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Florida AG to probe OpenAI, alleging possible connection to FSU shooting | TechCrunch
Florida Attorney General James Uthmeier announced on Thursday his office will investigate OpenAI for its alleged harm to minors, potential to threaten national security, and its possible link to a shooting that took place at Florida State University last year.

“ChatGPT may likely have been used to assist the murderer in the recent mass school shooting at Florida State University that tragically took two lives,” Attorney General Uthmeier said in a video posted to social media.







On the day of the FSU shooting last April, the suspect allegedly asked ChatGPT how the country would react to a shooting at FSU, and what time it would be busiest at the FSU student union. These messages could potentially be used as evidence against the suspect in an October trial about the shooting.

The attorney general cited further concerns about ChatGPT’s encouragement of suicide in certain instances, which have been documented in multiple lawsuits brought by families against OpenAI. He also mentioned his concern that the Chinese Communist Party could use OpenAI’s technology against the United States.

“As big tech rolls out these technologies, they should not — they cannot — put our safety and security at risk,” he said. “We support innovation. But that doesn’t give any company the right to endanger our children, facilitate criminal activity, empower America’s enemies, or threaten our national security.”



He also called on the Florida legislature to “work quickly” to protect children from the negative impacts of AI.

“Each week, more than 900 million people use ChatGPT to improve their daily lives through uses such as learning new skills or navigating complex healthcare systems,” an OpenAI spokesperson said in a statement to TechCrunch. “Our ongoing safety work continues to play an important role in delivering these benefits to everyday people, as well as supporting scientific research and discovery.” 

	
		
		Techcrunch event
		
			
			
									San Francisco, CA
													|
													October 13-15, 2026
							
			
		
	


OpenAI added that it builds and continues to improve ChatGPT to understand user intent and respond in appropriate, safe ways. The company said it will cooperate with the Florida attorney general’s investigation.

On Wednesday, OpenAI unveiled its Child Safety Blueprint, which includes policy recommendations designed to improve children’s safety as it relates to AI. 

This action comes as chatbot makers face pressure to confront their potential role in creating child sexual abuse material (CSAM). According to a recent report from the Internet Watch Foundation, there were over 8,000 reports of AI-generated CSAM in the first half of 2025, which represents a 14% increase year over year.







OpenAI’s blueprint recommends updating legislation to protect against AI-generated abuse material, refining the reporting process to law enforcement, and instituting better preventative safeguards against abusive uses of AI tools.


#Florida #probe #OpenAI #alleging #connection #FSU #shooting #TechCrunchChatGPT,OpenAI

Florida AG to probe OpenAI, alleging possible connection to FSU shooting | TechCrunch

Florida Attorney General James Uthmeier announced on Thursday his office will investigate OpenAI for its alleged harm to minors, potential to threaten national security, and its possible link to a shooting that took place at Florida State University last year.

“ChatGPT may likely have been used to assist the murderer in the recent mass school shooting at Florida State University that tragically took two lives,” Attorney General Uthmeier said in a video posted to social media.

On the day of the FSU shooting last April, the suspect allegedly asked ChatGPT how the country would react to a shooting at FSU, and what time it would be busiest at the FSU student union. These messages could potentially be used as evidence against the suspect in an October trial about the shooting.

The attorney general cited further concerns about ChatGPT’s encouragement of suicide in certain instances, which have been documented in multiple lawsuits brought by families against OpenAI. He also mentioned his concern that the Chinese Communist Party could use OpenAI’s technology against the United States.

“As big tech rolls out these technologies, they should not — they cannot — put our safety and security at risk,” he said. “We support innovation. But that doesn’t give any company the right to endanger our children, facilitate criminal activity, empower America’s enemies, or threaten our national security.”

He also called on the Florida legislature to “work quickly” to protect children from the negative impacts of AI.

“Each week, more than 900 million people use ChatGPT to improve their daily lives through uses such as learning new skills or navigating complex healthcare systems,” an OpenAI spokesperson said in a statement to TechCrunch. “Our ongoing safety work continues to play an important role in delivering these benefits to everyday people, as well as supporting scientific research and discovery.”

Techcrunch event

San Francisco, CA | October 13-15, 2026

OpenAI added that it builds and continues to improve ChatGPT to understand user intent and respond in appropriate, safe ways. The company said it will cooperate with the Florida attorney general’s investigation.

On Wednesday, OpenAI unveiled its Child Safety Blueprint, which includes policy recommendations designed to improve children’s safety as it relates to AI.

This action comes as chatbot makers face pressure to confront their potential role in creating child sexual abuse material (CSAM). According to a recent report from the Internet Watch Foundation, there were over 8,000 reports of AI-generated CSAM in the first half of 2025, which represents a 14% increase year over year.

OpenAI’s blueprint recommends updating legislation to protect against AI-generated abuse material, refining the reporting process to law enforcement, and instituting better preventative safeguards against abusive uses of AI tools.

#Florida #probe #OpenAI #alleging #connection #FSU #shooting #TechCrunchChatGPT,OpenAI

Florida Attorney General James Uthmeier announced on Thursday his office will investigate OpenAI for its alleged harm to minors, potential to threaten national security, and its possible link to a shooting that took place at Florida State University last year.

“ChatGPT may likely have been used to assist the murderer in the recent mass school shooting at Florida State University that tragically took two lives,” Attorney General Uthmeier said in a video posted to social media.

On the day of the FSU shooting last April, the suspect allegedly asked ChatGPT how the country would react to a shooting at FSU, and what time it would be busiest at the FSU student union. These messages could potentially be used as evidence against the suspect in an October trial about the shooting.

The attorney general cited further concerns about ChatGPT’s encouragement of suicide in certain instances, which have been documented in multiple lawsuits brought by families against OpenAI. He also mentioned his concern that the Chinese Communist Party could use OpenAI’s technology against the United States.

“As big tech rolls out these technologies, they should not — they cannot — put our safety and security at risk,” he said. “We support innovation. But that doesn’t give any company the right to endanger our children, facilitate criminal activity, empower America’s enemies, or threaten our national security.”

He also called on the Florida legislature to “work quickly” to protect children from the negative impacts of AI.

“Each week, more than 900 million people use ChatGPT to improve their daily lives through uses such as learning new skills or navigating complex healthcare systems,” an OpenAI spokesperson said in a statement to TechCrunch. “Our ongoing safety work continues to play an important role in delivering these benefits to everyday people, as well as supporting scientific research and discovery.”

Techcrunch event

San Francisco, CA
|
October 13-15, 2026

OpenAI added that it builds and continues to improve ChatGPT to understand user intent and respond in appropriate, safe ways. The company said it will cooperate with the Florida attorney general’s investigation.

On Wednesday, OpenAI unveiled its Child Safety Blueprint, which includes policy recommendations designed to improve children’s safety as it relates to AI.

This action comes as chatbot makers face pressure to confront their potential role in creating child sexual abuse material (CSAM). According to a recent report from the Internet Watch Foundation, there were over 8,000 reports of AI-generated CSAM in the first half of 2025, which represents a 14% increase year over year.

OpenAI’s blueprint recommends updating legislation to protect against AI-generated abuse material, refining the reporting process to law enforcement, and instituting better preventative safeguards against abusive uses of AI tools.



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#Florida #probe #OpenAI #alleging #connection #FSU #shooting #TechCrunch

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Deadspin | After February brawl, Hornets and Pistons set for late-season rematch <div id=""><section id="0" class=" w-full"><div class="xl:container mx-0 !px-4 py-0 pb-4 !mx-0 !px-0"><img src="https://images.deadspin.com/tr:w-900/28197130.jpg" srcset="https://images.deadspin.com/tr:w-900/28197130.jpg" alt="NBA: Detroit Pistons at Charlotte Hornets" class="w-full" fetchpriority="high" loading="eager"/><span class="text-0.8 leading-tight">Feb 9, 2026; Charlotte, North Carolina, USA; Charlotte Hornets forward Brandon Miller (24) tries to hold the ball pressured by Detroit Pistons forward Paul Reed (7) and guard/forward Ausar Thompson (9) during the second half at Spectrum Center. Mandatory Credit: Jim Dedmon-Imagn Images<!-- --> <!-- --> </span></div></section><section id="section-1"> <p>The Detroit Pistons and Charlotte Hornets face each other Friday for the first time in more than two months in a game that will likely draw the attention of both teams.</p> </section><section id="section-2"> <p>It will mark the first time the teams meet since a brawl that resulted in four player ejections and a later ejection of Charlotte coach Charles Lee.</p> </section><section id="section-3"> <p>The Pistons beat Charlotte 112-86 at home in December and claimed a 110-104 decision Feb. 9 in the brawl-marred game in Charlotte.</p> </section><section id="section-4"> <p>The Hornets (43-37) have been off since losing 113-102 on Tuesday night at Boston, ending a four-game winning streak.</p> </section><section id="section-5"> <p>Yet Charlotte continues to jockey for postseason position. It will be in the Eastern Conference’s play-in tournament at the very least, but there’s a chance to improve that status. The Hornets are 1 1/2 games back of sixth-place Toronto entering Thursday’s action.</p> </section><section id="section-6"> <p>The Pistons (58-22) are in better shape as they already have clinched the top seed in the Eastern Conference, winning four of their last five games.</p> </section><section id="section-7"> <p>“I think we’re going to have a great practice and get ourselves ready to play a really tough (team), obviously, the No. 1 seed, in the Detroit Pistons,” Lee said.</p> </section><section id="section-8"> <p>Cade Cunningham led the Pistons in scoring in both prior games vs. Charlotte, averaging 27.5 points in those outings. Cunningham played Wednesday for the first time since March 17 after missing 11 games because of a collapsed lung. He notched a double-double with 13 points and 10 assists in a 137-111 home rout of the Milwaukee Bucks.</p> </section><section id="section-9"> <p>Detroit also had Isaiah Stewart back after missing nearly a month with a calf injury.</p> </section><section id="section-10"> <p>“There is no way to replicate NBA basketball other than playing NBA basketball, so it was great to have them back out there trying to catch a rhythm going down the stretch,” Pistons coach J.B. Bickerstaff said.</p> </section><br/><section id="section-11"> <p>Bickerstaff said Cunningham could be on a minutes restriction if he plays again Friday.</p> </section> <section id="section-12"> <p>“Get him some reps,” Bickerstaff said of the importance of court time. “(How he feels through Thursday) will determine what happens vs. Charlotte.”</p> </section><section id="section-13"> <p>The February brawl was sparked by a confrontation between Detroit’s Jalen Duren and Charlotte’s Moussa Diabate in the third quarter. Detroit’s Isaiah Stewart, who joined the fray by coming off the bench, and Charlotte’s Miles Bridges were also ejected and suspensions were handed out.</p> </section><section id="section-14"> <p>With the playoffs beginning within a week or so, it figures that the behavior will be better from both teams.</p> </section><section id="section-15"> <p>Lee said the defensive intensity from Charlotte has been strong at times. He also liked the tempo the team played with in Boston.</p> </section><section id="section-16"> <p>“I thought the unselfishness offensively, the pace and execution were great for most of the game,” he said.</p> </section><section id="section-17"> <p>Guard LaMelo Ball has been heating up again for the Hornets. He tallied 36 points, including a season-best 23 in the first half, in the Boston game. He has scored 35 or more points in back-to-back games for the first time since doing so in three consecutive games in November of 2024.</p> </section><section id="section-18"> <p>The Hornets did have a backcourt glitch earlier this week with guard Coby White out of action because of groin soreness. He has averaged 17.2 points per game across the past month, so it would be a boost if he’s able to return with the Pistons in town.</p> </section><section id="section-19"> <p>Friday’s matchup with Detroit will mark the final home game of the regular season for the Hornets.</p> </section><section id="section-20"> <p>Detroit is 7-2 against the Hornets in the last nine meetings, splitting four clashes in Charlotte during that stretch.</p> </section><section id="section-21"> <p>–Field Level Media</p> </section></div> #Deadspin #February #brawl #Hornets #Pistons #set #lateseason #rematch

However, the images and audio might not be directly available to the user. Here’s how the FT describes one way the glasses could use the data:

In one proposed system, raw footage and audio would not be stored by Meta or made available to the user, several people said. Instead, the metadata from that audio and images would be extracted and uploaded to the server for Meta’s AI to query, which proponents argue would have fewer privacy implications.

But currently, Meta is planning for the LED recording indicator to remain off in “super sensing” mode, the FT reports. In a July 2025 whitepaper, the company said that it would reserve the LED indicator for “active capture” scenarios where the user is saving photos or videos, and leave it off during “AI Feature” use — such as scanning a menu — to avoid users becoming too used to the indicator. (If the indicator was on during the “super sensing” mode, it might also be harder to know when the glasses are actually recording video.)

Meta is also discussing if it would use the captured data for training its AI models. It may also bring the “super sensing” features to glasses it has already released, the FT says.

“While we don’t comment on internal prototypes, we’re committed to getting our glasses right because they need to be loved by both people wearing them and those around them,” Meta spokesperson Dave Arnold says in a statement to The Verge. Arnold also notes that “Our approach has been to develop new technologies that will help people throughout their day, with privacy built in from the ground up.”

Meta hasn’t been shy about some type of always-aware glasses being a possibility. CEO Mark Zuckerberg, in the company’s Q1 2026 earnings call, said that he was “really excited to see the glasses evolve from being able to answer questions to being able to be a personal agent that’s with you all day long, helping you remember things and achieve your goals.” In a March blog post about new Ray-Ban Meta glasses, the company wrote that “with ongoing software updates, Meta AI on glasses will transition from something you have to prompt with a question each time, to a more continuous, in-the-moment assistant that can help throughout the day.”

#Meta #reportedly #working #smart #glasses #recording #timeGadgets,Meta,News,Privacy,Tech,Wearable">Meta is reportedly working on smart glasses that would be recording all the timeMeta might be the next company to make an always-on AI wearable. The company is working on prototype “super sensing” always-aware smart glasses that could continuously record audio and snap photos “every few seconds,” according to the Financial Times. The wearer could then ask Meta AI about the captured audio and images.However, the images and audio might not be directly available to the user. Here’s how the FT describes one way the glasses could use the data:In one proposed system, raw footage and audio would not be stored by Meta or made available to the user, several people said. Instead, the metadata from that audio and images would be extracted and uploaded to the server for Meta’s AI to query, which proponents argue would have fewer privacy implications.But currently, Meta is planning for the LED recording indicator to remain off in “super sensing” mode, the FT reports. In a July 2025 whitepaper, the company said that it would reserve the LED indicator for “active capture” scenarios where the user is saving photos or videos, and leave it off during “AI Feature” use — such as scanning a menu — to avoid users becoming too used to the indicator. (If the indicator was on during the “super sensing” mode, it might also be harder to know when the glasses are actually recording video.)Meta is also discussing if it would use the captured data for training its AI models. It may also bring the “super sensing” features to glasses it has already released, the FT says.“While we don’t comment on internal prototypes, we’re committed to getting our glasses right because they need to be loved by both people wearing them and those around them,” Meta spokesperson Dave Arnold says in a statement to The Verge. Arnold also notes that “Our approach has been to develop new technologies that will help people throughout their day, with privacy built in from the ground up.”Meta hasn’t been shy about some type of always-aware glasses being a possibility. CEO Mark Zuckerberg, in the company’s Q1 2026 earnings call, said that he was “really excited to see the glasses evolve from being able to answer questions to being able to be a personal agent that’s with you all day long, helping you remember things and achieve your goals.” In a March blog post about new Ray-Ban Meta glasses, the company wrote that “with ongoing software updates, Meta AI on glasses will transition from something you have to prompt with a question each time, to a more continuous, in-the-moment assistant that can help throughout the day.”#Meta #reportedly #working #smart #glasses #recording #timeGadgets,Meta,News,Privacy,Tech,Wearable

according to the Financial Times. The wearer could then ask Meta AI about the captured audio and images.

However, the images and audio might not be directly available to the user. Here’s how the FT describes one way the glasses could use the data:

In one proposed system, raw footage and audio would not be stored by Meta or made available to the user, several people said. Instead, the metadata from that audio and images would be extracted and uploaded to the server for Meta’s AI to query, which proponents argue would have fewer privacy implications.

But currently, Meta is planning for the LED recording indicator to remain off in “super sensing” mode, the FT reports. In a July 2025 whitepaper, the company said that it would reserve the LED indicator for “active capture” scenarios where the user is saving photos or videos, and leave it off during “AI Feature” use — such as scanning a menu — to avoid users becoming too used to the indicator. (If the indicator was on during the “super sensing” mode, it might also be harder to know when the glasses are actually recording video.)

Meta is also discussing if it would use the captured data for training its AI models. It may also bring the “super sensing” features to glasses it has already released, the FT says.

“While we don’t comment on internal prototypes, we’re committed to getting our glasses right because they need to be loved by both people wearing them and those around them,” Meta spokesperson Dave Arnold says in a statement to The Verge. Arnold also notes that “Our approach has been to develop new technologies that will help people throughout their day, with privacy built in from the ground up.”

Meta hasn’t been shy about some type of always-aware glasses being a possibility. CEO Mark Zuckerberg, in the company’s Q1 2026 earnings call, said that he was “really excited to see the glasses evolve from being able to answer questions to being able to be a personal agent that’s with you all day long, helping you remember things and achieve your goals.” In a March blog post about new Ray-Ban Meta glasses, the company wrote that “with ongoing software updates, Meta AI on glasses will transition from something you have to prompt with a question each time, to a more continuous, in-the-moment assistant that can help throughout the day.”

#Meta #reportedly #working #smart #glasses #recording #timeGadgets,Meta,News,Privacy,Tech,Wearable">Meta is reportedly working on smart glasses that would be recording all the time

Meta might be the next company to make an always-on AI wearable. The company is working on prototype “super sensing” always-aware smart glasses that could continuously record audio and snap photos “every few seconds,” according to the Financial Times. The wearer could then ask Meta AI about the captured audio and images.

However, the images and audio might not be directly available to the user. Here’s how the FT describes one way the glasses could use the data:

In one proposed system, raw footage and audio would not be stored by Meta or made available to the user, several people said. Instead, the metadata from that audio and images would be extracted and uploaded to the server for Meta’s AI to query, which proponents argue would have fewer privacy implications.

But currently, Meta is planning for the LED recording indicator to remain off in “super sensing” mode, the FT reports. In a July 2025 whitepaper, the company said that it would reserve the LED indicator for “active capture” scenarios where the user is saving photos or videos, and leave it off during “AI Feature” use — such as scanning a menu — to avoid users becoming too used to the indicator. (If the indicator was on during the “super sensing” mode, it might also be harder to know when the glasses are actually recording video.)

Meta is also discussing if it would use the captured data for training its AI models. It may also bring the “super sensing” features to glasses it has already released, the FT says.

“While we don’t comment on internal prototypes, we’re committed to getting our glasses right because they need to be loved by both people wearing them and those around them,” Meta spokesperson Dave Arnold says in a statement to The Verge. Arnold also notes that “Our approach has been to develop new technologies that will help people throughout their day, with privacy built in from the ground up.”

Meta hasn’t been shy about some type of always-aware glasses being a possibility. CEO Mark Zuckerberg, in the company’s Q1 2026 earnings call, said that he was “really excited to see the glasses evolve from being able to answer questions to being able to be a personal agent that’s with you all day long, helping you remember things and achieve your goals.” In a March blog post about new Ray-Ban Meta glasses, the company wrote that “with ongoing software updates, Meta AI on glasses will transition from something you have to prompt with a question each time, to a more continuous, in-the-moment assistant that can help throughout the day.”

#Meta #reportedly #working #smart #glasses #recording #timeGadgets,Meta,News,Privacy,Tech,Wearable
Truecaller has opened a public fight with India’s telecom regulator over rules governing caller ID apps, saying the country’s anti-spam framework is making it harder to protect consumers from unwanted calls in its biggest market.

On Wednesday, CEO Rishit Jhunjhunwala (pictured above) took to X to publicly challenge the Telecom Regulatory Authority of India (TRAI), accusing the watchdog of preventing Truecaller from displaying community-reported spam information for calls from the country’s dedicated 1400 and 1600 number series, a restriction he said had enabled abuse of those numbers and eroded trust in legitimate business calls.

The dispute stems from a framework introduced in 2024 under which India’s telecom authorities designated the 1400 and 1600 number series for commercial communications, with businesses using the former for telemarketing calls and the latter for service- and transaction-related calls. TRAI later mandated the migration to the dedicated numbering series, saying the move would help consumers identify legitimate business communications and curb spam and scam calls.

The framework was rolled out amid growing concerns over spam and scam calls in India, one of the world’s largest telecom markets, where regulators and telecom operators have rolled out multiple measures to curb fraudulent communications. Last year, the Indian communications ministry said authorities disconnected more than 2.1 million fraudulent mobile numbers and took action against more than 100,000 entities over the preceding year, underscoring the scale of the challenge.

Jhunjhunwala argued the policy has produced unintended consequences. Citing internal company data, he said consumers have increasingly lost trust in the designated number series, with Truecaller users ignoring 81% of calls from the 1400 series and 79% from the 1600 series over the past eight months. During the same period, users manually blocked 74 million calls from the two number series, while daily blocking actions against 1600-series numbers have more than tripled since October 2025, he said.

Unable to mark those numbers as spam, Truecaller instead introduced a “Frequently Blocked” badge to alert users when a number from the designated series has been blocked by many people.

The unusually public criticism came after Indian business daily The Economic Times reported that TRAI had sought powers under India’s Information Technology Act to take action against caller ID apps such as Truecaller, Hiya, and Whoscall for labeling numbers from the designated 1400 and 1600 series as spam.

TRAI and India’s Ministry of Electronics and Information Technology, which would consider any such proposal, did not immediately respond to requests for comment.

The dispute comes at a pivotal time for Truecaller, whose core caller ID business has been facing growing regulatory and competitive pressures as the company expands into new products and services. India remains its largest market by a wide margin, with more than 350 million of its 500 million monthly active users based in the country, according to the company.

Jhunjhunwala said Truecaller would share its data with the Indian IT ministry as part of the regulatory process, arguing that any decision on caller ID apps should be evidence-based.

“Penalize the bad actors, not the ones like Truecaller that make a significant positive impact,” he wrote.

When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.

#Truecaller #clashes #Indias #telecom #regulator #antispam #rules #TechCrunchTruecaller,MeitY,TRAI">Truecaller clashes with India’s telecom regulator over anti-spam rules | TechCrunch
Truecaller has opened a public fight with India’s telecom regulator over rules governing caller ID apps, saying the country’s anti-spam framework is making it harder to protect consumers from unwanted calls in its biggest market.

On Wednesday, CEO Rishit Jhunjhunwala (pictured above) took to X to publicly challenge the Telecom Regulatory Authority of India (TRAI), accusing the watchdog of preventing Truecaller from displaying community-reported spam information for calls from the country’s dedicated 1400 and 1600 number series, a restriction he said had enabled abuse of those numbers and eroded trust in legitimate business calls.







The dispute stems from a framework introduced in 2024 under which India’s telecom authorities designated the 1400 and 1600 number series for commercial communications, with businesses using the former for telemarketing calls and the latter for service- and transaction-related calls. TRAI later mandated the migration to the dedicated numbering series, saying the move would help consumers identify legitimate business communications and curb spam and scam calls.

The framework was rolled out amid growing concerns over spam and scam calls in India, one of the world’s largest telecom markets, where regulators and telecom operators have rolled out multiple measures to curb fraudulent communications. Last year, the Indian communications ministry said authorities disconnected more than 2.1 million fraudulent mobile numbers and took action against more than 100,000 entities over the preceding year, underscoring the scale of the challenge.

Jhunjhunwala argued the policy has produced unintended consequences. Citing internal company data, he said consumers have increasingly lost trust in the designated number series, with Truecaller users ignoring 81% of calls from the 1400 series and 79% from the 1600 series over the past eight months. During the same period, users manually blocked 74 million calls from the two number series, while daily blocking actions against 1600-series numbers have more than tripled since October 2025, he said.

Unable to mark those numbers as spam, Truecaller instead introduced a “Frequently Blocked” badge to alert users when a number from the designated series has been blocked by many people.

The unusually public criticism came after Indian business daily The Economic Times reported that TRAI had sought powers under India’s Information Technology Act to take action against caller ID apps such as Truecaller, Hiya, and Whoscall for labeling numbers from the designated 1400 and 1600 series as spam.


TRAI and India’s Ministry of Electronics and Information Technology, which would consider any such proposal, did not immediately respond to requests for comment.

The dispute comes at a pivotal time for Truecaller, whose core caller ID business has been facing growing regulatory and competitive pressures as the company expands into new products and services. India remains its largest market by a wide margin, with more than 350 million of its 500 million monthly active users based in the country, according to the company.

Jhunjhunwala said Truecaller would share its data with the Indian IT ministry as part of the regulatory process, arguing that any decision on caller ID apps should be evidence-based.







“Penalize the bad actors, not the ones like Truecaller that make a significant positive impact,” he wrote.
When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.#Truecaller #clashes #Indias #telecom #regulator #antispam #rules #TechCrunchTruecaller,MeitY,TRAI

took to X to publicly challenge the Telecom Regulatory Authority of India (TRAI), accusing the watchdog of preventing Truecaller from displaying community-reported spam information for calls from the country’s dedicated 1400 and 1600 number series, a restriction he said had enabled abuse of those numbers and eroded trust in legitimate business calls.

The dispute stems from a framework introduced in 2024 under which India’s telecom authorities designated the 1400 and 1600 number series for commercial communications, with businesses using the former for telemarketing calls and the latter for service- and transaction-related calls. TRAI later mandated the migration to the dedicated numbering series, saying the move would help consumers identify legitimate business communications and curb spam and scam calls.

The framework was rolled out amid growing concerns over spam and scam calls in India, one of the world’s largest telecom markets, where regulators and telecom operators have rolled out multiple measures to curb fraudulent communications. Last year, the Indian communications ministry said authorities disconnected more than 2.1 million fraudulent mobile numbers and took action against more than 100,000 entities over the preceding year, underscoring the scale of the challenge.

Jhunjhunwala argued the policy has produced unintended consequences. Citing internal company data, he said consumers have increasingly lost trust in the designated number series, with Truecaller users ignoring 81% of calls from the 1400 series and 79% from the 1600 series over the past eight months. During the same period, users manually blocked 74 million calls from the two number series, while daily blocking actions against 1600-series numbers have more than tripled since October 2025, he said.

Unable to mark those numbers as spam, Truecaller instead introduced a “Frequently Blocked” badge to alert users when a number from the designated series has been blocked by many people.

The unusually public criticism came after Indian business daily The Economic Times reported that TRAI had sought powers under India’s Information Technology Act to take action against caller ID apps such as Truecaller, Hiya, and Whoscall for labeling numbers from the designated 1400 and 1600 series as spam.

TRAI and India’s Ministry of Electronics and Information Technology, which would consider any such proposal, did not immediately respond to requests for comment.

The dispute comes at a pivotal time for Truecaller, whose core caller ID business has been facing growing regulatory and competitive pressures as the company expands into new products and services. India remains its largest market by a wide margin, with more than 350 million of its 500 million monthly active users based in the country, according to the company.

Jhunjhunwala said Truecaller would share its data with the Indian IT ministry as part of the regulatory process, arguing that any decision on caller ID apps should be evidence-based.

“Penalize the bad actors, not the ones like Truecaller that make a significant positive impact,” he wrote.

When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.

#Truecaller #clashes #Indias #telecom #regulator #antispam #rules #TechCrunchTruecaller,MeitY,TRAI">Truecaller clashes with India’s telecom regulator over anti-spam rules | TechCrunch

Truecaller has opened a public fight with India’s telecom regulator over rules governing caller ID apps, saying the country’s anti-spam framework is making it harder to protect consumers from unwanted calls in its biggest market.

On Wednesday, CEO Rishit Jhunjhunwala (pictured above) took to X to publicly challenge the Telecom Regulatory Authority of India (TRAI), accusing the watchdog of preventing Truecaller from displaying community-reported spam information for calls from the country’s dedicated 1400 and 1600 number series, a restriction he said had enabled abuse of those numbers and eroded trust in legitimate business calls.

The dispute stems from a framework introduced in 2024 under which India’s telecom authorities designated the 1400 and 1600 number series for commercial communications, with businesses using the former for telemarketing calls and the latter for service- and transaction-related calls. TRAI later mandated the migration to the dedicated numbering series, saying the move would help consumers identify legitimate business communications and curb spam and scam calls.

The framework was rolled out amid growing concerns over spam and scam calls in India, one of the world’s largest telecom markets, where regulators and telecom operators have rolled out multiple measures to curb fraudulent communications. Last year, the Indian communications ministry said authorities disconnected more than 2.1 million fraudulent mobile numbers and took action against more than 100,000 entities over the preceding year, underscoring the scale of the challenge.

Jhunjhunwala argued the policy has produced unintended consequences. Citing internal company data, he said consumers have increasingly lost trust in the designated number series, with Truecaller users ignoring 81% of calls from the 1400 series and 79% from the 1600 series over the past eight months. During the same period, users manually blocked 74 million calls from the two number series, while daily blocking actions against 1600-series numbers have more than tripled since October 2025, he said.

Unable to mark those numbers as spam, Truecaller instead introduced a “Frequently Blocked” badge to alert users when a number from the designated series has been blocked by many people.

The unusually public criticism came after Indian business daily The Economic Times reported that TRAI had sought powers under India’s Information Technology Act to take action against caller ID apps such as Truecaller, Hiya, and Whoscall for labeling numbers from the designated 1400 and 1600 series as spam.

TRAI and India’s Ministry of Electronics and Information Technology, which would consider any such proposal, did not immediately respond to requests for comment.

The dispute comes at a pivotal time for Truecaller, whose core caller ID business has been facing growing regulatory and competitive pressures as the company expands into new products and services. India remains its largest market by a wide margin, with more than 350 million of its 500 million monthly active users based in the country, according to the company.

Jhunjhunwala said Truecaller would share its data with the Indian IT ministry as part of the regulatory process, arguing that any decision on caller ID apps should be evidence-based.

“Penalize the bad actors, not the ones like Truecaller that make a significant positive impact,” he wrote.

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#Truecaller #clashes #Indias #telecom #regulator #antispam #rules #TechCrunchTruecaller,MeitY,TRAI

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