I work in a gourmet cookie shop in central London. We sell oversized cookies that are baked fresh every morning, loaded with fillings, and served warm. Since we’re in central London, we get a lot of tourists coming through in large groups eager to eat something yummy and gooey.
During a rare lull in customers, I see a gentleman staring at the display case with disapproval.
Customer: “£5? For one cookie?”
Me: “Yes, sir.”
Customer: “That’s ridiculous. I can get eight cookies in Tesco for £1.50!”
Me: “You certainly can.”
Customer: “So why would anyone pay this?”
Me: “Well, these are quite different products. Ours are much larger, baked fresh daily, and have fillings and toppings. They’re really gooey in the middle. They’re more of a dessert than a snack.”
Customer: “A cookie is a cookie!”
Me: “Some people would agree with you.”
Customer: “No, seriously. Explain to me why anyone would pay £5!”
Me: “I just explained it to you, sir.”
Customer: “That’s nonsense.”
Me: “You’re entitled to that opinion.”
Customer: “Give me a sample.”
Ah, there it is. This whole thing has been a bit to try to get some free food.
Me: “I’m sorry, we don’t offer free samples.”
Customer: “How am I supposed to know if it’s worth it?”
Me: “Most customers decide based on the menu and displays.”
Customer: “Well, that’s stupid.”
Me: “You’re welcome not to buy one.”
Customer: “I won’t.”
Me: “That’s entirely your choice.”
Customer: “In fact, I think this place will be out of business very soon!”
Me: “That’s nice, sir. Would you mind stepping aside now? The twenty tourists behind you would like to order.”
Related:
And That’s How The Scam-Cookie Crumbles, Part 2
And That’s How The Scam-Cookie Crumbles
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