Squishmallows, dentures, and an ‘I Heart Hot Dads’ bag: Uber has found thousands of items left in robotaxis | TechCrunch
For the past 10 years, Uber’s annual Lost & Found Index has provided a rather quirky anthropological snapshot of its riders — and even a few insights into society. The annual catalogue of millions of forgotten items ranges from mundane modern-day tools such as smartphones and laptops, to more eyebrow-raising objects like live fish, an ankle monitor, a toboggan, a package of live butterflies, and a single Louboutin shoe.
This year, Uber is using the report to highlight the same old problem of lost items with a new twist: robotaxis. Thousands of items (it’s a bit too new for millions) were left behind in robotaxis on Uber’s ride-hailing network in the past year, the company said Tuesday. There were the usual suspects of phones, keys, wallets, passports, and headphones, along with a few items that strayed into the who-is-this-rider category: a set of dentures, an “I Heart Hot Dads” bag, and a blue hat that reads “Emotional Support Human.”
Beyond this entertaining list lies a business opportunity, if a minor one. Even in a future of robot taxis, someone still has to return the things passengers leave behind.
Uber has spent the past several years locking up dozens of partnerships with autonomous vehicle (AV) technology companies. But it really wasn’t until March 2025, when the “Waymo on Uber” robotaxi service launched in Austin, that the commercial wheels on its AV business started turning. Since then, Uber and Waymo have also started a robotaxi service in Atlanta. Uber has added other AV companies to its app in the past year, including Motional in Las Vegas and Avride in Dallas, although these still have human safety operators behind the wheel.
That Uber has already logged thousands of lost items in just 12 months gives some sense of just how many robotaxi rides have been completed on its app. The underlying message here is that Uber’s existing network is already set up to reunite riders with their lost items, including a 15-pound yo-yo, one large black marble duck, a Squishmallow, and a Charli XCX poster.
When an Uber rider forgets belongings in a robotaxi, the process for recovering them is similar to any other Uber ride: open the app, click the activity tab, select the trip during which the item was lost, and contact customer support. Riders are then able to message, chat, or call a support agent. If the item is located, they have two options: pay $15 for an Uber Courier driver to provide same-day local delivery, or pick up the belonging in person from an AV depot, where the vehicles are stored and serviced.
Uber Courier is a rebrand of Uber Connect, which launched in 2020 and allowed users to send packages and personal items between local addresses. But Uber says there is more to its robotaxi support network than repurposing existing services.
“With tens of millions of lost items reported on Uber each year, we’ve spent the last decade building systems that help riders quickly and seamlessly reunite with their belongings,” Amy Satrom, global head of autonomous support at Uber, said in a statement. “As autonomous rides continue to scale on Uber, we’re bringing that same expertise to AVs — combining our fleet operations, support teams, and hybrid network to make getting a lost item back simple, even when there’s no driver behind the wheel.”
In February, the company announced Uber Autonomous Solutions, a new business division that conveys its bigger ambitions around driverless tech. The division provides companies with a suite of services that handle all the tasks associated with operating a robotaxi, self-driving truck, or sidewalk delivery robot business, including software and support services.
And Uber clearly means to make AVs a major revenue driver. The company plans to offer robotaxi rides through its app in as many as 15 cities globally by the end of the year and has said it intends to be the largest facilitator of AV trips in the world by 2029.
For the past 10 years, Uber’s annual Lost & Found Index has provided a rather quirky anthropological snapshot of its riders — and even a few insights into society. The annual catalogue of millions of forgotten items ranges from mundane modern-day tools such as smartphones and laptops, to more eyebrow-raising objects like live fish, an ankle monitor, a toboggan, a package of live butterflies, and a single Louboutin shoe.
This year, Uber is using the report to highlight the same old problem of lost items with a new twist: robotaxis. Thousands of items (it’s a bit too new for millions) were left behind in robotaxis on Uber’s ride-hailing network in the past year, the company said Tuesday. There were the usual suspects of phones, keys, wallets, passports, and headphones, along with a few items that strayed into the who-is-this-rider category: a set of dentures, an “I Heart Hot Dads” bag, and a blue hat that reads “Emotional Support Human.”
Beyond this entertaining list lies a business opportunity, if a minor one. Even in a future of robot taxis, someone still has to return the things passengers leave behind.
Uber has spent the past several years locking up dozens of partnerships with autonomous vehicle (AV) technology companies. But it really wasn’t until March 2025, when the “Waymo on Uber” robotaxi service launched in Austin, that the commercial wheels on its AV business started turning. Since then, Uber and Waymo have also started a robotaxi service in Atlanta. Uber has added other AV companies to its app in the past year, including Motional in Las Vegas and Avride in Dallas, although these still have human safety operators behind the wheel.
That Uber has already logged thousands of lost items in just 12 months gives some sense of just how many robotaxi rides have been completed on its app. The underlying message here is that Uber’s existing network is already set up to reunite riders with their lost items, including a 15-pound yo-yo, one large black marble duck, a Squishmallow, and a Charli XCX poster.
When an Uber rider forgets belongings in a robotaxi, the process for recovering them is similar to any other Uber ride: open the app, click the activity tab, select the trip during which the item was lost, and contact customer support. Riders are then able to message, chat, or call a support agent. If the item is located, they have two options: pay $15 for an Uber Courier driver to provide same-day local delivery, or pick up the belonging in person from an AV depot, where the vehicles are stored and serviced.
Uber Courier is a rebrand of Uber Connect, which launched in 2020 and allowed users to send packages and personal items between local addresses. But Uber says there is more to its robotaxi support network than repurposing existing services.
“With tens of millions of lost items reported on Uber each year, we’ve spent the last decade building systems that help riders quickly and seamlessly reunite with their belongings,” Amy Satrom, global head of autonomous support at Uber, said in a statement. “As autonomous rides continue to scale on Uber, we’re bringing that same expertise to AVs — combining our fleet operations, support teams, and hybrid network to make getting a lost item back simple, even when there’s no driver behind the wheel.”
In February, the company announced Uber Autonomous Solutions, a new business division that conveys its bigger ambitions around driverless tech. The division provides companies with a suite of services that handle all the tasks associated with operating a robotaxi, self-driving truck, or sidewalk delivery robot business, including software and support services.
And Uber clearly means to make AVs a major revenue driver. The company plans to offer robotaxi rides through its app in as many as 15 cities globally by the end of the year and has said it intends to be the largest facilitator of AV trips in the world by 2029.
When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.
#Squishmallows #dentures #Heart #Hot #Dads #bag #Uber #thousands #items #left #robotaxis #TechCrunchautonomous vehicles,avride,Motional,Uber,Waymo
![This former notorious red-light district is now one of the world’s top AI hubs | TechCrunch
What every U.K. AI startup wants to know these days is, how can I get office space in King’s Cross?
The area is so hot that a VC firm allegedly recently won a deal by promising a founder office space in the neighborhood. “We stop at nothing to win deals [for] and to support” founders, “including helping them source office space when needed,” the firm told me when asked about the rumor, declining to confirm or deny any details.
The neighborhood’s popularity began back in 2016 when DeepMind — then newly acquired by Google — moved in. Soon after, a flood of AI startups followed, wanting to be around the Google DeepMind magic. Today, they hope to take advantage of the cluster of AI talent there.
This has transformed King’s Cross into one of the world’s top AI hubs, rivaled only by San Francisco and Beijing. Around London, it’s known by the sobriquet “Knowledge Quarter,” as it’s home to names like OpenAI, Meta, Isomorphic Labs, Cusp AI, Wayne, Recursive, and, a little farther down the road, Synthesia and Anthropic. The European Technology Network (ETN) just moved into a glossy new office nearby, while University College London sits around the corner.
Mixed in with the new developments are trendy food spots like Hoppers and BAO. Hop a train from King’s Cross, and founders can be in Cambridge in 45 minutes to source talent or can be in Paris in two hours to strike a deal.
Who would have guessed that a little more than 20 years ago, this was one of the seediest areas in London?
“In the ’80s, crack and heroin made the area a major narcotics market,” Hussein Kanji, an investor at Hoxton Ventures, said, recalling syringes in tree trunks and gangs patrolling the streets. “In 1982, the local church was occupied by the English Collective of Prostitutes for 12 straight days.” Then, in the early 2000s, a real estate developer had a dream and, well, “now it is the AI hotbed of the United Kingdom,” Kanji said. “What a change.” Around 18 months ago, his portfolio company BioCorteX moved from the neighborhood Holborn to the Jellicoe building in King’s Cross, hoping to be near the action. “Lots going on in London right now,” Nik Sharma, co-founder of BioCorteX, told me. “Lots of hyperscalers moving in.” That includes, reportedly, Jeff Bezos’ AI company Prometheus, which is also said to be in talks to move into the Jellicoe.
There are around 3,600 AI startups in London, which, together, have raised around .1 billion out of the .8 billion raised in the city since late July, according to Dealroom. Since the start of June, AI-related startups have leased more than 1 million square feet of office space in London, according to the real estate firm Knight Frank. With that, prime rents in King’s Cross have risen 18% over the past three years, Chris Dunn, a commercial insight associate at the firm, told me. That percentage represents only the largest leases encompassing at least 10,000 square feet, like the ones OpenAI and Prometheus are signing. The shorter deals go for even more, he said, and now the vacancy rate for conventional office space is just 0.9%. “Demand has outstripped supply,” he continued.
Today, one of the big topics of the area is sovereignty. It was a wake-up call for many when Anthropic shut off access to Mythos and Fable this summer, leaving some in the ecosystem to conclude: “We’d better look after ourselves,” Saul Klein, co-founder of the VC firm Phoenix Court, told me.
Phoenix Court is located in the King’s Cross area and has three portfolio companies in the vicinity, including Olix (which just announced a .3 billion valuation), Early Health and CoMind. Robin Klein, co-founder of the firm, said the shutdown of Fable and Mythos access was a “small but sharp reminder that Europe can’t simply rent its AI capabilities and capacity; it needs to build and hold some of its own.” King’s Cross, he said, is where much of this building is actually happening.
“The bigger question,” he continued, “is whether the U.K. builds the infrastructure, compute, energy, capital, to make this self-reliance durable, rather than just hosting outposts of U.S. labs.”
Image Credits:Phoenix Court
Top founders want to stay
Simon Kohl, founder of Latent Labs, has offices in King’s Cross and San Francisco. The London office, at the moment, is growing faster, and he’s more bullish than ever on the ecosystem, he said. “The mood right now feels less like London trying to catch up and more like London becoming one of the default places to start a serious AI company,” he said. Look around and you are likely to see Wayve testing its autonomous cars. Founded in 2017 by co-founder Alex Kendall, the unicorn is one of London’s biggest success stories.
“Ten years ago, building a frontier AI company from London felt like an unusual choice,” Kendall told me. “Now it feels like an obvious one.” Wayve moved into King’s Cross in 2018 looking for a space that could double as a garage — “a rare combination in Central London,” Kendall said. He has watched the ecosystem mature around him — and it’s now evident that a startup can stay in London, raise serious capital, hire world-class AI talent, and remain globally competitive, he said. Down the street from Anthropic’s new 158,000-square-foot office is the AI agent builder Sierra and the AI video platform Synthesia.
Laura Gonzalez Florez, Synthesia’s chief of staff and head of people, says the company moved into its glossy new office building a year ago to accommodate its growing team. They were drawn to the area for the same reason as everyone else: “It’s very close to the airport … very close to where a lot of investors are,” she said.
Image Credits:Synthesia
Around two-thirds of Synthesia’s engineers are remote, Gonzalez Florez said, letting the company tap into an affordable, international, and diverse talent pool and helping it scale faster. “From London, we can hire and work, without any problem, people from anywhere, from Slovenia to Portugal,” she said.
Unsurprisingly, London’s AI boom is also causing a talent war.U.K. AI job postings have skyrocketed in the past few years, per data from PwC. When Anthropic announced it moved into town earlier this year, it listed, for example, a salary range of £260,000 to £630,000 for a machine learning research engineer when the average salary in London for the same role is around £102,000. Some founders in the U.K., like those in Silicon Valley, are being forced to raise more and bigger rounds to keep up.
“The real test is whether more globally significant AI companies are founded, funded, and scaled from the U.K., while continuing to attract the world’s best talent to build them here,” Zain Ali, founder of the King’s Cross-based AI legal firm Centuro, told me. “If that continues to happen, King’s Cross won’t just be an AI hub. It’ll become one of the U.K.’s most important strategic assets.”
When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.#Thisformernotorious #redlight #districtis #nowone #worlds #top #hubs #TechCrunchUK This former notorious red-light district is now one of the world’s top AI hubs | TechCrunch
What every U.K. AI startup wants to know these days is, how can I get office space in King’s Cross?
The area is so hot that a VC firm allegedly recently won a deal by promising a founder office space in the neighborhood. “We stop at nothing to win deals [for] and to support” founders, “including helping them source office space when needed,” the firm told me when asked about the rumor, declining to confirm or deny any details.
The neighborhood’s popularity began back in 2016 when DeepMind — then newly acquired by Google — moved in. Soon after, a flood of AI startups followed, wanting to be around the Google DeepMind magic. Today, they hope to take advantage of the cluster of AI talent there.
This has transformed King’s Cross into one of the world’s top AI hubs, rivaled only by San Francisco and Beijing. Around London, it’s known by the sobriquet “Knowledge Quarter,” as it’s home to names like OpenAI, Meta, Isomorphic Labs, Cusp AI, Wayne, Recursive, and, a little farther down the road, Synthesia and Anthropic. The European Technology Network (ETN) just moved into a glossy new office nearby, while University College London sits around the corner.
Mixed in with the new developments are trendy food spots like Hoppers and BAO. Hop a train from King’s Cross, and founders can be in Cambridge in 45 minutes to source talent or can be in Paris in two hours to strike a deal.
Who would have guessed that a little more than 20 years ago, this was one of the seediest areas in London?
“In the ’80s, crack and heroin made the area a major narcotics market,” Hussein Kanji, an investor at Hoxton Ventures, said, recalling syringes in tree trunks and gangs patrolling the streets. “In 1982, the local church was occupied by the English Collective of Prostitutes for 12 straight days.” Then, in the early 2000s, a real estate developer had a dream and, well, “now it is the AI hotbed of the United Kingdom,” Kanji said. “What a change.” Around 18 months ago, his portfolio company BioCorteX moved from the neighborhood Holborn to the Jellicoe building in King’s Cross, hoping to be near the action. “Lots going on in London right now,” Nik Sharma, co-founder of BioCorteX, told me. “Lots of hyperscalers moving in.” That includes, reportedly, Jeff Bezos’ AI company Prometheus, which is also said to be in talks to move into the Jellicoe.
There are around 3,600 AI startups in London, which, together, have raised around .1 billion out of the .8 billion raised in the city since late July, according to Dealroom. Since the start of June, AI-related startups have leased more than 1 million square feet of office space in London, according to the real estate firm Knight Frank. With that, prime rents in King’s Cross have risen 18% over the past three years, Chris Dunn, a commercial insight associate at the firm, told me. That percentage represents only the largest leases encompassing at least 10,000 square feet, like the ones OpenAI and Prometheus are signing. The shorter deals go for even more, he said, and now the vacancy rate for conventional office space is just 0.9%. “Demand has outstripped supply,” he continued.
Today, one of the big topics of the area is sovereignty. It was a wake-up call for many when Anthropic shut off access to Mythos and Fable this summer, leaving some in the ecosystem to conclude: “We’d better look after ourselves,” Saul Klein, co-founder of the VC firm Phoenix Court, told me.
Phoenix Court is located in the King’s Cross area and has three portfolio companies in the vicinity, including Olix (which just announced a .3 billion valuation), Early Health and CoMind. Robin Klein, co-founder of the firm, said the shutdown of Fable and Mythos access was a “small but sharp reminder that Europe can’t simply rent its AI capabilities and capacity; it needs to build and hold some of its own.” King’s Cross, he said, is where much of this building is actually happening.
“The bigger question,” he continued, “is whether the U.K. builds the infrastructure, compute, energy, capital, to make this self-reliance durable, rather than just hosting outposts of U.S. labs.”
Image Credits:Phoenix Court
Top founders want to stay
Simon Kohl, founder of Latent Labs, has offices in King’s Cross and San Francisco. The London office, at the moment, is growing faster, and he’s more bullish than ever on the ecosystem, he said. “The mood right now feels less like London trying to catch up and more like London becoming one of the default places to start a serious AI company,” he said. Look around and you are likely to see Wayve testing its autonomous cars. Founded in 2017 by co-founder Alex Kendall, the unicorn is one of London’s biggest success stories.
“Ten years ago, building a frontier AI company from London felt like an unusual choice,” Kendall told me. “Now it feels like an obvious one.” Wayve moved into King’s Cross in 2018 looking for a space that could double as a garage — “a rare combination in Central London,” Kendall said. He has watched the ecosystem mature around him — and it’s now evident that a startup can stay in London, raise serious capital, hire world-class AI talent, and remain globally competitive, he said. Down the street from Anthropic’s new 158,000-square-foot office is the AI agent builder Sierra and the AI video platform Synthesia.
Laura Gonzalez Florez, Synthesia’s chief of staff and head of people, says the company moved into its glossy new office building a year ago to accommodate its growing team. They were drawn to the area for the same reason as everyone else: “It’s very close to the airport … very close to where a lot of investors are,” she said.
Image Credits:Synthesia
Around two-thirds of Synthesia’s engineers are remote, Gonzalez Florez said, letting the company tap into an affordable, international, and diverse talent pool and helping it scale faster. “From London, we can hire and work, without any problem, people from anywhere, from Slovenia to Portugal,” she said.
Unsurprisingly, London’s AI boom is also causing a talent war.U.K. AI job postings have skyrocketed in the past few years, per data from PwC. When Anthropic announced it moved into town earlier this year, it listed, for example, a salary range of £260,000 to £630,000 for a machine learning research engineer when the average salary in London for the same role is around £102,000. Some founders in the U.K., like those in Silicon Valley, are being forced to raise more and bigger rounds to keep up.
“The real test is whether more globally significant AI companies are founded, funded, and scaled from the U.K., while continuing to attract the world’s best talent to build them here,” Zain Ali, founder of the King’s Cross-based AI legal firm Centuro, told me. “If that continues to happen, King’s Cross won’t just be an AI hub. It’ll become one of the U.K.’s most important strategic assets.”
When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.#Thisformernotorious #redlight #districtis #nowone #worlds #top #hubs #TechCrunchUK](https://techcrunch.com/wp-content/uploads/2026/08/DM9A2852.jpg?w=680)

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