Read Verificaaaaaation
I work in an auto insurance call center. A caller comes on the line, and I do my greeting and ask for their name. Immediately, this old dude just goes:
Caller: “UGH! You already know who you’re talking to.”
I know this is going to be a rough one.
Me: “No, sir, I do not, and even if I did know you, I need to verify your name before I enter your account.”
Read Verificaaaaaation
Source link
#Verificaaaaaation


Post Comment