company plans to offer robotaxi rides through its app in as many as 15 cities globally by the end of the year and has said it intends to be the largest facilitator of AV trips in the world by 2029.
When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.
In February, the company announced Uber Autonomous Solutions, a new business division that conveys its bigger ambitions around driverless tech. The division provides companies with a suite of services that handle all the tasks associated with operating a robotaxi, self-driving truck, or sidewalk delivery robot business, including software and support services.
And Uber clearly means to make AVs a major revenue driver. The company plans to offer robotaxi rides through its app in as many as 15 cities globally by the end of the year and has said it intends to be the largest facilitator of AV trips in the world by 2029.
When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.
#Squishmallows #dentures #Heart #Hot #Dads #bag #Uber #thousands #items #left #robotaxis #TechCrunchautonomous vehicles,avride,Motional,Uber,Waymo">Squishmallows, dentures, and an ‘I Heart Hot Dads’ bag: Uber has found thousands of items left in robotaxis | TechCrunch
For the past 10 years, Uber’s annual Lost & Found Index has provided a rather quirky anthropological snapshot of its riders — and even a few insights into society. The annual catalogue of millions of forgotten items ranges from mundane modern-day tools such as smartphones and laptops, to more eyebrow-raising objects like live fish, an ankle monitor, a toboggan, a package of live butterflies, and a single Louboutin shoe.
This year, Uber is using the report to highlight the same old problem of lost items with a new twist: robotaxis. Thousands of items (it’s a bit too new for millions) were left behind in robotaxis on Uber’s ride-hailing network in the past year, the company said Tuesday. There were the usual suspects of phones, keys, wallets, passports, and headphones, along with a few items that strayed into the who-is-this-rider category: a set of dentures, an “I Heart Hot Dads” bag, and a blue hat that reads “Emotional Support Human.”
Beyond this entertaining list lies a business opportunity, if a minor one. Even in a future of robot taxis, someone still has to return the things passengers leave behind.
Uber has spent the past several years locking up dozens of partnerships with autonomous vehicle (AV) technology companies. But it really wasn’t until March 2025, when the “Waymo on Uber” robotaxi service launched in Austin, that the commercial wheels on its AV business started turning. Since then, Uber and Waymo have also started a robotaxi service in Atlanta. Uber has added other AV companies to its app in the past year, including Motional in Las Vegas and Avride in Dallas, although these still have human safety operators behind the wheel.
That Uber has already logged thousands of lost items in just 12 months gives some sense of just how many robotaxi rides have been completed on its app. The underlying message here is that Uber’s existing network is already set up to reunite riders with their lost items, including a 15-pound yo-yo, one large black marble duck, a Squishmallow, and a Charli XCX poster.
When an Uber rider forgets belongings in a robotaxi, the process for recovering them is similar to any other Uber ride: open the app, click the activity tab, select the trip during which the item was lost, and contact customer support. Riders are then able to message, chat, or call a support agent. If the item is located, they have two options: pay $15 for an Uber Courier driver to provide same-day local delivery, or pick up the belonging in person from an AV depot, where the vehicles are stored and serviced.
Uber Courier is a rebrand of Uber Connect, which launched in 2020 and allowed users to send packages and personal items between local addresses. But Uber says there is more to its robotaxi support network than repurposing existing services.
“With tens of millions of lost items reported on Uber each year, we’ve spent the last decade building systems that help riders quickly and seamlessly reunite with their belongings,” Amy Satrom, global head of autonomous support at Uber, said in a statement. “As autonomous rides continue to scale on Uber, we’re bringing that same expertise to AVs — combining our fleet operations, support teams, and hybrid network to make getting a lost item back simple, even when there’s no driver behind the wheel.”
In February, the company announced Uber Autonomous Solutions, a new business division that conveys its bigger ambitions around driverless tech. The division provides companies with a suite of services that handle all the tasks associated with operating a robotaxi, self-driving truck, or sidewalk delivery robot business, including software and support services.
And Uber clearly means to make AVs a major revenue driver. The company plans to offer robotaxi rides through its app in as many as 15 cities globally by the end of the year and has said it intends to be the largest facilitator of AV trips in the world by 2029.
When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.
I remember watching 30 Minutes Or Less when I was a teenager and thinking, “I…
By law, autonomous vehicles aren’t allowed to carry unaccompanied minors in California. Waymo, Alphabet’s self-driving-car company, doesn’t allow kids under 18 to ride alone anywhere outside of metro Phoenix, Arizona. But that hasn’t stopped some time-strapped parents from using their own accounts to transport their kids to school, extracurricular activities, and even social outings. Some have reported that the lack of drivers makes them feel safer.
Waymo is working to crack down on the practice, the company confirmed Friday, after reports of new mid-ride age-verification checks began to float around on social media. The company has “policies in place” to help it identify violations of its terms of service, Waymo spokesperson Chris Bonelli wrote in a statement to WIRED. “We are continuing to refine our system and processes for accuracy over time.” Violating its terms of service can lead to temporary or permanent suspension of an account, Waymo says.
The company uses cameras inside its cars to check that riders aren’t violating its rules. Its privacy policy notes that the company records video inside the vehicle during trips. Waymo says its support workers “may review video under certain circumstances” and, “in more urgent circumstances,” access live video during a trip. The company says it does not use facial recognition or “other biometric identification technologies” to identify individuals.
The news comes a month after several California labor groups, including the California Gig Workers Union, filed a formal complaint with a state regulatory agency, accusing Waymo of violating the terms of its permit to operate in the state by knowingly transporting unaccompanied minors. The matter was assigned to a judge this week. The state is evaluating new rules that could allow solo riders under 18 in driverless cars, perhaps patterned after a program that permits ride-hail companies with human drivers to transport minors in California.
So far, several fresh-faced adults have been caught in the crossfire. On Tuesday, San Francisco machine learning engineer Nicholas Fleischhauer was about five minutes into his Waymo ride when the car connected him to support. A voice came over the line asking Fleischhauer to verify his age. He told the worker the truth: He’s 35. “I had messy and wet hair and a backpack on me,” he says, by way of explaining why he might have been flagged by Waymo’s system. Plus, “people have told me that I look young for my age.” Fleischhauer says he takes Waymo weekly, but this marked the first time he had been asked about his age.
Since last summer, Waymo has allowed parents in the Phoenix area to set up teen accounts for riders ages 14 to 17. The accounts allow the teen riders’ adults to track their real-time locations during their trips. Waymo says a specially trained team of support agents deals with any issues its teen riders might have. Waymo says that “hundreds” of Phoenix families use the service each week.
In Waymo’s other markets across the US, adults are allowed to ride with guests under 18, though children under 8 must be in a secured car or booster seat.
Ethan S. Klein is 23, but his 26th LA Waymo ride on Thursday—plus the music he was listening to—was interrupted by an in-car call from a support agent who asked him, for the first time, to verify his birth date. Klein is an adult, but his first impulse was almost teen-like. “I was a little startled,” he says. “I thought I was in trouble!”
By law, autonomous vehicles aren’t allowed to carry unaccompanied minors in California. Waymo, Alphabet’s self-driving-car company, doesn’t allow kids under 18 to ride alone anywhere outside of metro Phoenix, Arizona. But that hasn’t stopped some time-strapped parents from using their own accounts to transport their kids to school, extracurricular activities, and even social outings. Some have reported that the lack of drivers makes them feel safer.
Waymo is working to crack down on the practice, the company confirmed Friday, after reports of new mid-ride age-verification checks began to float around on social media. The company has “policies in place” to help it identify violations of its terms of service, Waymo spokesperson Chris Bonelli wrote in a statement to WIRED. “We are continuing to refine our system and processes for accuracy over time.” Violating its terms of service can lead to temporary or permanent suspension of an account, Waymo says.
The company uses cameras inside its cars to check that riders aren’t violating its rules. Its privacy policy notes that the company records video inside the vehicle during trips. Waymo says its support workers “may review video under certain circumstances” and, “in more urgent circumstances,” access live video during a trip. The company says it does not use facial recognition or “other biometric identification technologies” to identify individuals.
The news comes a month after several California labor groups, including the California Gig Workers Union, filed a formal complaint with a state regulatory agency, accusing Waymo of violating the terms of its permit to operate in the state by knowingly transporting unaccompanied minors. The matter was assigned to a judge this week. The state is evaluating new rules that could allow solo riders under 18 in driverless cars, perhaps patterned after a program that permits ride-hail companies with human drivers to transport minors in California.
So far, several fresh-faced adults have been caught in the crossfire. On Tuesday, San Francisco machine learning engineer Nicholas Fleischhauer was about five minutes into his Waymo ride when the car connected him to support. A voice came over the line asking Fleischhauer to verify his age. He told the worker the truth: He’s 35. “I had messy and wet hair and a backpack on me,” he says, by way of explaining why he might have been flagged by Waymo’s system. Plus, “people have told me that I look young for my age.” Fleischhauer says he takes Waymo weekly, but this marked the first time he had been asked about his age.
Since last summer, Waymo has allowed parents in the Phoenix area to set up teen accounts for riders ages 14 to 17. The accounts allow the teen riders’ adults to track their real-time locations during their trips. Waymo says a specially trained team of support agents deals with any issues its teen riders might have. Waymo says that “hundreds” of Phoenix families use the service each week.
In Waymo’s other markets across the US, adults are allowed to ride with guests under 18, though children under 8 must be in a secured car or booster seat.
Ethan S. Klein is 23, but his 26th LA Waymo ride on Thursday—plus the music he was listening to—was interrupted by an in-car call from a support agent who asked him, for the first time, to verify his birth date. Klein is an adult, but his first impulse was almost teen-like. “I was a little startled,” he says. “I thought I was in trouble!”
#Waymo #Crack #Solo #Kids #Driverless #Carsself-driving cars,cars,autonomous vehicles,safety,waymo,uber,kids">Waymo Is Trying to Crack Down on Solo Kids in Driverless Cars
By law, autonomous vehicles aren’t allowed to carry unaccompanied minors in California. Waymo, Alphabet’s self-driving-car company, doesn’t allow kids under 18 to ride alone anywhere outside of metro Phoenix, Arizona. But that hasn’t stopped some time-strapped parents from using their own accounts to transport their kids to school, extracurricular activities, and even social outings. Some have reported that the lack of drivers makes them feel safer.
Waymo is working to crack down on the practice, the company confirmed Friday, after reports of new mid-ride age-verification checks began to float around on social media. The company has “policies in place” to help it identify violations of its terms of service, Waymo spokesperson Chris Bonelli wrote in a statement to WIRED. “We are continuing to refine our system and processes for accuracy over time.” Violating its terms of service can lead to temporary or permanent suspension of an account, Waymo says.
The company uses cameras inside its cars to check that riders aren’t violating its rules. Its privacy policy notes that the company records video inside the vehicle during trips. Waymo says its support workers “may review video under certain circumstances” and, “in more urgent circumstances,” access live video during a trip. The company says it does not use facial recognition or “other biometric identification technologies” to identify individuals.
The news comes a month after several California labor groups, including the California Gig Workers Union, filed a formal complaint with a state regulatory agency, accusing Waymo of violating the terms of its permit to operate in the state by knowingly transporting unaccompanied minors. The matter was assigned to a judge this week. The state is evaluating new rules that could allow solo riders under 18 in driverless cars, perhaps patterned after a program that permits ride-hail companies with human drivers to transport minors in California.
So far, several fresh-faced adults have been caught in the crossfire. On Tuesday, San Francisco machine learning engineer Nicholas Fleischhauer was about five minutes into his Waymo ride when the car connected him to support. A voice came over the line asking Fleischhauer to verify his age. He told the worker the truth: He’s 35. “I had messy and wet hair and a backpack on me,” he says, by way of explaining why he might have been flagged by Waymo’s system. Plus, “people have told me that I look young for my age.” Fleischhauer says he takes Waymo weekly, but this marked the first time he had been asked about his age.
Since last summer, Waymo has allowed parents in the Phoenix area to set up teen accounts for riders ages 14 to 17. The accounts allow the teen riders’ adults to track their real-time locations during their trips. Waymo says a specially trained team of support agents deals with any issues its teen riders might have. Waymo says that “hundreds” of Phoenix families use the service each week.
In Waymo’s other markets across the US, adults are allowed to ride with guests under 18, though children under 8 must be in a secured car or booster seat.
Ethan S. Klein is 23, but his 26th LA Waymo ride on Thursday—plus the music he was listening to—was interrupted by an in-car call from a support agent who asked him, for the first time, to verify his birth date. Klein is an adult, but his first impulse was almost teen-like. “I was a little startled,” he says. “I thought I was in trouble!”
